3

Ability to Throttle Guest Network

Hi Eero Rockstars!

I just wanted to let you know that I made the switch to Eero yesterday and I cannot be happier with my decision to do so. In September, I purchased Netgear's Orbi with 2 satellites. The last two weeks have been the most frustrating days of my life with multiple network cut outs, poor speeds and major issues overall. I decided to install the Eero Pro 3 pack to see if it improved my experience and let me tell you, I was more excited than a kid on Christmas. Fantastic product, performance and from what I can tell, customer service!

One capability I think is very important for Eero to add, and something that some of your competitors do offer which I think is valuable, is the ability to throttle or limit the bandwidth being used on your guest network. In my experience, Wifi networks typically perform well most of the time, but when they do falter, it's typically when a group of kids come to the house and join the WiFi to start streaming on their devices. This additional load on the network can cause problems with other things in your network like streaming music to multiple speakers and other connected devices. If we had the ability to limit the Guest WiFi bandwidth, it allows for more bandwidth to be prioritized for the main Wifi and connected devices. It would be great to have an option to turn on this throttling for the Guest Network and perhaps choose from a drop-down the maximum MBPS amount. (20, 50, 100, etc.) Another option would be to enable us the ability to randomly pick devices on our network and limit the amount of bandwidth they are able to consume. Giving us this ability helps us control the amount of outgoing bandwidth and prioritize bandwidth to the connected devices that need it the most.

I've also read on a couple of threads on Reddit that other Eero customers would love to have a feature like this so I thought I would take the time to suggest from you formally. I hope you are able to allocate developer bandwidth to bring this software enhancement to life!

I look forward to starting on my Eero journey with you. I will continue to suggest ideas for enhancements to improve the customer's experience and usage of your products. 

Keep up the good work!

Cheers,

Scott

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