275

Feature Request: Bandwidth Monitor

With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack. 

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  • CMON EERO....2 years to do this and google already has this and so many people SCREAMING being cheated by our ISP?

     

    CMON

    Like
  • This has become so critical that I'm actually looking at alternatives to eero even though it's performed flawlessly. My hope is the Amazon purchase might supply the funds and the urgency to get this done ASAP. 

    Like
      • txgunlover
      • txgunlover
      • 10 mths ago
      • Reported - view

      Mgreer316 Based on the complexity described by the lead dev, I'd rather them do it correctly while maintaining stability.

      Like
      • Mgreer316
      • Mgreer316
      • 10 mths ago
      • 1
      • Reported - view

      txgunlover I use to be a software developer many moons ago. So I can appreciate the complexities of development. However, it's been over 2 years. In that time they've released a plethora of other things that are nice, but are NOWHERE near as important as this. This should be now, and should've been months ago priority #1. There is nothing more important than this. People need to know where their data leaks are so they can avoid being hit with extra charges and fees. Other suppliers are doing it and price wise, eero is at the upper end of the spectrum. This is not an unrealistic expectation. It's now become a very basic need as we're flying blind without it.

      Like 1
    • It's a feature that's been available for decades, so all they have to do is find a way to implement it within their environment.

      Like
      • txgunlover
      • txgunlover
      • 10 mths ago
      • Reported - view

      Mgreer316 Software development for over 20 years here... you'd be surprised how inaccurate most of these "other supplies" monitors are... I recommend discussing with the eero developer who has addressed why it's difficult in depth on Reddit.

      Like
    • Mgreer316 I am in need of this feature as much as most of the posters on this thread but my research has show this feature not to be as 'stock' as I expected. The only hardware vendors that have such a feature stock are Asus and Google Wifi. Even Ubuquiti and Mikrotik do not. Plume lets you monitor network usage for wireless devices but not wired. They are working on including the wired network usage in their product as well. All this makes me believe that though this sounds like a straightforward feature to add, it really is not.

      I feel the pain of not having this feature in Eero either but we have to believe that Eero is doing the best it can to include such functionality in the near future. For me, the race is on between Plume and Eero. Whichever of these two gets this done is who I stick with. If Plume is the first one to implement it, I will look at switching over to them at that time. Till then, I am hoping Eero beats them to the punch.

      Like
      • Mgreer316
      • Mgreer316
      • 10 mths ago
      • Reported - view

      txgunlover I made a typo. It should've read "other suppliers". That said, is the task impossible? No, it is not. Complex? I have no doubt. Difficult? Probably. But those things are irrelevant. You have a business because you are solving another's problem(s). The complex difficulties of solving those problems is irrelevant to the customer. If I'm going to part ways with my money. all I want to know is are you solving my problem? If you do, you get rewarded. If you can't but somebody else can, they get rewarded. Complexities and difficulties are what make business viable! Else, who would need to buy what you're selling?

      The eero system has been magnificent for me. It's been reliable, stable, and fast. But there is a growing problem with the enforcement of data caps. In my case, I'm probably going to stay with eero for the reasons I mentioned, but use one of my retired Asus routers to get traffic monitoring and operate the eero mesh in bridge mode. This is obviously a workaround and I will not have access to some of eero's features, but it's worth it to me to gain traffic monitoring. Then hopefully one day I'll wake up and discover a new update has been pushed and I can monitor traffic! 

      Like
      • Mgreer316
      • Mgreer316
      • 10 mths ago
      • Reported - view

      fistfullofbeer It doesn't surprise me that only a few vendors support it now as it's not something that concerned most of us until the last 18-24 months or so. We all have lived with data caps on our phones, but who would've thought we'd have enforced data caps on our bottomless broadband access? Once streaming became more mainstream and the ISPs started to charge extra fees, then the importance of such a feature skyrocketed.Today this should be standard fare for any new router products hitting the market. There's simply no excuse to not have it.

