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Re: Static IP change to Gateway eero from Dynamic Every time the ISP makes the change? That should be a one time only thing if they are giving you a static IP. In regards to how to setup the static IP without having the rebuild the network,…
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: Major connection issue @jim10016 have you tried contacting eero support about the issues you’re experiencing?
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: eero Labs features and feedback thread @Jamiebro unfortunately, it’s up to your device to choose what AP to connect to and what frequency to use. eero can try and do workarounds (like band steering) to try and “motivate” your device to…
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: EERO & ARRIS TM1602 - PHONE ISSUE @perrybowtique Your phone may be plugged into a phone jack in different part of your house, but there still needs to be a phone line plugged into your Arris modem (which then goes over to the wall…
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: EERO & ARRIS TM1602 - PHONE ISSUE Is your phone still connected to the Arris equipment? Did you change any configurations on the Arris?
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: Unpausing a device using the android app ? I don’t have an Android device so I can’t give you the exact steps, but I’m fairly certain the apps are nearly identical. You’ll either unpause it by going to the profile that the iPad is part of,…
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: Wired ethernet backhaul And is all the network cabling Cat5e or Cat6? If one of the cables is just Cat5, you’d only be getting 100Mbps throughout on the wire, and thus an 80Mbps speed test would be fairly accurate.
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: Wired ethernet backhaul Does the switch have 1Gbps ports, or is it just a 100Mbps switch?
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: Eero allocated two Subnets in Automatic mode I’m assuming you have the guest network enabled? Any devices connecting to the guest network would be in a different subnet.
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: Eero gateway sending out queries like crazy since power outage Weird. You should probably reach out to eero support so they look into it.
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: Interference with Neighbors Eero? One thing to remember with 2.4Ghz is that you can/should only use channels 1, 6, and 11. So despite there being 11 different channels, the way that frequency works you effectively only have 3…
- cMoo92heero
- cMoo92
- 6 mths ago
- 1
- Discussion Topics
- Reported - view
Re: Eero and smart home devices Yup, that’s a new feature they recently released in the app.
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: Do TrueMesh and security features still run in bridge mode? TrueMesh will still work, but if you subscribe to the Secure or Secure+ service, those won’t.
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: iPhone - Unknown Manufacturer This is because with iOS 14, Apple improved the privacy of iOS devices by each device changing its MAC address for each WiFi network it connects to (so that places like retailers and whatnot can’t…
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: Unable to ping port opened via app What port number are you trying to open? It’s possible that’s causing the issue.
- cMoo92heero
- cMoo92
- 6 mths ago
- Questions & answers
- Reported - view
Re: Eero speed reporting differs greatly from Google and speedtest The eero app Speedtest is more accurate because it’s running the test directly on the eero which is hardwired to your AT&T router. The speed test you’re running on your device is probably limited by…
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: Eero automatically puts my chromecast ultra on 2.4 Ghz band No, you can’t specify which band your Chromecast uses. It’s up to the Chromecast to decide which one to use. 2.4Ghz will have no issues doing speeds well above 35Mbps so if you’re not getting fast…
- cMoo92heero
- cMoo92
- 6 mths ago
- Discussion Topics
- Reported - view
Re: Bizzare behavior with eero. Random websites blocked with connection reset @Saltydad if your kid has just been having issues within the last few hours, that was a problem on Discord’s end: https://downdetector.com/status/discord/
- cMoo92heero
- cMoo92
- 6 mths ago
- 1
- Questions & answers
- Reported - view
Re: Can a late-2013 iMac (27") connect over WiFi to Eero? Yes, it will work just fine.
- cMoo92heero
- cMoo92
- 7 mths ago
- Questions & answers
- Reported - view
Re: How does support work? 400Mbps down over WiFi is actually pretty impressive. That means your device is connected/negotiated the transfer rate of 800Mbps with the access point.…
- cMoo92heero
- cMoo92
- 7 mths ago
- Discussion Topics
- Reported - view
Re: How does support work? eero can handle 1Gb internet connections just fine. When people are reporting on here about not getting those speeds, it’s generally because they are doing a speed test from a wireless client which…
- cMoo92heero
- cMoo92
- 7 mths ago
- Discussion Topics
- Reported - view
Re: Eero beacon connection. No, Beacons don’t use your home electrical wiring for network traffic (those are known as powerline network adapters). They wirelessly connect to your other eero units.
- cMoo92heero
- cMoo92
- 7 mths ago
- Questions & answers
- Reported - view
Re: eero Labs features and feedback thread @DaMosesofBeer I’m guessing you probably turned on WPA3. Turn that off and your printer should connect again. If you didn’t turn on WPA3, it might be the band steering option.
- cMoo92heero
- cMoo92
- 7 mths ago
- 1
- Discussion Topics
- Reported - view
Re: How to connect a WPS device (printer) with Eero? You can’t connect via WPS, but you can connect your printer to the WiFi using the touch screen on your printer. Here are Canon’s instructions: https://support.usa.canon.…
- cMoo92heero
- cMoo92
- 7 mths ago
- Questions & answers
- Reported - view
Re: How to choose between 2.4GHz and 5GHz band What’s the reason you want to have the bands separated?
- cMoo92heero
- cMoo92
- 7 mths ago
- Questions & answers
- Reported - view

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Just a geek who is a happy eero customer.