Download speed still seems capped after soft reset

My current set up is 3 eero pro 6 and 1 eero. I recently had Frontier Fios 500/500 and decided to upgrade to 1000/1000. The technician came out and they provisioned the new speed. However, after running a speedtest in the Eero app on the main gateway, I am see speed of roughly 450 download and 950 upload (close to 1000 I expected). The technician tested on his own router and can see the fiber line providing close to the 1000/1000 speed.

After doing a soft reset on the main gateway only, I am seeing the download speed increase but still capped off around 750 while upload still close to the 1000. Do I need to do a hard reset to see the changes? I prefer to avoid setting up the network all over again. 

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