0

eero internet speeds are very different than ookla speeds. Why?

EVERY time I run internet speed test on eero, I get 484 Mbps. Wow! Seconds later, I run ookla speedtest.net and the speeds are in the 100-200 Mbps range (or much lower). I don't get it.

2replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • It is due to when you do a Speedtest on your eero app it is the speeds coming directly from the modem. If you were doing a Speedtest from Ookla and you were doing it over wireless that’s your problem. You would get the speeds showing from the eero app if you were hardwired

    Like 1
  • Thanks for the response. My issue, I think, is the placement of the eero pods and doing an ookla speedtest showing low speeds (less than 100 mbps), even though the eero speedtest is showing very high speeds (400+ mbps) from the same location (like my bedroom). I've moved the pods around, but can't get many "sweet spots". Trial and error, I suppose. Also, eero seems to not show nearby devices consistently. Sometimes, a device is very near an eero pod, but the device shows up connected to a pod on the other side of the house (ranch-style).

    Like
Vote Follow
  • 6 days agoLast active
  • 2Replies
  • 16Views
  • 2 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com