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How-to: Submitting Feature requests

Please read before submitting a feature request!

Welcome to the Feature requests portion of the eero community! This is your opportunity to share the features you'd love to see with both the eero staff and community.

IMPORTANT When posting to the feature request section, keep each post to a single feature. This allows us to both have a single discussion and track the progress if we are currently working on or have recently completed a project.

If a feature you'd like to request already exists in our community, we ask that you either chime into or "like" the existing topic.

Please note that we don't discuss future plans.


Feature request status labels:

Under Consideration If a post has this status, it means that we are currently reviewing whether or not we will be moving forward with the feature request. From here, it will either move to Planned or Not Planned.

Planned: If a post is marked as Planned, it means that it is a feature we plan to implement at some point in the future. Whether or not we include a timeline, it indicates this is something we plan to build into eero.

Not planned: If you see Not Planned, unfortunately, that means this isn't something we plan to build right now. However, don't let it stop you or anyone from telling us it is something you want. We are always reviewing past and new feature requests.

Started: This is where it gets exciting! This means we have started working on this feature and hope to have something more to share with our customers in the near future.

Implemented: The feature has been added! This means we have shipped the new feature and it will be available to our customers.

To get started, visit the topic page and tap Request a feature. You will need to include a topic and the content of the post.

96 replies

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    • paulwilliamsuk
    • 5 mths ago
    • Reported - view

    Hi, I would like to add a feature request to the Eero App.  It seems quite a lengthy process to see what port forwards you have set up and are in use (open) .  You need to go into every device, and yes I have a few to see what's enabled.  I would just like a link that takes you to all the ports that are currently open and what device they are linked to.  then it would be easy to lock down the port if it had been left open by mistake. 

    • mceero
    • 4 mths ago
    • Reported - view

    Tried to read through the comments and see if this has been suggested before but I don’t think it has.

    It would be nice to be able to steer devices to specific routers or a way to set a static router for specific devices. 

    • David_G_Kerr
    • 4 mths ago
    • Reported - view

    Yes that would be nice, 

    • Slebech
    • 3 mths ago
    • Reported - view

    Dear Eero Router Support,  I appreciate the security suite in the eero router that detects malware, spyware, and spam. However, I've noticed that when it detects something, it doesn't specify where or on what page/application it was found, just the device it was found on. It would be really helpful if the system could provide more specific information about the location, like the website or application, as it's frustrating not knowing where the issue originated. My other security tools provide more detailed alerts. Can you please consider adding this feature so that we have a better understanding of the threats? It just makes sense to provide more context when something is detected. 

    I know isn't the first time this has been brought up,
    but the vague answers are Just no help or answer to the questions.🤷

      • David_G_Kerr
      • 3 mths ago
      • Reported - view

       

      • David_G_Kerr
      • 3 mths ago
      • Reported - view

       if you had OpenPFsense then you could have antivirus scanning software that prevents malware from spreading and also prevent port scans and there wouldn’t be as many data leaks as well but there would need to be something like the UDOO RYZEN Bolt V1000 maker board SBC included in side the Eero router 

    • diacritical
    • 3 mths ago
    • Reported - view

    What I really need is an outdoor eero. I need something I can plug in out in the weather that will extend the mesh coverage to the rest of the property. I'd buy four of those.

      • David_G_Kerr
      • 3 mths ago
      • Reported - view

       What about putting a eero in a waterproof enclosure that is transparent to RF and has cable glands insert to allow the cable to pass through so the unit can be powered up also it also needs to be vented so that it won't overheat.

      • diacritical
      • 3 mths ago
      • Reported - view

       — There's more to outdoors than water — but that would likely work for that part of it. They even have those that you can buy. But one mistake and it's dead eero and no warrantee. Maybe I could try it with an old one that I could sacrifice. I'd rather just plug it in and mount it to a barn wall, a workshop wall, a fence post, etc, and have it hardened against water, freezing temps, hot temps, etc. They make these for other mesh systems that are a little higher price point, but I like the eero a lot more for other reasons.

      • David_G_Kerr
      • 3 mths ago
      • Reported - view

       keep it undercover if it is outside but what about those alarm covers they keep alarm units from getting wet.

    • ralladin
    • 3 mths ago
    • Reported - view

    Is there a way to ping connected devices?

      • David_G_Kerr
      • 3 mths ago
      • Reported - view

       Why would you when it gives you the information about what is connected and it's URL(Quad)

      • ralladin
      • 3 mths ago
      • Reported - view

       thanks, I’m sorry. Not too tech savvy. How do I match”unnamed devices” to each wireless device?

      • jrtinnes
      • 3 mths ago
      • Reported - view

        I agree, that would be nice. The only way I know to try to figure out which "unnamed device" is which, is to pause the device and see if anyone yells "hey did the internet just go out??"

      • David_G_Kerr
      • 3 mths ago
      • Reported - view

       I tried having a look at the details for Unknown and go more the following.....

      Connection Type              Wireless (5 Ghz)

      Connected to                     *********************************

      Security                               Advanced(WPA3)

      Last Active                           03/09/2023,21:21

      Allow Internet Backup        Yes

       

      Type                                      Private

      Manufacturer                        Unknown

      Hostname                             Unknown

      IP Address                            192.168.X.116

      MAC Address                       42:X:2f:27:X:91

    • Gritz
    • 2 mths ago
    • Reported - view

    We have multiple Foster Children entering and exiting our home, routinely.  While they are with us, we grant them internet access through our eero Whole Home Wifi System.  
    Some of the fosters come to us with a very colorful past.  Some are violent, destructive, malicious, as well as tech-savvy.
    Eero does not currently offer a way to immediately delete their devices from our network, when they leave our care.  The only current options are:
    1.  Leave them unblocked for 30 days.  If they do not connect within 30 days, they will be automatically deleted by the system.
    2.  Block them at my convenience.  However, while their device is in the "blocked" status, they will NEVER be deleted from our system.
    3. Perform a complete Factory Reset, and rebuild the system every time I want to delete a device. 

    It just seems like something as advanced as the eero pro 6, would have a simple way to immediately delete a device, remember it, and keep it deleted until I choose to manually add it again.
    Hope the developers can make taht simple upgrade as soon as possible.

    • David_G_Kerr
    • 2 mths ago
    • Reported - view

    Maybe Guest mode should be looked at which causes the Guest password to expire then a new one can be set up after the first lot of foster children have moved on.

      • Gritz
      • 1 mth ago
      • Reported - view

       

      Great idea.  The issue is that the foster kids move in and out, without schedules.  I could set up 2 kids, but if one moves to the next phase, in order to delete that specific kid, i would be deleting the others as well...then setting up the remaining kids profiles again. 

      Just wish eero could make a free upgrade to delete specific devices without affecting the others that are still connected,  regardless of guest network or not.

      Thanks for the idea. 

    • David_G_Kerr
    • 1 mth ago
    • Reported - view

    Sorry it thought you could have two guest passwords but obviously it doesn’t seem to work that way if only it would 

    • TrashPanda
    • 8 days ago
    • Reported - view

    What I would like to see is requiring any new devices connecting to the network be blocked until permission is granted by the administrator. This way, if someone manages to crack the wifi password, they won't have access to the network until permission is granted - and if it IS unauthorized, the device can be blocked.

    • Surge24
    • yesterday
    • Reported - view

    Another request to disable WiFi on the Max 7 (at least). I would like the ability to use a Satellite as a wired only router. Thanks 

Content aside

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