      Like
  • Adding support to implement this feature.

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  • Over 2 years and we still don't have this feature? For the first time I'm having to seriously pay attention to this because of Comcast's 1TB cap.  I can't continue to recommend the eero system when customers can't see what each device uses in data throughout the month. 

    Like 3
  • Just got the EERO Pro system and surprised this feature isn’t there.  Time to program programmers! Let’s get this feature added

    Like 3
      • txgunlover
      • txgunlover
      • 7 mths ago
      • Reported - view

      DealMasterMike They've commented multiple times that it is a very difficult feature to implement accurately, thus why most offerings from other vendors are inaccurate.  They are working on it according to their comments, but that it is very difficult to do so.

      Like
  • Agreed we need this feature.  I don’t need perfection to counter Comcast but do need directionally correct data so I can find data hogs and remove them!

    Like 2
      • Moses
      • Moses
      • 5 mths ago
      • 1
      • Reported - view

      andrewf00  Very well put.  Perfection not needed, but something is.

      Like 1
      • russw
      • russw
      • 5 days ago
      • Reported - view

      andrewf00 Totally agree, just need to figure out what is using a lot of data so I can address it.

      Like
  • I see this is over 1 year old.  What is the status?  I agree with the need for bandwidth tracking - my ISP has a 1TB limit and I get notifications after I exceed 1TB at $10 per 50GB.  I need to track usage, device usage (so I can see what device is taking up bandwidth), and URL history per device would be ideal.  

    Like 2
  • Jeff C.  Reading through this very old thread, I would like to put in my request for historical data usage by device as well.  Many of us in rural areas get our service from satellite or wireless providers that have data caps.  It isn't just enough to know the total usage that we have (which needs to be calculated on a billing cycle and not on a calendar month), but we also need to know which device(s) on the network are consuming the data.  Is it my phone, laptop, security camera, kid's tv streaming, etc?  The interface shows me the current / real time usage already.  How hard would it be to collect that usage data and let us report on it?  Thanks.

    Like 2
      • Jason
      • Jason.2
      • 5 mths ago
      • Reported - view

      carter I agree, we have Xfinity and we keep hitting even that data cap. I'd really like to see this feature - not sure why this forum is so old yet there's still no feature for it

      Like
      • carter
      • carter
      • 5 mths ago
      • 1
      • Reported - view

      Jason As much as I hate to say it, it seems that Google Wifi has improved and is getting similar reviews to Eero at 1/2 the price and no annual subscription.  It has this feature and has had it for some time now.  I'm considering giving it a try.

      Like 1
      • Jason
      • Jason.2
      • 5 mths ago
      • Reported - view

      carter yeah I wanted Google WiFi when we were getting our house but the best buy dude convinced my mom that eero was better :/

      Like
      • rey_1178
      • rey_1178
      • 5 mths ago
      • Reported - view

      Jason eero is better. I came from Google wifi which at first was good until I had to reboot almost on a daily basis. 

      Yes eero is missing this very important feature but I'm not going back to Google wifi. 

      Like
  • Xfinity has a device that can track this type of information says the sales person - I can't find any info whether it is true or not.

    Like
      • Jason
      • Jason.2
      • 5 mths ago
      • Reported - view

      olsonware not sure if that's true - at least I've not seen the feature anywhere

      Like
      • olsonware
      • olsonware
      • 5 mths ago
      • Reported - view

      Jason I found it online - I don't think it is precise enough to add value for me.  Search for Xfinity Gateway  -- good in concept though

      Like
      • olsonware
      • olsonware
      • 3 wk ago
      • Reported - view

      Jason I did a ton of research.  Ended up getting Plume.  Found the devices that are taking up bandwidth.  In addition, the mesh network part went from about 60-80 mbps to over 200 mbps throughout the house.  

