How-to: Submitting Feature requests

Please read before submitting a feature request!

Welcome to the Feature requests portion of the eero community! This is your opportunity to share the features you'd love to see with both the eero staff and community.

IMPORTANT When posting to the feature request section, keep each post to a single feature. This allows us to both have a single discussion and track the progress if we are currently working on or have recently completed a project.

If a feature you'd like to request already exists in our community, we ask that you either chime into or "like" the existing topic.

Please note that we don't discuss future plans.

Feature request status labels:

Under Consideration If a post has this status, it means that we are currently reviewing whether or not we will be moving forward with the feature request. From here, it will either move to Planned or Not Planned.

Planned: If a post is marked as Planned, it means that it is a feature we plan to implement at some point in the future. Whether or not we include a timeline, it indicates this is something we plan to build into eero.

Not planned: If you see Not Planned, unfortunately, that means this isn't something we plan to build right now. However, don't let it stop you or anyone from telling us it is something you want. We are always reviewing past and new feature requests.

Started: This is where it gets exciting! This means we have started working on this feature and hope to have something more to share with our customers in the near future.

Implemented: The feature has been added! This means we have shipped the new feature and it will be available to our customers.

To get started, visit the topic page and tap Request a feature. You will need to include a topic and the content of the post.

2replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I don't think anyone has said it, but thanks for adding this (both the post and the statuses). I'm looking forward to seeing how quickly things move from one status to another, specifically from In Review to [Not] Planned. 

    One question: as you clearly state that you don't talk about future plans, how do you balance that against acknowledging and providing status of the community-requested features?

    Like 3
  • jalvani No problem 🙂

    As for your question, it's a good one 😉  While we don't typically comment on future plans, sometimes we do share what is coming down the road -- like we did with the announcement of upcoming app features. The feature request section will be important for us to continue to gauge ongoing interest in any features/improvements the eero community is looking for, and we hope to continue to keep that thread informed and engaged through both status and post updates.

    Hope that helps!

    *Also, just an FYI -- I'll be closing the thread here as we don't typically have comment threads available for these How-to sections. That was my bad 😶

    Like 1
Replies are closed
  • 4 yrs agoLast active
  • 2Replies closed
  • 4540Views
  • 3 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support