Yes please... especially since support prefers to have people do soft and then hard resets. For someone who uses lots of reservations, any custom settings, not having this ability could be very painful.

Would also like to keep the association of devices to users

I think this would also be great as a cloud backup service. Customers already have an Eero account. If Eero wants control over the process for backup and restore, let us backup our configurations to the cloud (or even to amazondrive if server cost is an issue, you already require amazon account linking for some features).

This is eero's responce to my question about backing up configuration setting:

"All settings and configuration are saved to your eero account, if you hard reset individual eeros that are not your main eero gateway then this will not affect your settings unless you hard reset the main eero gateway which would delete the network and your settings."

Adding that my sugestion was going to be forwarded to the developing team for consideration. So, may be it's just a matter of time.

Same issue here, I have tons of connections and spent considerable time organizing and reserving IP addresses as part of a smart home network.  MUST be able to backup the settings - is there any update from Eero or maybe a separate app ???

This would be great to have!