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Re: Eero unit over heating Thanks for your concerns, @shoeseller01. While I don't exactly understand your question re: technical issues vs. temperature sensing, I'd like to assure you that the eeros are designed and equipped…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: Eero unit over heating Thanks for sharing your concerns here, @creativejoe. Given the wide variety of situations in which an eero might exhibit increased temperature, as well as the possibility of misinterpreting an…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: Eero unit over heating Really great suggestion here @Nick, and definitely one that can make a difference depending on the surface material where the eeros are placed, and the placement location in general.…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: Block (Blacklist) certain websites Thanks for checking in @pvjones! While we don't plan to share a product roadmap publicly for the foreseeable future, we appreciate your continued interest!…
- Dreweero support
- Drew
- 1 yr ago
- Feature Requests
- Reported - view
Re: How do I block a website for a specific user? Hi, @vtcc93 and @uwavegeek – Thanks so much for your feedback, and welcome to the Community, both of you! We appreciate you taking the time to check in with us and share your thoughts on this…
- Dreweero support
- Drew
- 1 yr ago
- Questions & answers
- Reported - view
Re: Scheduled Updates @vmystikilv Thanks so much for sharing your feedback, and welcome to the eero Community! I'd like to clarify that the eero system does allow for manual updates to be pushed via the app when a new…
- Dreweero support
- Drew
- 1 yr ago
- Feature Requests
- Reported - view
Re: Eero placement...?? How did you know you had it right ? Hi, @MarcW – Thanks for taking the time to share your experience, and welcome to the eero Community! I know network issues are never fun, but I'm confident that we can help figure out what's going…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: eero Labs features and feedback thread Thanks for sharing your experience @tangaroa and welcome to the Community! As local DNS caching – and all eero Labs features – are still technically in beta development,…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: 2.4 or 5 ghz Thanks for your feedback @GarfieldwithIssuez and welcome to the eero Community. While we value every opinion, and are grateful for the chance to hear the perspectives of users from a variety of…
- Dreweero support
- Drew
- 1 yr ago
- Questions & answers
- Reported - view
Re: Let me choose how eero measures path cost to match that of other participants in the Spanning Tree Algorithm (e.g. Sonos) Thanks for your reply here @rossetyler – I'd be happy to help clear up a few points here! First, I'd like to reiterate that eero doesn't support STP (as an aside, this isn't limited just to eero:…
- Dreweero support
- Drew
- 1 yr ago
- Feature Requests
- Reported - view
Re: Let me choose how eero measures path cost to match that of other participants in the Spanning Tree Algorithm (e.g. Sonos) Hi, @rossetyler – Thanks for taking the time to share your feedback, and welcome to the Community! While we definitely appreciate your detailed and thorough insights here,…
- Dreweero support
- Drew
- 1 yr ago
- Feature Requests
- Reported - view
Re: Is it possible to allow incoming ipv6 connections? Hi, @jdfreder – Thanks for taking the time to reach out and share your concerns. For the time being, unfortunately I have to confirm that eero doesn’t support the functionality you’re describing,…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: 4 different networks and no eero update available Thanks for checking in with us @derekcentrico We'd like to assure everyone that v3.8.2 is actively in release; however, at this time we're currently proceeding with a controlled and gradual rollout…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: New Eero with switch Hi, @J23 – Thanks so much for taking the time to reach out, and welcome to the Community Forums! Based on your description, it sounds like there may be another device wired into the the network…
- Dreweero support
- Drew
- 1 yr ago
- Questions & answers
- Reported - view
Re: Eero unit over heating Thanks so much for taking the time to share your concerns with us, @garp – I've just sent an email to you with some information on the expected temperatures of the eero,…
- Dreweero support
- Drew
- 1 yr ago
- 1
- Discussion Topics
- Reported - view
Re: Separate SSIDs for 2.4 and 5.0 band @Pcheb76 Sorry to hear you've had such a frustrating experience with those WyzeCams. While 2.4GHz devices can sometimes be a little more frustrating to set up initially,…
- Dreweero support
- Drew
- 1 yr ago
- Feature Requests
- Reported - view
Re: Turning on GUEST WIFI boots 10+ devices off Hi, Dan – Thanks for reaching out to share your concerns. I'd like to assure you that this behavior is expected, and not indicative of any issue or error with your eero network.…
- Dreweero support
- Drew
- 1 yr ago
- 1
- Discussion Topics
- Reported - view
Re: Eero Plus - is there priority for email support ? Hi, Dan – Thanks for taking the time to reach out, and good question. You're quite right, being an eero Plus subscriber places your emails into a special priority queue in addition to giving you…
- Dreweero support
- Drew
- 1 yr ago
- Questions & answers
- Reported - view
Re: Eero unit over heating Hi, all! As a quick note to everyone in this thread, or anyone who happens upon it later down the line, I want to emphasize that calling support directly is always the best course of action for…
- Dreweero support
- Drew
- 1 yr ago
- 1
- Discussion Topics
- Reported - view
Re: Eero unit over heating Hi, @jhaygood – thanks for sharing your situation, and welcome to the eero Community! I was able to investigate your network here with a couple of my colleagues,…
- Dreweero support
- Drew
- 1 yr ago
- 2
- Discussion Topics
- Reported - view
Re: Adding Gen 1 to and existing Gen 2 Hi, @BillZ – Thanks for reaching out, and welcome to the Community Forum! Sounds like you've got a bit of a frustrating situation here, but I think there's a pretty simple solution!…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view
Re: Issue Activating Network Security - Eero Plus @abmetta Thanks for sending that our way! I'll make sure to investigate this ASAP! Kindly, Drew, eero Community Team
- Dreweero support
- Drew
- 1 yr ago
- Questions & answers
- Reported - view
Re: Speed test question Thanks for reaching out, @surgonc – sorry to hear you're having some concerns here! While it's important to keep in mind that you're not going to get gigabit speeds on your wireless devices (even…
- Dreweero support
- Drew
- 1 yr ago
- 1
- Questions & answers
- Reported - view
Re: Unresponsive Beacon Hi, @DavidMartin1979 – Thanks for taking the time to bring this to our attention, and welcome to the eero Community forum! I wish it was under better circumstances,…
- Dreweero support
- Drew
- 1 yr ago
- Questions & answers
- Reported - view
Re: Guest network switching Thanks for bringing this to our attention @chadstep ! With the computer continuing to favor the guest network over the primary network, we'd definitely want to look into behavior issues on both the…
- Dreweero support
- Drew
- 1 yr ago
- Discussion Topics
- Reported - view

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