      Like
  • I am having the same "excessive" data usage with Xfinity/Comcast and really need to know which device(s) is causing this excessive use.   The only device that XFinity knows about is my eero, since that is the only device connected to the cable modem and the WIFI service on that modem is also disabled.  Is there any update on when this functionality will be available?

    Like 1
  • I have monthly data caps using AT&T Wireless Home Internet. I'm scrambling how to diagnose which of the 20-odd devices on my network is chewing up the data, and I'm extremely disappointed that Eero doesn't help.  I may have to switch to another product.

    Like 1
  • I've had eero pros for a couple years and they perform great. However, now that I have Xfinity internet I too need per device bandwidth usage and can't wait for eero to add this feature. I am thinking of changing to Plume superpods for this functionality. Xfinity sells a white-label version of Plume's pods. Has anyone moved from eero to Plume? If so, how has the change worked out? Here is a nice article about Plume. https://arstechnica.com/features/2018/06/exclusive-plumes-new-superpod-hardware-is-here-and-its-fast/

    Like 1
      • olsonware
      • olsonware
      • 3 wk ago
      • Reported - view

      RT I did!  Get service.  They have responded to my pre-sales questions, post-sale on what my experience is.   I found the 2 devices that are taking up bandwidth (AppleTV is the biggest one).  In addition, I went from 60-80 mbps mesh network to over 200 mbps throughout the house.  Very happy with the switch and they are responsive!  

      Like
  • I just purchased and installed this product. Love the product thus far except that it is missing a very important feature in historical bandwidth monitoring. Width bandwidth caps, knowing who/what device is using the bandwidth is vitally important. 

    I have read the thread and realize this topic is 2 years old but I hope they get this feature added soon. Without having this visibility, I may have to move to another product if I consistently go over my cap.

    Like 1
  • I hate to say it, but this missing element was so big that it forced me to move to another platform.  I have had the eero Pro setup for 1 1/2 years and, while it works great, I had to have this level of detail to control my overall consumption.  So, I decided to give Google Wifi a try.  I've been on this platform for 3 weeks now and I notice NO DIFFERENCE in the stability of the network in my house as compared to the eero Pro setup.  The historical bandwidth reports provided by the Google Wifi platform allowed me to identify my big consumers in just a few days.  The cost was 1/2 the cost of the Pro setup and doesn't have an annual fee.  For now, I think I'll stay with the new platform.  

    Like 1
  • I have voted for this and also posting a request for this feature. We already have the real time monitoring is it a high level of effort to implement it historically? 

    Like
  • I had to move to Google Wifi.  I was getting killed by data overages from AT&T and needed to identify which of the 20-odd devices on my family network were the hogs.

    Like 2
  • This suggestion seems to have overwhelming customer support, yet lack of interest in development.

    For what little it's worth, allow me to express my +1 on it.

    Like 1
  • Moved to Google Wifi a month ago.  No issues at all with the switch over.  Identified my culprit in a matter of a day.  Eero should really pay attention to what their customers need and have been requesting for over 2 years or more people will make the move and they will lose the $100 per year pro fee.

    Like 1
  • To make matters worse for eero, the newly updated app for iOS no longer even shows current usage per device in list view, nor sorts and displays top devices by current usage.  You can see a device's current usage by tapping into details, but this is pretty useless when you have lots of devices and you are trying to see which device is hogging bandwidth RIGHT NOW.  The old iOS app gave you this info right on the home screen -- this is a frustrating regression.

    Like 1
      • djsteve
      • djsteve
      • 2 mths ago
      • Reported - view

      Moses Agreed. I just now read through this thread of OVER TWO YEARS after noticing the regression. Hard to believe that useful bandwidth features have been discussed for so long and the most recent action was to remove much of the minimal functionality that was in place. Disappointing. 

