Feature Request: Bandwidth Monitor
With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack.
So 15 minutes with the protocol and this seems rather interesting:
This call "api-user.e2ro.com/2.2/networks/[NETWORK_ID]?" for some reason returns the Lat/Long of where the device is. The fact that Eeero needs that is odd. But this call "api-user.e2ro.com/2.2/networks/[NETWORK_ID]/guestnetwork?" (for instance) returns the network name and the password. So I guess someone who is able to access your eero account on the internet can easily get your network password and location of your device. I guess the saving grace is the geoIP is not overly accurate. If I find my home address returned in the data that would be a different story.
If it turns out the auth mechanism is easily hacked it seems like a fairly major security issue to me.
Anyway, security is not my focus at the moment but thought it was interesting (scary)...
Another Comcast user that is randomly now approaching 1TB cap... if they are going to push this as an issue, it will switch from being a nice-to-have to a must-have. I'd rather not have to move on from Eero, but unless someone there is going to pay for unlimited data ($600/year) then I'll have to. Disappointing really that this has sat open for a year now.
Sorry guys, I love the product.
As seen that I have three network locations and have spent well over 2000 on the system.
But the lack of this one feature has killed eero for me.
I’ve switched to Google WiFi.
If you ever implement this feature I’ll be more than happy to give it another shot. But with data caps and my isp charging me and additional 40-60 dollars per month I just can’t justify not being able to see my usage. In real-time or otherwise
Another Comcast customer with a 1TB data cap that’s going to have to go to a different router due lack of traffic monitoring. I’d really rather not switch, but you haven’t left me with a choice...I see posts above that say that you were working on this a year ago. Sorry that you’ve not been able to get it done.
I'm in the same boat. Eero is one of the greatest purchases I've ever made. I have recommended it to a ridiculous number of people, and it was the only mesh system that I had success with covering my entire awkward house.
...But just hit my second grace month of overage with Comcast and will be charged next time. I have no idea how we've used so much data, so very frustrating this feature does not exist.
I've had to change the eero to AP (bridge) mode and am using LEDE firmware on my Netgear R7800 "main router" to be able to get "per-IP" client data usage. This has been very helpful, but I'd rather be able to use the eero as router rather than just an AP.
This is THE biggest pain point. This would make the plus fee worth it. Need to research how to make this work or replace it.
Went to go check my Eero pro settings just now because I KNEW there just HAD to be a bandwidth monitor in the Eero app. To my surprise and abject horror, there was not. This is a core feature that I would expect from such a solid product as the Eero system.
I'm lucky because I know how to set up another router to track this information -- The average customer shouldn't have to be a Network Engineer to figure this out...
The majority of Americans with broadband internet access have to deal with data/bandwidth caps. You are marketing to a home audience, and while I appreciate the "family-friendly" features, what I really need to know is which device is using the most data.
The lack of this information costs me money and having it would make Eero Plus Worth It.
There is a massive financial incentive to implement this.
This feature request has been open for over a year, I'm astonished it hasn't seen movement yet. However, I remain hopeful that Eero will address this in a thoughtful, yet expeditious manner, as usual.
Another Eero fanboy who is considering taking back my $500 Eero purchase to get NetGear's Orbi or Google Wifi for $100 less with this feature. Being a software Support Manager myself, I wonder how much money Eero is willing to lose to competition before changing this feature from Under Consideration to Under Development. Your customers have spoken.
Netgear stock firmware has only total traffic metering...same information you can get from your ISP. No per-IP/per-client data monitoring, which is what you need to really research data leaks. Don’t know about Google Wi-Fi, though. I use LEDE firmware on the Netgear R7800, and that has per-IP traffic monitoring, very useful to me. I can also use the eero as an AP while using the R7800, but I’d rather not have to do that. And I suspect a lot of eero customers don’t have another router that they can use to get per-IP data metering. This is a very desirable, even expected, feature.
Jeff C. Just used up my second month of overage protection from comcast and I am still not able to monitor data that passes through my Eero system. I have to say this is disappointing, but I can't stick with such a slow moving company. People don't just want this, they need it. Most of us are feeling lied to by our ISP and we can't do anything about it with the home networking solution that we invested in. Make it part of plus and reap the profits, I don't care, but do something.
Adding my vote. Kind of shocked to find out that this late in the game, this feature is still missing. Lack of PPPoE and data usage tracking are really killing this product for me. I have to use my eeros in bridge mode (because of lack of PPPoE) so I can't even see instantaneous device usage. I can see what devices are connected and that is basically it. I'm stuck with a crappy ISP-provided modem/router (for the PPPoE) that half the time is inaccessible for me to check things on that end.
Saying goodbye now to eero. Two main reasons. First I have the first gen, which is incompatible with Disney Circle (tracking, controlling kids' network connection). Secondly, this lack of data monitoring is a deal breaker. Researched and found this the Netgear Orbi will be able to handle this, and it includes Disney Circle.https://www.youtube.com/watch?v=qg1LDlwh2Tc
With the data caps by Comcast being enforced now at high cost in a monopolist market this feature is now critical to validate their data usuage numbers. For me it’s the biggest feature you could ad ASAP
Yeah, I keep ragging on Comcast about that data cap...but haven't managed to talk them into getting rid of it yet :-). One thing, if AT&T Gb. fiber is available to you, and you can afford it, no data cap there. I tried to get AT&T to install Gb. fiber at my place, and they missed 3 out of 4 appointments over a couple of month period, so I finally gave up on them. Now I'm on a Comcast promotion with an ETF, so I'm not anxious to switch over...Used LEDE firmware on a Netgear R7800 (eero in AP mode) to get the information to plug all my data leaks. And since have gone back to eero in full router mode, and watch my data usage on the Comcast web site. Have to watch those Roku's, they don't stop streaming when you hit the red power button, and no setting to make them work that way at this point...had to get those "intelligent" power strips that turn off the Roku when the TV is turned off. That does work, but you have to wait for the Roku to power up each time you turn on your TV. Better than infinite streaming when you have a data cap, though.
It certainly would be great to have per-client data usage monitoring built into the eero. Of course, I'd like to have a minimal web admin interface, as well, but futures are futures :-).
Hi - any chance SNMP support is planned for a future release? If not, what's the best way to advocate for it?
Just going to chime in here that I went over my Comcast bandwidth cap this month (again) and don't really know why. Wish Eero had this feature!
This is something that is important to me and would love to see which devices are using the bandwidth. Out of nowhere, my bandwidth usage has gone up with no changes to the number of devices, etc.
- Status Implemented
- 3 wk agoLast active