I like my eero 6 mesh system. But I want to use a vpn provider of my choice. I know there is the new secure plan which is helpful, but many people already have a vpn service or license. I have already paid for a service and would like to configure it onto my eero system for network wide use.

Device Prioritization/block devices from specific Eeros

I think it is incredible that I get a notification when a new device joins the network, but if we could take this a step further and have the Option to enable Default Block/Pause any device that joins the wifi network (not necessarily the wired network) which would allow the admin to authorize or deny access. 

This would be useful because it is easy for anyone to remember or see the wifi pass phrase once added to the network which would allow them to add other devices at their leisure. This would also prevent the admin from needing to change the wifi password for every device connected to the network should they happen into this circumstance. 

You might think, then only give suspect persons access to the guest network, well there might be reasons they need access to the main network or maybe it’s other household members, or acquaintances of, that are adding unauthorized devices. 

Please consider. 

As an eero user, I’d like to be able to block You Tube whilst allowing Kids You Tube in App Blocking. 

Have you tried to add it to the whitelist that is available?

Pertaining to a Secure & Secure+ features... I'd like to see content filtering based on device intelligence, in addition to the age of the human that will use it. Some people do not have children connecting to their home network, but would still like to block traffic on a rogue smart plug or bulb. As there are different levels of intelligence (Ex: computer vs echo vs plug), it would be nice to have the ability to create a filter category based on the level of intelligence.

Pertaining to Secure & Secure+ features... I'd like to have the ability to see blocked traffic, or just traffic in general. Along with this, I'd like the ability to make exceptions of false positives. As it stands, the current blocked threat graph does the user little good. I see that we can create custom block and permit lists, but the default threat blocking that occurs with a Secure subscription gives me zero insight. 

Another feature that I think should be standard, is the ability to override and select which specific eero device you want to connect to at a given time. For example, when I am in my dining room, it automatically switches to the dining room eero which cuts my speed in a half. However, if I were to remain connected to the original router in my bedroom, which is what occurs before it automatically changes to the dining room eero, I get faster speeds even though I have slightly less bars in terms of reception. The only reason why I have an eero device in the dining room is so I can connect another eero device in the basement so I can have internet downstairs, but by doing that, I effectively slowed my internet in the dining room compared to the speeds that I had before I even purchased the eero system.  Very frustrating.

The Client Steering beta offering is a great add, but it doesn’t seem to have a consistent approach to analyze and redirect more static connections (not phones or tablets that “roam”).  Is there a thought to do a “force” rebalance via the app, as I notice the EERO nodes often have very unbalanced connections in my home. (I have an 8,000 sq ft residence on 4 levels with 10 nodes, and some connections seem very odd because of a suboptimal distance, etc.)

Hi there! I wanted to share some valuable information about the Eero 6 systems.  I absolutely LOVE everything about what Eero has done for my home.  But I just experienced as a homeowner my very first issue with the Eero Pro 6 that the staff may want to look into.  I recently purchased a stand alone home generator through Generac.  There is a time during the process of setup where you will have to link up your generator through the developer's app in order to connect the generator to Wi-fi.  Myself along with the installers and customer service, also with Eero customer service as well as no solution was found other than the generator's Wifi module did NOT like anything about the Eero mesh systems and that was the reason it never showed.  My only working solution at this point (thank goodness I worked I.T. for awhile) was to purchase a separate cheap router for specifically the generator of its own.  Of course after setup, the generator immediately showed up on the list to be connected.  I hope the techs can look into this as I wish I could've just added the generator to the Eeros so the process would've been so much quicker and cheaper...

Eero secure and secure+ are worthless if they do not include content filtering on the guest network. Quite frankly this should be a priority. I am really frustrated with how this is not currently supported and not even an asterisk on any of the sales or support sites.

I would love to see some sort of secure login to the eero iOS app. I have to login to many apps with critical or sensitive information so why not take into consideration that someone might get ahold of an unlocked phone and tamper with internet settings through the eero app. 

Where are the new beta features?  Been a customer for a year, and not seeing anything new…