437

Feature Request: Bandwidth Monitor

With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack. 

407 replies

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    • Referenceman
    • 3 yrs ago
    • Reported - view

    Google WiFi has this feature. See https://www.howtogeek.com/297012/how-to-view-your-networks-data-usage-on-google-wi-fi/. People in my community are talking about switching to Google WiFi because they don't know which devices are using all the data and they're about to get cut off due to Comcast's 1TB per month limit, which have been waived during the last few months because of the pandemic, but that's about to expire.

      • arm000
      • 3 yrs ago
      • Reported - view

      Referenceman I also switched to google WiFi. This missing feature along with the complete lack of response from support or the developers for three years makes me confident I made the right choice 

    • Kevin.1
    • 3 yrs ago
    • Reported - view

    This is a basic requirement for any router.  Blew past 500GB cap in a couple of weeks.  With a device usage/bandwidth monitor that shows device usage over time I'd be able to fix this.  I see this feature request has been under consideration for 3 years!  Sounds like user satisfaction doesn't mean much to eero. Time to switch to a faster moving competitor like google nest wifi. 

    • ivanxiao
    • 3 yrs ago
    • Reported - view

    Same as everyone else. I was in love with my eero+ until I realized I am hitting my ISP's limit due to WFH. Please listen to your users and add this feature asap. Can't believe it's been 3 years and not a single basic solution is given here.

    • TedWilkins
    • 3 yrs ago
    • Reported - view

    Any updates?   Need to know the offending devices that are gobbling up my data each month.   Cox will start charging me $10 for ever extra 50GB!

    • YetAnotherUserName
    • 3 yrs ago
    • Reported - view

    Just had this message from eero support "...eero is specifically designed to not keep track of what your devices do on the internet. As such we do not keep records of how much bandwidth your devices use like other wireless routers do..." - so if there is work being done on this feature then sounds like the rest of the company doesn't know about it, as they're saying it'll never be possible to do.

      • Moses
      • 3 yrs ago
      • Reported - view

      YetAnotherUserName Disappointing. Sounds like a convenient cop out to what they have said in the past. They track sites they block for us and send us weekly reports. Surely they could let users opt in to getting reports on data used, that is so much less sensitive.

    • moores
    • 3 yrs ago
    • Reported - view

    Please add the per device bandwidth metering, and fix the existing regressions.  As an engineer who will continue to work remote in this pandemic while being billed by the GB, I need usage meters per device.

    • digitalDuquette
    • 3 yrs ago
    • Reported - view

    I'd really like to see this feature as well.  I can see realtime use, but not total.  Please add this feature. 

    • BeanDip
    • 3 yrs ago
    • Reported - view

    So I finally did a workaround, using $$$ worth of hardware and software that I have in my home lab for work.

    Yay.

    I mean it works fine for me but the average consumer won’t have anything like my setup.

     

    This is not that hard...truly. I love my Eeros but this is kindergarten level complexity.

      • sathsy
      • 3 yrs ago
      • Reported - view

      BeanDip curious, what kinda setup do you have?

      • BeanDip
      • 3 yrs ago
      • Reported - view

      sathsy I have software my company sells, including real time packet capture, so I grouped my Eeros and mirror my main 16-port switch ports. 

      That 'catches' the traffic, and I can see by IP, by app, by port/protocol, etc. and run reports against it.

      This would cost the consumer over $10K, so that's why I said 'not for the average consumer' - I get toys for free because of the job!

      I also create SNMP device drivers on occasion, so Eero COULD do this in 2-3 days at most.

      • Nkrueger38
      • 3 yrs ago
      • Reported - view

      BeanDip 

      I work in network infrastructure. I can get my hands on a lot of Cisco3750 24/48p switches. Maybe even 3850s as we transition to the 9300s. Could you hit me up with your setup/config?
      Id love to get this type of information that eero doesn’t provide. 
      I’m sure I could figure it out, but I’d love to get a working config to work off of!

    • jimdenver
    • 3 yrs ago
    • Reported - view

    Me too... This is why I signed up to this community so I could reply to this thread. I am at 75% usage on Comcast and the month is just half over. I need to see where my data is flying out from.👍

    • sathsy
    • 3 yrs ago
    • Reported - view

    2 years later and still not a feature! Common guys.

