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PPPoE for Ring Alarm Pro

PPPoE is now available for eero 6. 

However, it can't be configured for the Ring Alarm Pro's built in eero 6.  And the Ring Alarm Pro's eero 6 needs to be the gateway for backup cellular networking.  

Please add PPPoE support for the Ring Alarm Pro's eero 6.

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  • Thanks for posting! I'll pass this feedback along to our team for consideration.

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    • Evan (eero support) ,
      The marketing Eero / Ring uses for the Ring Alarm Pro is very deceptive.  The RAP product page clearly states, "...with built-in eero Wi-Fi 6 router".  Eero help center article 207852843 clearly states "... eero Pro 6 and eero 6 now support PPPoE".  

      In addition to "passing the feedback along", could you also please request the help center pages 207852843 and 360060086931 be clearly updated outlining PPPoE is not supported? I would not have purchased the device if this was disclosed. That I had to learn it from reddit, the top google search result for pppoe ring, is disappointing.  Eero / Ring / Amazon can do better. 

      Thanks!

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  • Six months have passed since PPPoE support was added to eero 6 and eero 6 Pro, but Ring Alarm Pro with integrated eero 6 still doesn't have it. Do you have plans and dates to add this support?

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