31

Reboot scheduler for eero system

However the device or system functions normally, it is a recommended practice by the device manufacturers and software vendors, advise their users to power cycle it in order to clean up its current memory, bring back the efficiency of the functions running in, clogged connections or other such performance affecting factors being run in those devices.  I came across this feature in other routers and firewalls as well.  This feature is currently not provided by eero system.  So eero should consider providing this reboot scheduler for its system in order to bring back its devices to top performance notch by this reboot.

42replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi  vpadmasm

    Thanks for your feature request! While this has been a common suggested practice in the past, eero won't require you to perform reboots to maintain the expected performance of your network. When a software update is available for your network, your system will reboot at this time.

    Like
      • Dave
      • Have you tried unplugging it and plugging it back in?
      • dsimerly
      • 2 yrs ago
      • 1
      • Reported - view

      Jeff C. perhaps eero doesn’t require a reboot, but other systems running on our network seem to need it. We have a heavily automated home, and about once or twice a month things start to bog down. Automation stops firing in response to triggering events, devices start becoming unresponsive, and if I forget to restart eero in time, my wife starts complaining. Being able to schedule a regular maintenance restart will help keep my marriage running smoothly.

      Like 1
      • eaw
      • eaw
      • 2 yrs ago
      • 3
      • Reported - view

      Jeff C. I agree that while a reboot -shouldn't- be necessary, I've now had to reboot my Eero network two different days in a row.  My network (3x Eero Pro routers) stopped reliably connecting to web sites and nothing fixed it until I reset the network via the Eero app.  So while I agree one shouldn't need this feature, reality is telling me a different story.

      It sure would be nice to set a scheduled time and let the network automatically reset itself.

      Related to this, there are times I've come to realize that the Eero interface is simply -too- simplified.  It strips away some basic troubleshooting and maintenance functions that other network manufacturers provide.  I assume it is because Eero wants to keep the experience "simple".  In my case, it makes it frustrating since I don't have the tools I need to debug weirdness in my routers.  If it always 100% worked, I'd agree.  Unfortunately, as with most things, it does not.

      Like 3
      • tenather
      • tenather
      • 2 yrs ago
      • Reported - view

      Jeff C. Sorry to break it to you but my eero system did NOT reboot with the last update.  You have had other update since Sept. 27, 2020.  This caused me a lot of problems with my home office and with a scheduled reboot option I would have caught this issue.  Think over this update a bit more.

      Like
  • Hope this feature come soon, I will schedule it 📆 between 3-5am ⏰everyday.

    Like 1
  • I'm in the same boat as everyone here, way too often I find myself having to restart the Eero for stuff to work again. 

    Like 2
    • Dr. Rice Eero's reboot themselves as needed.

      Like
      • eaw
      • eaw
      • 2 yrs ago
      • 1
      • Reported - view

      txgunlover Ummmm...  Where did you hear that?  That has not been my experience in my 14 months using three Eero Pro routers.  If they knew how to reboot themselves when needed, I wouldn't need to ask for this auto-scheduled reboot feature.

      What model do you have?  Am I missing something?

      Like 1
    • eaw The lead developer and CEO for eero have stated that on Reddit.  All eeros run the same self-healing software.

      Like
      • eaw
      • eaw
      • 2 yrs ago
      • 1
      • Reported - view

      txgunlover Hmmm...  Doesn't self-healing only mean that the other routers know how to handle when a single router drops?  (That is, the network mesh is "self-healing".)  I don't believe it is a blanket statement saying that their routers cannot or do not experience other problems. 

      Maybe I'm misinterpreting things, though?  I don't know.  My real-world experience certainly doesn't match up to that. 

      Maybe someone from Eero can respond and let us know what is supposed to happen...

      Like 1
    • eaw You should not have multiple routers in your setup. 

      Like
      • eaw
      • eaw
      • 2 yrs ago
      • Reported - view

      txgunlover No, as far as I understand, my 3 Eero Pro routers all act as peer routers in the same mesh network.  Self-healing happens when 1 router fails and the other two step in and cover its operation.

      Like
    • Dave
    • Have you tried unplugging it and plugging it back in?
    • dsimerly
    • 2 yrs ago
    • 1
    • Reported - view

    Agree. Eero seems to be oblivious to how other devices are performing on its network. It may be self-healing and doing fine, but the reality is that I periodically need to go into Advanced settings and perform Restart network. To the end-user, "self-healing" implies that the network controller monitors the performance of everything on the network and fixes issues to optimize performance when needed. But that's not what's happening. I had to restart the network just last night because local device performance (i.e., not reliant on Internet connectivity, just WiFi), was starting to lag. A WeMo switch fell off the network and I couldn't even re-add it until after a restart. So Eero either needs to build-in better more inclusive network performance monitoring, or just give us a damned restart scheduler.

    Like 1
  • Honestly, this is becoming a trigger point for me. Whatever silliness has been put in place for "self-healing" is OBVIOUSLY not working. Eero is most of the time great, much better than many other options but I can't have my video calls be frozen at the worst possible time. 

    Like
    • Dr. Rice I normally go firmware to firmware without needing a restart.

      Like
      • Dr. Rice
      • Dr_Rice
      • 2 yrs ago
      • Reported - view

      txgunlover I'm glad that it works flawlessly for you. I guess there are more factors to consider, it could be overall ISP quality and radio frequency interference, that confuses or degrades the eero. I don't know, this is not my field.

      What I know is that my laptop and phone get spotty and then the network dies, then I restart the eero and they come back.

