forgetting iPhone password
Can anyone understand what's going on here?
We've had an eero system forever, no changes, nothing new in the past 2 years. We also have about 5 iPhones in the house. All but mine works fine.
But with mine, it constantly forgets the network and then can't remember the password — requiring me to reenter the password multiple times a day.
I've done an endless list of troubleshooting from Apple:
- resetting network preferences on iphone
- forgetting the network
- removing vpns
- reinstalling from factory settings
I've also reset the network. Nothing helps. Ideas?
Hi Lessig Well, you have already done all the troubleshooting steps that I would do with the phone.
I would try disabling some of the things on the eero side just to see if they affect the issue, things like WPA3 (eero app->Discover->eero Labs) try legacy mode (if you have wifi 6 eero, find that switch in settings->troubleshooting->my device can't connect->my device can't detect wifi 6).
Did you make sure to update the software on the phone?
If none of that does it I'd give Apple a holler.