How to enable Javascript

Latest Posts

Re: Eero 6 router bridge mode question Hello capjack1234, eero does not support PoE from the eero on any of our models. The eero 6 line has not been approved for PoE support. But, the 2nd get eeros have a way to connect up to PoE through…
- Jameseero employee
- eero_support
- 7 hrs ago
- Questions & answers
- Reported - view
Re: Multiple eero mesh networks Hello dbeach, The problem you are going to run into here is that the networks are going to be in a double NAT stat which can cause some problems with devices connected to the networks.…
- Jameseero employee
- eero_support
- 10 hrs ago
- Questions & answers
- Reported - view
Re: probleme pour abonnement eero secure Hello Benoit, We do have support in French, but it would be best to reach out to support@eero.com or give us a call for that support. I have shared an article below that will help you identify the…
- Jameseero employee
- eero_support
- 3 days ago
- Questions & answers
- Reported - view
Re: Want to create a bridge network with existing router Hello Olliewat, Just want to make sure I'm understanding your question. You want to setup the eero network and bridge the eero network correct? If you are trying to bridge the eero network you will…
- Jameseero employee
- eero_support
- 6 days ago
- Questions & answers
- Reported - view
Re: Eero and Chamberlain myQ w/ WiFi Hello brandt, Can you verify if you have done the following? Temp hide 5GHz Verify WPA3 is disabled Can the device see the eero network? Can you verify which eeros you are running on your network?
- Jameseero employee
- eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: Support for dynamic dns services Hello nexy33, eero does not support Dynamic DNS Services through it's settings but if you have a DDNS setup on the network it will work correctly while connected to the eero network.
- Jameseero employee
- eero_support
- 11 days ago
- Discussion Topics
- Reported - view
Re: eero secure blocks LAN IPs Hello perxam411, Can you confirm if your printer is connected to your guest network? If so, you will not be able to access it.
- Jameseero employee
- eero_support
- 11 days ago
- Questions & answers
- Reported - view
Re: WPA3 setting and Samsung TV Hello Apcoo, Have you checked to see if your TV supports WPA3? What is the model number of your TV?
- Jameseero employee
- eero_support
- 11 days ago
- Discussion Topics
- Reported - view
Re: I have an xbox thats far away from the router. Because of this I wanted to get one that could be in my room. Which router would be the best. Hello Blszk, The best option would be an eero/eero Pro/eero 6/eero Pro 6 depending on how your network is setup right now and the speeds you were looking to get for your Xbox.…
- Jameseero employee
- eero_support
- 12 days ago
- Questions & answers
- Reported - view
Re: 3rd eero pro won’t connect to the network Hello @Alick , Did you call support? That is the fastest way to get a response. Is this a new eero? You can try hard resetting the eero and see if that helps.…
- Jameseero employee
- eero_support
- 13 days ago
- Questions & answers
- Reported - view
Re: Number of devices on network? Hello robusto400, You should be fine. Here is a helpful article. https://support.eero.com/hc/en-us/articles/207926363-How-many-devices-can-one-eero-support-
- Jameseero employee
- eero_support
- 2 wk ago
- Questions & answers
- Reported - view
Re: WAN Aggregation Hello, eero does not support WAN Aggregation. If you would like to request that be added as a feature I suggest emailing support@eero.com and request this as a service for eero networks and we'll…
- Jameseero employee
- eero_support
- 2 wk ago
- Questions & answers
- Reported - view
Re: Eero, Siri/HomeKit, and Smart Plugs Hello @SamKoester21 , As long as you do not have an eero 6 setup as the gateway for your eero network you should be able to use HomeKit through the eero app.…
- Jameseero employee
- eero_support
- 3 wk ago
- Discussion Topics
- Reported - view
Re: Bridged mode’s missing features Hello @OkiAllen , It is not something that can be changed. When you place the eero into bridge mode you effectively turn off the router. Once the router is turned off it cannot use it's security…
- Jameseero employee
- eero_support
- 3 wk ago
- Questions & answers
- Reported - view
Re: Optimum TV app Hello @phj11653 , We would like to investigate this on our end as well. When you have time and if you are willing can you please send an email to support@eero.…
- Jameseero employee
- eero_support
- 3 wk ago
- Discussion Topics
- Reported - view
Re: Optimum TV app Hello @phj11653 , Ahhh gotcha. Did they have a resolution or are they still investigating? Thank you, James eero Support
- Jameseero employee
- eero_support
- 3 wk ago
- Discussion Topics
- Reported - view
Re: Port 8080 Hello shadejr, eero does not prevent people from using port 8080 for port forwarding. There may be something not test correctly. Did you setup the IP Reservation first?…
- Jameseero employee
- eero_support
- 3 wk ago
- Questions & answers
- Reported - view
Re: Eero Pro 6 getting warm to hot Hello Chris8, eeros use heatsink technology and will get warmer depending on the traffic going through them. If you start to notice speed decreases or eero restarts it could be that the eeros are…
- Jameseero employee
- eero_support
- 3 wk ago
- Questions & answers
- Reported - view
Re: Optimum TV app Hello phj11653, If you can find out what site the app is reaching out to you can add it to the allow list for a temporary fix. I have shared a link below that will guide you through this process.…
- Jameseero employee
- eero_support
- 3 wk ago
- Discussion Topics
- Reported - view
Re: Eero certificate error Hello @Jackietools , I was able to verify that this is the message that should be received when a device is blocked on the eero network. If you are getting this message and your device is not in the…
- Jameseero employee
- eero_support
- 3 wk ago
- Questions & answers
- Reported - view
Re: Eero certificate error Hello @Jackietools, Wanted to give you an update. I'm still looking into this and will most likely need to wait for Monday to get a response from our engineers.…
- Jameseero employee
- eero_support
- 3 wk ago
- Questions & answers
- Reported - view
Re: blocked sites on home network Hello @greg , Did you have another question? Thank you, James eero Support
- Jameseero employee
- eero_support
- 3 wk ago
- Discussion Topics
- Reported - view
Re: blocked sites on home network Hello Greg, If you have eero Secure and it is enabled you will have access to the allow site option. The directions are in the article below. https://support.eero.…
- Jameseero employee
- eero_support
- 3 wk ago
- Discussion Topics
- Reported - view
Re: Eero Pro 6 upload speed slower than download Hello @Chris8 , Thank you for notating all the testing you've done. WiFii devices are going to run slower than wired devices in almost every situation.…
- Jameseero employee
- eero_support
- 3 wk ago
- Discussion Topics
- Reported - view
Re: Eero certificate error Hello Jackie, This is possibly due to a new feature Apple implemented on their devices called "Private Address". It makes it so when ever the device connects to a network it creates a new mac id and…
- Jameseero employee
- eero_support
- 4 wk ago
- Questions & answers
- Reported - view

1 2 3 4 5 7 Next

Back to top

eero employee

James

eero_support

155
15
0

Follow