0

Any ideas on how to connect a 10 year old Brother hl-2170 wireless printer? 2 hours of calls to eero and brother have not resolved.....

The eero app says the printer is connected, it shows in printers and scanners, and the brother network config page confirms the IP address but I get a "not connected" message when i try to print....almost ready to get a new printer, but maybe i should get a new router instead?

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I have a HL-2170w as well and it’s always had issues for me on wireless—not just with eero. I often have to turn it off/on after sending a print job and then it finally will print.

    I only print at home maybe 10x a year, so it’s not that big of a deal to me.

    Reply Like
Like Follow
  • 8 mths agoLast active
  • 1Replies
  • 248Views
  • 3 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com