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eero Pro 6 and Xbox 360

I have a eero Pro 6 mesh system and I connected my xbox 360 to it via wifi.  The xbox shows it is connected to the wifi but it can't connect out to the xbox live.  It is being blocked.  I have opened the ports and added rules to the firewall but something else is still blocking the xbox.

5 replies

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    • Michael_eero_support
    • 7 mths ago
    • Reported - view

    Hi discman07

    Your modem might be running its own firewall.  if that is the case you will need to open those same ports on the modem and point them to the eero.

    I would recommend calling in so we can get a look at the data.

    • discman07
    • 7 mths ago
    • Reported - view

    Michael thanks for the input.  You were right it was the modem blocking the ports.

    Jagoodla really? Thanks for the really constructive input on the topic if you can't tell I'm being sarcastic!

      • Michael_eero_support
      • 7 mths ago
      • Reported - view

      discman07 Excellent!  I'm glad that got it working.  Happy Gaming and watch your six!

    • Blakemunoz
    • 7 mths ago
    • Reported - view

    If you've already opened the necessary ports and configured the firewall rules, there may be a few other things to consider:

    Check for firmware updates: Make sure that both your eero Pro 6 mesh system and Xbox 360 are running the latest firmware. Sometimes, firmware updates can fix connectivity issues.

    Check your network settings: Ensure that your network settings are correct. For example, ensure that your eero Pro 6 mesh system is using the correct DNS servers, and that your Xbox 360 is using DHCP to obtain an IP address.

    Check for other network devices that might be interfering: Other network devices, such as routers or modems, can sometimes cause issues with connectivity. Try unplugging any other network devices that might be interfering with your eero Pro 6 mesh system.

    Check for IP conflicts: It's possible that your Xbox 360 and another device on your network are using the same IP address. Make sure that your Xbox 360 has a unique IP address that is not being used by any other devices on your network.

    Try resetting your network: Try resetting your eero Pro 6 mesh system and Xbox 360. This can sometimes help to clear up any issues that might be causing connectivity problems. 

    • mcastle89
    • 7 days ago
    • Reported - view

    Hello,

    I’m having the same problem. I thought I had connected my Xbox 360 when I first got the eero mesh network, and it was working but now not. 

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  • 7 days agoLast active
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