    • jeffgarretson
    • 3 yrs ago
    • Reported - view

    Just signed up to say that I, too, am sorely missing this feature, especially now that everyone is working/schooling from home. I'm just far enough outside of town that my only viable Internet option is DSL (cue sad violins), and when my very slow connection chokes and my Teams call goes to crap, I need to know what's competing for bandwidth, right now. So frustrating that it's not an option!

    The eero app used to show current usage on the device list, without having to hunt through devices individually, and while that's not even close to what a bandwidth monitoring feature could and should be, it was far better than the current situation.

    I can't imagine eero management or their new(-ish) corporate overlords are happy to see their own customers openly discussing the merits of their competitors, on their own forums, on a thread that's still open after 3+ years because they can't or won't at least re-introduce a feature that they already used to have. It's just crazy!

    If I wasn't already $1000 into eero (six of the originals), I'd probably switch. I certainly won't spend another penny on them, nor recommend them to anyone else, until this is addressed.

    • Merf
    • 3 yrs ago
    • Reported - view

    Was interested in eero as my new system for WiFi 6.. so I came by the community to check out the features and do some research. Wow no traffic meter ? , really?.  These days with the caps, it’s an essential feature.  Very disappointed to find out eero lacks it.. Also to see the requests where made years ago and it’s only a consideration? Dev team needs to take a harder look at the times.. as people better utilize increased speeds with WiFi 6, the feature will be an even bigger necessity.. wow   Orbi has it, just saying  

      • Mgreer316
      • 3 yrs ago
      • Reported - view

      Merf FYI, eero doesn't currently have a Wi-Fi 6 solution. 

      • komocode
      • 3 yrs ago
      • Reported - view

      Mgreer316 they do actually.

      • MrDoh
      • 3 yrs ago
      • Reported - view

      komocode They will, as of Nov. 2 according to Amazon.

      • komocode
      • 3 yrs ago
      • Reported - view

      MrDoh Yes. That’s the one Merf  is looking into

      • Merf
      • 3 yrs ago
      • Reported - view

      Yes I am referring to the upcoming model release on Nov 2nd. 

      • Mgreer316
      • 3 yrs ago
      • Reported - view

      komocode Actually, they don't "currently" have one available. However, I wasn't aware of their recent announcement. I "just" upgraded to the Asus XT8 wi-fi 6 mesh. It has all the reporting I want, but the detailed traffic reports can only be seen from a desktop web browser. Hmm.... This sounds intriguing as my eero pro system has been ROCK SOLID stable for over 2 years. Incredible stability actually. But the reporting thing bugged me and their lack of a Wi-Fi 6 system bugged me. But now that the hardware will be addressed, I'm wondering if a hardware upgrade was necessary to enable traffic monitoring? I only have a few days left that I can return the XT8. What to do, what to do?

      • Merf
      • 3 yrs ago
      • Reported - view

      I have until October 21st to return my Orbi ax6000.  Trying to do as much research as possible but info is limited so far.  Can’t find an actual spec sheet.. the individual traffic reporting is cool, but an actual monthly total monitoring would be the icing on the cake.  Who wants to sit with a calculator and add up 50 devices worth of traffic.  I have the ability now with the Orbi and it’s hard to turn away from after having it   

      • arm000
      • 3 yrs ago
      • Reported - view

      Merf It's not just the missing feature that's so troubling.  It's the fact that they've acknowledged on this forum that this an important customer request over two years ago, but still have made no progress towards addressing it, and no longer even update the forums on status.  It really shows a lack of care on their part towards their customers/community.  I'd love to be able to recommend eero, but my advise to anyone who asks is to stay away and look at other solutions.

      • Mgreer316
      • 3 yrs ago
      • Reported - view

      arm000 Actually, it's over 3 years and maybe near 4. However, I'm kinda giving them a pass because I know prior to the Amazon sale, it was speculated they were in financial trouble. That and maybe there were hardware limitations that prevented traffic monitoring that they didn't want to publicly admit. I don't know I'm just guessing. But with this rehearse there is no excuse. I think I'm gonna return my Asus, buy the eero and see because the stability of the eero is HUGE for me. If they haven't addressed I'll re-purchase the Asus. 

Content aside

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