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Re: Facing connectivity issue with eero WiFi extender on work laptop Hi @georgeanderson The first thing I would do is make sure to update the wireless drivers from the computer/wireless manufacturer, that tends to fix up a lot of wireless issues like this.…
- Michael_eero_supporteero support
- Michael_eero_support
- 16 hrs ago
- Questions & answers
- Reported - view
Re: Eero WiFi extender Hi @Brknick As far as the eero is concerned there is no settings to change, the eero has to be online and part of the network. Anything hardwired to it should show as wired.…
- Michael_eero_supporteero support
- Michael_eero_support
- 16 hrs ago
- Discussion Topics
- Reported - view
Re: Eero port-forwarding for Minecraft not working @wizard I would call into support to make sure everything is setup correctly on the eero's side
- Michael_eero_supporteero support
- Michael_eero_support
- 3 days ago
- Questions & answers
- Reported - view
Re: Eero port-forwarding for Minecraft not working Hi @wizard When you add a port forward make sure to reboot the eero just to make sure that the port forward goes into effect. Also, I found a page that shows what port forwards Minecraft needs for…
- Michael_eero_supporteero support
- Michael_eero_support
- 4 days ago
- Questions & answers
- Reported - view
Re: Eero built in Skill Hi @HenryE eero Built In currently only works in the US and in Canada. We are wanting to get it to different regions of the globe but do not have an ETA on those yet.
- Michael_eero_supporteero support
- Michael_eero_support
- 4 days ago
- Feature Requests
- Reported - view
Re: Connecting eero router using ethernet over coax adapter Hi @jammgm You would hook up eero B to eero A for a correct topology. https://support.eero.com/hc/en-us/articles/360000830546-Examples-of-common-network-topologies We do not recommend one Moca…
- Michael_eero_supporteero support
- Michael_eero_support
- 5 days ago
- 1
- Questions & answers
- Reported - view
Re: Regular Ping spikes Hi @iliasl If I am reading this correctly you have both eero hardwired to your router. This is an incorrect topology. One eero has to be upstream of all other eero on the network to be the gateway…
- Michael_eero_supporteero support
- Michael_eero_support
- 5 days ago
- Discussion Topics
- Reported - view
Re: T-Mobile Internet with eero Hi @mkroeger Yes, eero should work fine with the T-Mobile internet as long as they provide internet access via ethernet port for the head/gateway eero to hardwire into.…
- Michael_eero_supporteero support
- Michael_eero_support
- 6 days ago
- Questions & answers
- Reported - view
Re: eero Pro 6E on UPS/Battery still fails during power outage @leoport My default choice would be to leave this thread up in case it helps someone else in the future. However, if you prefer it to be deleted, please let me know and I will attend to it.
- Michael_eero_supporteero support
- Michael_eero_support
- 6 days ago
- Discussion Topics
- Reported - view
Re: Connection issues with Eero network after update to 6.0.2 on my gaming laptop Hi @Judy Watson These kind of issues can be frustrating. Have you tried power cycling (unplugging and plugging back into power) of the eero yet? If not I would give that a whirl first.…
- Michael_eero_supporteero support
- Michael_eero_support
- 6 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci You are welcome. It is working, you are happy, so I am now happy.
- Michael_eero_supporteero support
- Michael_eero_support
- 6 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci You are welcome. If both the basement eero and the eero Backbone switch are wired to the Master switch that is still an invalid topology, it should go Master Switch->Basement eero->eero…
- Michael_eero_supporteero support
- Michael_eero_support
- 6 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci There is not, an eero will use all available means to talk to the other eero. Just whenever it needs to send something upstream/downstream it picks the most efficient path,…
- Michael_eero_supporteero support
- Michael_eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci Your proposed topology still has issues. You have several eero that have equivalent access to the internet, the Basement, Upstairs, MBR and Ring Alarm Pro,…
- Michael_eero_supporteero support
- Michael_eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci There are other features of that switch aside from IGMP snooping that causes issues with eero to eero meshing, things like 802.1p.Q generation, STP and the like.…
- Michael_eero_supporteero support
- Michael_eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci I am recommending this step as a test and not a permanent solution. I want to make sure we are tackling this the right way before making permanent changes and especially before you need…
- Michael_eero_supporteero support
- Michael_eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci Then I would look at that switch. eero does not work well when there are smart switches between the two. Looking up the specs on that switch it very well might be causing issues with…
- Michael_eero_supporteero support
- Michael_eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci I would next try bypassing the eero switch and connect those eero that are not showing as wired directly to the gateway eero, see if it is something with the eero or the wiring in…
- Michael_eero_supporteero support
- Michael_eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: App Profiles / refreshing issue Hi @eero_germany Try reinstalling the app and logging back in, if that doesn't do it give support a call so we can log this.
- Michael_eero_supporteero support
- Michael_eero_support
- 7 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci If I am reading this right you do not have one eero upstream of all the others in the topology. The easiest way to accomplish this would be to go base switch->basement eero->media…
- Michael_eero_supporteero support
- Michael_eero_support
- 10 days ago
- Discussion Topics
- Reported - view
Re: Multiple eero devices do not show as wired @louiannucci How is everything wired together from the modem/internet on down to the eero? If you have switches involved please make sure to include the make/model of those switches.…
- Michael_eero_supporteero support
- Michael_eero_support
- 10 days ago
- Discussion Topics
- Reported - view
Re: Eero Pro (2nd gen) won't connect wired to working ethernet port @Karl Pfleger The eero with the most direct access to the internet is the gateway, which is why plugging all three into the same router makes them all try to be the gateway.…
- Michael_eero_supporteero support
- Michael_eero_support
- 13 days ago
- Questions & answers
- Reported - view
Re: Eero Pro (2nd gen) won't connect wired to working ethernet port Hi @Karl Pfleger Your topology (Router->multiple hardwired eero) is an incorrect topology. The eero are designed so one eero has to upstream of the others in the topology.…
- Michael_eero_supporteero support
- Michael_eero_support
- 2 wk ago
- Questions & answers
- Reported - view
Re: Stuck on "Looking for Eero devices..." Bluetooth Hi @Kasper Try unplugging both the eero and the modem from power for at least 3 minutes, plug the modem back in first, wait for it to boot and then the eero.…
- Michael_eero_supporteero support
- Michael_eero_support
- 2 wk ago
- Questions & answers
- Reported - view
Re: I just bought the Amazon eero mesh WiFi router for 69 dollars on Amazon was hoping to get a few questions fielded. @Craig Jude The eero Pro (the second one) would be better as it has more radio bands for your devices to talk on, however the eero (the one you purchased first) will also likely do very well.…
- Michael_eero_supporteero support
- Michael_eero_support
- 2 wk ago
- 1
- Questions & answers
- Reported - view

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