How Eero works exactly

Here's my situation. i have Rogers Ignite (I'm a new subscriber). I had some wifi pods to boost the signal throughout the house. But my wife, who works on the lower level, keeps having issues with her video calls being dropped at awkward times. So, I bought an Eero and disconnected the pods. I hoped this would solve the problem. I set up a new username and password through eero. Now, the eero's app tells me that through my ignite system I have super fast download capabilities of 600mpbs. However, when I run a download speed on fast.com, I'm lucky to get 5 mpbs (this is in the room next to the Eero not downstairs). My Rogers wifi shows 140 mbps, so considerably faster. Am I doing something wrong? All I want is a powerful connection. Help.

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