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Reboot scheduler for eero system

However the device or system functions normally, it is a recommended practice by the device manufacturers and software vendors, advise their users to power cycle it in order to clean up its current memory, bring back the efficiency of the functions running in, clogged connections or other such performance affecting factors being run in those devices.  I came across this feature in other routers and firewalls as well.  This feature is currently not provided by eero system.  So eero should consider providing this reboot scheduler for its system in order to bring back its devices to top performance notch by this reboot.

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  • Hi  vpadmasm

    Thanks for your feature request! While this has been a common suggested practice in the past, eero won't require you to perform reboots to maintain the expected performance of your network. When a software update is available for your network, your system will reboot at this time.

    Like
      • Dave
      • Have you tried unplugging it and plugging it back in?
      • dsimerly
      • 5 mths ago
      • Reported - view

      Jeff C. perhaps eero doesn’t require a reboot, but other systems running on our network seem to need it. We have a heavily automated home, and about once or twice a month things start to bog down. Automation stops firing in response to triggering events, devices start becoming unresponsive, and if I forget to restart eero in time, my wife starts complaining. Being able to schedule a regular maintenance restart will help keep my marriage running smoothly.

      Like
      • eaw
      • eaw
      • 5 mths ago
      • 1
      • Reported - view

      Jeff C. I agree that while a reboot -shouldn't- be necessary, I've now had to reboot my Eero network two different days in a row.  My network (3x Eero Pro routers) stopped reliably connecting to web sites and nothing fixed it until I reset the network via the Eero app.  So while I agree one shouldn't need this feature, reality is telling me a different story.

      It sure would be nice to set a scheduled time and let the network automatically reset itself.

      Related to this, there are times I've come to realize that the Eero interface is simply -too- simplified.  It strips away some basic troubleshooting and maintenance functions that other network manufacturers provide.  I assume it is because Eero wants to keep the experience "simple".  In my case, it makes it frustrating since I don't have the tools I need to debug weirdness in my routers.  If it always 100% worked, I'd agree.  Unfortunately, as with most things, it does not.

      Like 1
  • Hope this feature come soon, I will schedule it 📆 between 3-5am ⏰everyday.

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  • I'm in the same boat as everyone here, way too often I find myself having to restart the Eero for stuff to work again. 

    Like
      • txgunlover
      • txgunlover
      • 4 mths ago
      • Reported - view

      Dr. Rice Eero's reboot themselves as needed.

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      • eaw
      • eaw
      • 4 mths ago
      • 1
      • Reported - view

      txgunlover Ummmm...  Where did you hear that?  That has not been my experience in my 14 months using three Eero Pro routers.  If they knew how to reboot themselves when needed, I wouldn't need to ask for this auto-scheduled reboot feature.

      What model do you have?  Am I missing something?

      Like 1
      • txgunlover
      • txgunlover
      • 4 mths ago
      • Reported - view

      eaw The lead developer and CEO for eero have stated that on Reddit.  All eeros run the same self-healing software.

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      • eaw
      • eaw
      • 4 mths ago
      • 1
      • Reported - view

      txgunlover Hmmm...  Doesn't self-healing only mean that the other routers know how to handle when a single router drops?  (That is, the network mesh is "self-healing".)  I don't believe it is a blanket statement saying that their routers cannot or do not experience other problems. 

      Maybe I'm misinterpreting things, though?  I don't know.  My real-world experience certainly doesn't match up to that. 

      Maybe someone from Eero can respond and let us know what is supposed to happen...

      Like 1
      • txgunlover
      • txgunlover
      • 4 mths ago
      • Reported - view

      eaw You should not have multiple routers in your setup. 

      Like
      • eaw
      • eaw
      • 4 mths ago
      • Reported - view

      txgunlover No, as far as I understand, my 3 Eero Pro routers all act as peer routers in the same mesh network.  Self-healing happens when 1 router fails and the other two step in and cover its operation.

