Issues with adding a second eero 6
Hello everyone, I hope you all are doing great.
I received 2 eero 6 devices with my new Internet subscription as routers, I connected the first one a while ago and its great! It covers the whole house and is very fast and steady.
Now I wanted to add the 2nd one and I kept getting an error on the app saying I need to make sure that its connected to the modem.
The error confused me and made me think I cannot use the other device as an extender upstairs (I will plug my PC with a LAN cable), however I tried setting it up whilst connected to the first eero, and I also tried setting it up whilst connected to the modem, and I got the same error.
Is my device faulty? Or am I doing something wrong? Is what I wanna achieve possible with 2 eero 6 devices?
Thank you so much everyone.
Please try to connect according to below steps:
- Open the eero app.
- Tap the blue plus icon on the top right.
- Tap Add or Replace eero Devices.
- Tap Add eero Device.
- Follow the setup instructions to complete the installation.