Eero with Ring Floodlight Cams

We installed our Pro6 mesh system when we upgraded to gig internet about 2 months ago. Before that, we had cable and all of our Ring devices worked just fine. 2 video doorbells, 2 Floodlight cams, and 2 Floodlights.

Now, no matter what I do, the Floodlight cams won't connect. It says they're within range and signal strength is good, but I can't connect them no matter how I try.

Any suggestions?

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  • Turn off WPA3 if you have that enabled.

    • cMoo92 Don’t have that enabled. Any other ideas? I paused the 5G and tried to connect without that, but it still didn’t work.

    • martinvandawgin does your WiFi password have any special characters or spaces in it?

    • cMoo92 It does. I will try to change it to not include the special character.

    • martinvandawgin Hi. Were you ever able to resolve the floodlight issue? I'm having a similar issue now?

  • Thanks for helping with this!

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