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My eero Network NOW appears to be a "Hidden Network"

My eero Network NOW appears to be "Hidden"
I connected to it the very first time my eero went online to run a Speed Test (numbers were ok) and I can see that specific Activity on the PC logged in my eero App "Last Active on Sep 15" which correlates to my Speed Test.

Since then, my eero Net is Not listed in "available networks" BUT I do see a new "Hidden Network" in the list with a strong radio signal; I believe it is my eero Network. When I try to Connect to the Hidden Network, enter my eero Net name, it says "Can't connect to this network" My Guest network name fails the same way.

I spent over an hour with eero telephone support TO NO AVAIL after trying dozens of options and combinations, Legacy Mode and others in desparation!

Wireless HW: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
(Driver software is up to date)
Thanks!

1 reply

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    • CraigHew
    • 2 mths ago
    • Reported - view

    You should have a 2.4Ghz wifi network and a 5GHz wifi network.  There is an additional 5GHz wifi network (usually a hidden SSID) that the Eeros use to connect to each other.

     

    From what you describe your "normal" wifi networks aren't active?

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