      I'm forced into this every couple of days. I don't want to have to do that, or become annoyed when I must be constantly repeating myself because people can't hear/see me. Especially when this machine can easily do this on its own. 

      Like
  • I am also having issues with needing to reboot about every week, but it was every day. When all 3 of my boys were home playing online and 3 tv's streaming at the same time the latency got to be so bad it was unusable until we rebooted the router. We still had enough bandwidth. But the web latency was 120ms or greater. A reboot worked to correct the problem each time. I would prefer to do this inside the router and not have to reboot it with a raspberry pi outlet relay. 

    Like
    • trcarter99 Eero's reboot themselves if needed.  Call support... there is almost no reason to ever manually reboot the eeros.

      Like
  • hmmm. so it did not need the  4 reboots last month to correct a latency issues. 

    how does your self healing detect the latency issues. 

    yes the reboot corrected the problem.

    Like
    • trcarter99 sorry about that i thought you were from support.

      Like
    • trcarter99 A reboot would force all clients to reconnect, thereby clearing a client issue.

      Like
  • is there a way to initiate that without a reboot?

    Like
  • Seems to me that we have discussed this issue several times the amount of time that such a simple feature would take to implement. 

    Like
  • is there an API i can use to call the reboot?

    Like
    • trcarter99 There are no API's for general use.

      Like
  • Coming from a Netgear router, this was one of my favorite features.  While my Eero lasts longer than other routers I have tried, it still needs restarted every few days.  It would be great to have the Eero either recognize this on it's own, or have an option to restart daily in the middle of the night.

    Like
  • Putting in my 2 cents for this feature. I also find my system getting Lethargic if I don't perform a System Restart every couple of days. I would use an automated feature daily.  My other option is to use an Automation from my Hubitat Hub and turn off 4 Z-Wave Switches and restart them daily (I have a total of 4 eero Pros). This will work with Hubitat as Z-Wave devices run locally without Wifi and Internet. However, I do not think this is the ideal method to restart a Mesh Wifi Network.

    Like 3
  • Working from home, I have to reboot about every 1 to 2 weeks or conference calls will start having trouble.

    Like 1
  • We have to reboot once per week or internet speeds drop to a trickle. As soon as the eero has power cycled internet is fine again 

    Like 2
      • C8888
      • C8888
      • 2 yrs ago
      • Reported - view

      kjellhedstrom I have been having the same issue with my Eero 6 (Dual Band).     I usually have 100mbps download and this morning woke up and it was at 22mbps and rebooted and it was right back up to 100mbps.

      Like
  • It seems that the easiest way is to put the eero that is connected to the modem on a timer and schedule it that way. It would be nice to have a scheduler built into the app so you could schedule reboots for all of your eero devices that are on the mesh system.

    Like 1
  • Enjoy the Eero so far but everyone is correct after about a week you can see the speed test is getting around 6-7mbps down. Restart the Eero network and back to normal speeds. My Asus wifi had a weekly reboot schedule.

    Like
  • I purchased two smart plugs and set them to turn off both my eero devices each morning for 2 minutes and then power them back up.   I use the TP Link Kasa Mini Smart Plugs.  You can get 4 for about $30.    I only had one initially on the router and it forced all my devices to the other eero device so I found it necessary to restart both at the same time so they would load balance based on distance.    

    Like 1
  • They say each time they apply an update, the eero will restart.  Well that is not always true.  You released 6 updates and the last restart date on my eero system was Sept 27th, 2020.  So, since the programmers for got the restart command and scheduler in the app would be good.  This made my eero network unstable and cost me 4 hours of work on the phone with network support at my company.

    Like
  • I fixed my problem by putting in a EdgeRouter  and setting the eero to bridge mode their mesh is fantastic the router is garbage. I haven't had to reboot my system for 2 months and all my boys are home gaming over the holidays.  

    Like
  • I bought 2 TP Link Kasa Smart Plugs and installed them on my main eero and the 2nd one.   I have them set to turn off at 6:00am and then turn on at 6:01am - 7 days a week.    It keeps everything fresh and running great.      

    Like
  • One of my eero pro (I have 8 in a large home all connected by cat6) occasionally overheats from being in a hot garage and drops down to either 100mbps “okay” or even 10mbps ”poor” wired data rate. It never recovers even after it cools down. No automatic restart, no self healing, it simply remains at the slower rate until I manually reset it. This is one example where I would benefit from a scheduled restart.

    Like
  • Yes! Exactly. I pay $105 a month for gig speed internet and I’m running an Eero 6 which seems to decay every day on speed. Each time I manually reset there’s a huge speed jump. Why can’t this be a feature to reset each night at 3AM? 

    Like
    • Muss1109 Eero's don't need to be rebooted except in very rare cases.  Did you know rebooting resets the mesh and it takes hours to go through all of the optimizations?

      Like
  • Thanks for the reply. I was not aware it takes hours to do so. I guess it really just boils down to what is the actual problem ? After resetting, more often than not, I'm pulling 100+ mbps download speeds where if I do not reset it, after a few days it's back in the tens of mbps download speed sitting in the same room. 

    Like
  • My eero router locks up almost once a day, which requires a reboot of the unit that is connected to the hardwire internet connection. I ended up putting a Smart Plug on the unit that runs on off a wifi from another router so I could remotely reboot it when I am away from home. Very frustrating.

    Like
  • +1 for reboot scheduler. Almost every other router I've owned has this, why not Eero.

    Like
Vote31 Follow
  • Status Not planned
  • 31 Votes
  • 4 mths agoLast active
  • 42Replies
  • 1885Views
  • 20 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com