all of my IP reservations gone? Eero says there are "zero devices" on my network
I have an enormous network, over 40 smart home devices, plus a slew of phones, tablets, desktops, laptops, printers, TVs, etc. I have painstakingly addressed all my devices across three subnets.
I've been using a pihole to serve DNS, configured within the Eero as the only DNS server. For some unrelated reason, that machine went down and remains down, so I added the Eero gateway as secondary DNS, and I'm trying to connect a new device to replace the expired pihole. I can't ping it, but the eth port is lit up and flashing active. I can't address it via http either. The Eero main screen indicates that it's connected, however when I drill into network settings/reservations it tells me that there are zero devices connected.
the Eero app won't let me change back to ISP DNS... when I hit SAVE, it warns me that I'll need a reboot, but nothing happens. My only option is repeatedly press the useless save button, or cancel without applying changes.
What fresh hell is this?
Hello reverendALC ,
Thank you for reaching out to us and welcome to the Community! In order for us to find out what is actually happening we would need to look at your network. I would recommend that you call eero support so we can help you get your network back up as quickly as possible. The link below will provide you with a list of numbers that you can call.