Eero drop out connection issues
I need help.
I have a two story 1800 square foot house. I have one eero in the garage that is delivering internet to the whole house. I have century link internet just as the ISP provider.
Here is what happens.
Randomly during the day my internet connection will fail at home. But I know for a fact its the Eero that is failing. For example it just happened and I logged into my router and tested the connection and there was no issues. I pulled up the Eero app and there was the error message about there being no internet connection.
This seems to happen everyday to my family and us and I have no idea whats up?
I'm willing to share any data to get this fixed because this is annoying.
Hi gjaramillo39 —
Thanks for reaching out and sorry to hear about the issue you're running into. For this particular issue we'll need to be able to take a closer look at at your network to figure out what's going on. At your earliest convenience, please give us a call at 1-877-659-2347 or email us at email@example.com so our technical support team can help.
Joey, eero Customer support