1

eero Health Check consistently fails

Good afternoon everyone

I have a question. I have worked with my ISP and even eero support and no one seems to have an answer for me. I received two brand new eero 6 devices about a month ago. These replaced my router as I was having internet issues, slow connection, and extreme lag on games. My ISP recommended these and we installed them. At first I thought my connection was fixed. Everything seemed to be running better for a few days but then it went back to lagging. I ran a health check on my eeros and they failed. The have failed ever since for about a month straight. My ISP says there side is good and eero said everything looks fine. I'm basically out of Ideas as I have factory reset them, removed one eero, waited for the newest software update and nothing seems to fix it. Still failing. Any ideas and has anyone else come across this? Thank you all.

 

 

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like1 Follow
  • 1 Likes
  • 2 wk agoLast active
  • 10Views
  • 1 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com