      Like
  • I switched to this and gave my parents my old Google WiFi.  This missing feature may cause me to switch the two. Please add this feature

    Like
  • Hi...new Eero owner. Replaced Netgear router, hanging off CM1000 gig cable modem. No data cap ISP plan, so that's not the biggest issue...I just want to see more.

     

    I'm have a SOHO, and have 35+ IP talkers on my networks, switched and wireless. I used the ProSafe stuff because I could monitor a lot with SNMP. I also have packet capture and flow available, but for the quick look at your 'world', SNMP is fast and cheap.

     

    I knew Eero didn't have much beyond the app, but this is mystifying for someone who sells "PRO" gear. If it's professional grade, write a MIB. I can import it or build a custom collector around it.

     

    Eero folks - I work for a tech firm and do things like SD-WAN. Most of my brothers and sisters are 'home office' with labs. Having visibility is crucial. SNMP is low complexity to do v2...v3 not a ton more. I'd be happy with v2 as a first iteration.

     

    Thanks!

    Like
      • Mgreer316
      • Mgreer316
      • 2 mths ago
      • Reported - view

      BeanDip I don't understand why your post is in this thread? This is a feature request that should be in its own thread. This thread is about a serious issue that their target market needs implemented. A feature that other competitive solutions offer. 

      Like
  • I think that you've mistaken the marketing term "Pro" for professional grade :-). The eero is a consumer-grade mesh wireless system, not an Enterprise mesh system. You're not going to get professional/Enterprise grade features on a consumer product that's designed for ease of installation and administration.

    Like 1
      • BeanDip
      • BeanDip
      • 2 mths ago
      • Reported - view

      MrDoh Yes but...there should a 'prosumer' class. The Netgear ecosystem isn't bad, with some of the ProSafe models.The Eero should at least consider making it more manageable.

      Like
  • Given Xfinity's policy on bandwidth, this feature is no longer a "wish I had it" it is a "must have". 

    I had high hopes for Eero but it's time to say goodbye.... I can't wait another 2 years for this feature which is essential for any home user.  

    Like 1
  • I really hope this gets added.  Comcast cap is an issue for me and something changed in the last few days and I can't see what is consuming all the data.

    Like 1
  • Is this feature going to happen or what?  I have a 1 TB monthly limit with Cox and I really need to track bandwidth, both real-time and historical.  When I first got my Eero a year or so ago it at least had real-time bandwidth utilization per device listed in the app when you looked at the connected clients list.  Now, with the new app update (a month or two ago I think) you no longer can get the real-time bandwidth usage at a glance, but instead you have to dig down and click on each connected device to view it's real-time bandwidth utilization.  Having to click on each device in the connected clients list to view the real-time bandwidth utilization is a step backwards in my opinion.  It was much more intuitive to have the real-time bandwidth utilization listed in the connected clients section so you could easily view real-time consumption across all devices in one glance. While I understand it was probably an attempt to make a clean interface for non-technical users so they could just look at their connected clients, why not move this data to a separate section in the app for those who want to see it? Having to click on each connected device (50+ in my case) to view the real-time usage for each is not very helpful.  Even more important than this though, is the ability to log historical bandwidth usage on a day/week/month basis.  

    EDIT: Here is an example of the change in the app I am referring to: https://support.eero.com/hc/en-us/articles/115000696666-How-do-I-see-how-much-bandwidth-my-devices-are-using-

    iOS Users:

    • Open the eero app
    •  Tap the Device Category, the Device is located under (Computer, Personal, Entertainment, Home and Other)
    • Tap the Device
    • The Device Bandwidth usage is listed under Activity
    • If the Device is Idle it will show the Last Active time

    Android Users:

    • Open the eero app
    • Tap the connected devices button. You can also view device usage by tapping the devices on your home screen.

    I guess the Android app still lists real-time bandwidth the same as the iOS app used to.  I wish the iOS app wasn't updated.  The old app was functionally better.  Sure the new app is more pretty, but I would prefer function over beauty. 

     

    Like
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