3

Manual Update Option

I don’t see why we can’t select a specific time for updates to happen. The default time in the middle of the night causes my kids’ Sonos to stop. This has led to my 5yr old daughter coming into our room crying at 3am. Then I have to wait for it to finish and resume playback. 
 

All I’m asking for is like Sonos, let me specify the time of day, that’s all. 

3replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • 100% agree. Frequently I’ll be up late working (or more often playing online games with friends) and the update will hit at 2am booting me out of whatever I’m doing. Being able to control a time that works best for me would be very welcomed. 

    Like 1
  • Totally agree with this. We use webcams to monitor our 5yo and 1yo children in their bedrooms during the night. This is particularly important for the 5yo as he has severe learning disabilities and doesn’t sleep well. The updates cause the webcams to loose connection, they don’t reconnect after the update and we then have no sight or sound of our son and wake up in the morning oblivious to his night time activity. 

    I’m very surprised that the option of manual updates has not been available all along. 

    Like
Vote3 Follow
  • 3 Votes
  • 1 yr agoLast active
  • 3Replies
  • 31Views
  • 4 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com