forgetting iPhone password
Can anyone understand what's going on here?
We've had an eero system forever, no changes, nothing new in the past 2 years. We also have about 5 iPhones in the house. All but mine works fine.
But with mine, it constantly forgets the network and then can't remember the password — requiring me to reenter the password multiple times a day.
I've done an endless list of troubleshooting from Apple:
- resetting network preferences on iphone
- forgetting the network
- removing vpns
- reinstalling from factory settings
I've also reset the network. Nothing helps. Ideas?
Hi Lessig Well, you have already done all the troubleshooting steps that I would do with the phone.
I would try disabling some of the things on the eero side just to see if they affect the issue, things like WPA3 (eero app->Discover->eero Labs) try legacy mode (if you have wifi 6 eero, find that switch in settings->troubleshooting->my device can't connect->my device can't detect wifi 6).
Did you make sure to update the software on the phone?
If none of that does it I'd give Apple a holler.
So it seems that renaming the SSID fixed it (ignoring the insane number of network updates it forced throughout the house). I'm going to revert on legacy mode and see whether it sticks. Thanks for the help.
- Status Answered
- 11 mths agoLast active