EERO setup won't go past Placement Test

I had my AV guy set up my network and he originally set up the 3 EERO's under his account. When he released the EERO system, I was able to register the one in my basement to myself and name the network (switch to bridge). I have 2 more EERO's set up through PoE which are showing up as a blue light. When I try to connect to them through the APP, the EERO is found (it turns green) and then a placement test is run. After the test is run, it says , Look for an EERO on your system (or something similar), I click run, it finds the EERO, then asks to run a Placement Test again. This keeps repeating.  I believe that the EERO's although not showing up on my APP are working as I am getting perfect wifi signal upstairs as if the EERO upstairs was connected to the app. When I only had the basement on, I was not receiving any signal upstairs, so something is working through that EERO. How do I get all 3 EERO's showing up on the APP so I can have them properly registered.