35 replies

    • cccmdm
    • 10 mths ago
    • Reported - view

    Really need the mac address filtering [https://community.eero.com/t/m2691d/feature-request-mac-address-filtering] feature. No point on blocking devices when it's very easy to spoof mac addresses.

    This feature as well especially when I'm around computers more then my phone

      • cccmdm
      • 10 mths ago
      • Reported - view

      Pauly The 'Guest Access' exists which would let you prevent them from accessing network files, streaming audio, and your other smart devices. I think moving unknown devices to a default profile feature could work but, for someone who understands it mac address filtering would just allow me to whitelist specific mac addresses on my network for the devices I want. A potential bonus would be if the Guest network was excluded from the filtering and I could just toggle it on/off if it's needed. I would say that with smaller kids what you propose works but when they are old enough to find ways they will. Most routers that you would buy comes with mac address filtering anyways

      I could be wrong but if Computer and Console device types get auto recognized by eero it would defeat the purpose of unknown devices to the default group.

      • Pauly.1
      • 10 mths ago
      • Reported - view

      cccmdm I don't think the allowlist Mac Address approach would work at least not in an ideal fashion. I used to do this years ago on my old Apple Airport. I dont want to prevent any new devices from accessing the internet. Specifically, I am looking to prevent certain actions. For example, I dont want to prevent unknow MAC addresses from accessing the internet, but I want SafeSearch, YouTube Restricted, Adult Content, Illegal or Criminal, and Violent, Chat and Messaging, and Social filters turned on. I also want prevent access to other devices on my network. The Guest WiFi network would handle that last one, but the filters, as far as I can tell are only allowed to be toggled on using a Profile. As for older kids finding a way, I agree, that it makes it more difficult, but it is possible. Mac Address filtering typically fails, because people can just change their MAC to something else, but placing ALL unknown Macs into a default profile that has been locked down, prevents this. Of couse, there is the option of having a user select the same MAC address as another device in a more permissive profile, but the moment, a device jumps on the network as another device already on the network, they should both be moved to the default profile. Then there is the option of turning off the device with the copied Mac address, but there are other pieces of metadata that could be tied to the Mac address (Manufacturer and Hostname for example) that could be futher used to verify the authenticity of the Mac address. From a user's point of view, this would all be transparent however.  Then there is VPN, but that is another story. I think I am going to make a feature request on that one...

      • cccmdm
      • 10 mths ago
      • Reported - view

      Pauly That's totally fair but I just want to express is that I'm not referring to mac address filtering of itself but mac address whitelisting you can read more about it here if you'd like https://www.csoonline.com/article/3562429/whitelisting-explained-how-it-works-and-where-it-fits-in-a-security-program.html

      simply put it allows me to preset the mac addresses I want allowed on the network and no other mac address other then the specified ones would be denied access demanding that I give approval first then spoofing wouldn't work since if they were to attempt to spoof their mac address it would not be on the whitelist.

      EDIT: I read more of what you had to say and yeah I totally agree that they should incorporate the host names and manufacturer as well I think that maybe alone mac address filtering wouldn't work but if we had these systems combined available to us then it would be really difficult to get around all of it but it's that fact that we don't.

    • WhyDidYouDoThis
    • 10 mths ago
    • Reported - view

    Attached is what happens when trying to view my network history in any other time scale than weekly. This is not a glitch, but Eero attempting to charge a (recently-increased) price for the pleasure of viewing my Daily or Monthly data usage. 


    This makes the product useless to me now, as it would many others with rate limited plans. This is brutal as many of your customers, like myself, have bought into your mesh system, so I have over 4 products to sell if you do not fix this blatant money grab. 


    Eero did not invent the procedure of viewing data on different time lengths. It's bad to first start imposing a required monthly or yearly payment... After you've increased the price last month... with no way to purchase a lifetime subscription. All together, it's mischievous and with bad faith.


    Bluntly, Eero is being a bad company by hiding this information behind a pay wall when it can barely be considered a "feature". Logging is what network equipment does by default, and charging for it is almost sinister. 


    Let's be clear: viewing your data usage on a Router is not a feature, it's a requirement of the device to function, and obscuring it was a form of strategic development meant to obscure otherwise available information, for profit.


    That's why I have responded with a countdown until I remove these devices. You have 30 days to release a fix for this issue. I refuse to let you "profit" off of obscuring such basic information.


    Rest assured when I sell the device, I will be honest as to my experience. 


    Do the right thing and allow all users to view their data usage on a Daily, Weekly, or Monthly basis. There is no reason to charge for that, as logging is a fundamental feature of networking equipment. You are rather lame for charging money for that.


    Unless you can explain how you've invented the premise of viewing network statistics in different timescales, you cannot justify that as a "feature" and must reverse course before I sell all of these devices. 



    • asad
    • 9 mths ago
    • Reported - view

    Can you add the ability to block internet access but allow LAN access? Current implementation of blocking a device blocks internet and LAN.

    • keithshep
    • 7 mths ago
    • Reported - view

    "Updated 2 years ago" ... this doesn't look good. Does the Eero team still respond to feature requests?

      • Bricemb96
      • 6 mths ago
      • Reported - view



      Now working past 3 years and no support what so ever, Eero is just coasting on their money at this point!

    • Oberon
    • 1 mth ago
    • Reported - view

    @eero I guess this roadmap topic could use an update?

    • dhruvhalwasiya
    • 9 days ago
    • Reported - view

    Can we please have  a global roll out of  'eero built in'
    it's adds so much value to the eero/echo combination.

    • boff
    • 7 days ago
    • Reported - view

    Any reason Default Profile is not on the roadmap? Can’t be hard to implement. Or is there another way to apply parental controls to devices that randomise MAC addresses (e.g. iPhones)??

Content aside

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