eero blocking FireTV and Recast DVR Apps

I set up my eero 6+ about a month ago and I can't figure out how to fix this security issue.  My FireTV works fine on the primary network if I want to watch live TV or recordings through my Fire Recast DVR.  But if I want to use any of the apps for other streaming services (HBO max, Motortrend, Apple TV+, Netflix, etc.) the app will load but then hang when I try to watch a program.  The only way I can use any of the apps is to switch to the guest network.  I tried setting the Recast to the guest network, but then none of it works.  It is incredibly annoying to have to constantly switch between networks.  Why won't these Amazon devices work together?  How do I fix it?  All software is up to date - eero is running v. 6.11.1-46 and the TV is on Fire OS

Reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 2 wk agoLast active
  • 25Views
  • 5 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support