      Like
    • Dave
    • Have you tried unplugging it and plugging it back in?
    • dsimerly
    • 4 mths ago
    • Reported - view

    Agree. Eero seems to be oblivious to how other devices are performing on its network. It may be self-healing and doing fine, but the reality is that I periodically need to go into Advanced settings and perform Restart network. To the end-user, "self-healing" implies that the network controller monitors the performance of everything on the network and fixes issues to optimize performance when needed. But that's not what's happening. I had to restart the network just last night because local device performance (i.e., not reliant on Internet connectivity, just WiFi), was starting to lag. A WeMo switch fell off the network and I couldn't even re-add it until after a restart. So Eero either needs to build-in better more inclusive network performance monitoring, or just give us a damned restart scheduler.

    Like
  • Honestly, this is becoming a trigger point for me. Whatever silliness has been put in place for "self-healing" is OBVIOUSLY not working. Eero is most of the time great, much better than many other options but I can't have my video calls be frozen at the worst possible time. 

    Like
      • txgunlover
      • txgunlover
      • 4 mths ago
      • Reported - view

      Dr. Rice I normally go firmware to firmware without needing a restart.

      Like
      • Dr. Rice
      • Dr_Rice
      • 4 mths ago
      • Reported - view

      txgunlover I'm glad that it works flawlessly for you. I guess there are more factors to consider, it could be overall ISP quality and radio frequency interference, that confuses or degrades the eero. I don't know, this is not my field.

      What I know is that my laptop and phone get spotty and then the network dies, then I restart the eero and they come back.

      I'm forced into this every couple of days. I don't want to have to do that, or become annoyed when I must be constantly repeating myself because people can't hear/see me. Especially when this machine can easily do this on its own. 

      Like
  • I am also having issues with needing to reboot about every week, but it was every day. When all 3 of my boys were home playing online and 3 tv's streaming at the same time the latency got to be so bad it was unusable until we rebooted the router. We still had enough bandwidth. But the web latency was 120ms or greater. A reboot worked to correct the problem each time. I would prefer to do this inside the router and not have to reboot it with a raspberry pi outlet relay. 

    Like
      • txgunlover
      • txgunlover
      • 3 mths ago
      • Reported - view

      trcarter99 Eero's reboot themselves if needed.  Call support... there is almost no reason to ever manually reboot the eeros.

      Like
  • hmmm. so it did not need the  4 reboots last month to correct a latency issues. 

    how does your self healing detect the latency issues. 

    yes the reboot corrected the problem.

    Like
      • trcarter99
      • trcarter99
      • 3 mths ago
      • Reported - view

      trcarter99 sorry about that i thought you were from support.

      Like
      • txgunlover
      • txgunlover
      • 3 mths ago
      • Reported - view

      trcarter99 A reboot would force all clients to reconnect, thereby clearing a client issue.

      Like
  • is there a way to initiate that without a reboot?

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  • Seems to me that we have discussed this issue several times the amount of time that such a simple feature would take to implement. 

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  • is there an API i can use to call the reboot?

    Like
      • txgunlover
      • txgunlover
      • 3 mths ago
      • Reported - view

      trcarter99 There are no API's for general use.

      Like
  • Coming from a Netgear router, this was one of my favorite features.  While my Eero lasts longer than other routers I have tried, it still needs restarted every few days.  It would be great to have the Eero either recognize this on it's own, or have an option to restart daily in the middle of the night.

    Like
  • Putting in my 2 cents for this feature. I also find my system getting Lethargic if I don't perform a System Restart every couple of days. I would use an automated feature daily.  My other option is to use an Automation from my Hubitat Hub and turn off 4 Z-Wave Switches and restart them daily (I have a total of 4 eero Pros). This will work with Hubitat as Z-Wave devices run locally without Wifi and Internet. However, I do not think this is the ideal method to restart a Mesh Wifi Network.

    Like 1
  • Working from home, I have to reboot about every 1 to 2 weeks or conference calls will start having trouble.

    Like
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