419

Feature Request: Bandwidth Monitor

With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack. 

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  • I see I'm answer my own question. FINALLY! I just upgraded my firmware and viola! Houston, we have a launch! It's there! Per device data consumption! (though it costs $3/month to get access). Now I'll order the Pro 6 and see what kind of speed/coverage improvements I realize. This thread can finally be closed. 

    Like
      • ANeeroFull
      • ANeeroFull
      • 6 mths ago
      • Reported - view

      Mgreer316 they've provided per device for a while now, although it's a little cumbersome.  What I need and I think a lot of the other folks here is total bandwidth across all devices.  If they could just add them up, that would go a long way for a lot of us.  So this is definitely shouldn't be closed yet.

      Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      ANeeroFull No, they haven't. This is new and exactly what we've been waiting for. This appears to be a part of version 6 level firmware that's just been released to coincide with the Pro 6 release I'm assuming. 

      Like
      • ANeeroFull
      • ANeeroFull
      • 6 mths ago
      • Reported - view

      Mgreer316 That does look exactly like what we all need, but I just updated my app and eeros and still not there.  Maybe they've only updated the Android app (I'm on iPhone)?

      I do pay for Secure+ btw, so that can't be the reason it's missing.  Kinda disappointing that if it's now available, at least on android, they wouldn't mention it here or anywhere else, including the release notes.

      Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      ANeeroFull Yes, I'm on Android. They flagged/announced the new capability in the app. But nowhere else as far as I can tell and I've been looking for any new information after the rehearse of the Pro 6.

      Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      ANeeroFull When you updated you're app did your system reset? Mine did so I'm wondering if the firmware was also updated? 

      Like
      • ANeeroFull
      • ANeeroFull
      • 6 mths ago
      • Reported - view

      Mgreer316 Mine did.  Both my phone app and eero status both say they were updated.  I'm curious, did your release notes mention this as one of the new features?

      This is all mine (both app and fw) says:

      • Support for eero 6 and eero Pro 6
      • Smart Home Hub: eero 6 systems connect your Zigbee smart home devices to Alexa
      • Frustration-Free Setup: Link your Amazon account to seamlessly connect supported devices to your eero networks
      • System stability and security improvements

      and then apparently there was a 6.0.1 firmware release on 11/1 that simply says:

      • System stability improvements
      Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      ANeeroFull My update notes say the same thing as yours. There's no mention of it in the notes. However, there is on my Home page. See the attachment. 

      Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      ANeeroFull Also, the other odd thing is I have full data for all my devices for all of October. So they've been collecting the data before we could access it. 

      Like
      • ANeeroFull
      • ANeeroFull
      • 6 mths ago
      • Reported - view

      Mgreer316 Oh well, thanks for catching this and correcting me.  Hopefully, iPhone will get it soon too.  Still amazing they haven't bothered to update this thread at all.

      Like
      • thaddeusq
      • thaddeusq
      • 6 mths ago
      • Reported - view

      Mgreer316 I don't pay for secure+ and I see the new bandwidth usage in my Android app. 

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      thaddeusq I responded to your other post. But try to look at different slices of your data (day view, month view, etc). Before I subscribed I saw the current week's data. However, when I tried to view other slices, it would let me. 

      Like
      • thaddeusq
      • thaddeusq
      • 5 mths ago
      • Reported - view

      Mgreer316 Responded to the other, but just so it's here as well. You are correct. I had forgotten that I subscribe to Secure but not Secure+. That means you are correct in that it is $3/month. Thanks for setting me straight!

      Like
  • Wait...they finally deliver this feature and it costs money?!

    Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      wiper yep. $2.99/month.

      Like
      • thaddeusq
      • thaddeusq
      • 6 mths ago
      • Reported - view

      wiper They don't charge for it. I don't pay for secure+ and I see the bandwidth usage in my Android app.

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      thaddeusq Before I subscribed, I saw this week's view of my data. However, when I tried to look at a day view or a month view or anything other than the default week, it wouldn't let me. It essentially said I had to subscribe. 

      Like
      • thaddeusq
      • thaddeusq
      • 5 mths ago
      • Reported - view

      Mgreer316 You're right. I subscribe to Secure, but not Secure+. I had forgotten about subscribing to Secure. You are correct, that makes it $3/month. 

      Like
  • Questions:

    1) Is this only for the new eeros? and if so can I just add one of those to my network and get this or do I have to replace all my eeros (I have a large network with 7 eeros).

    2) is this part of eero Secure+ or an additional subscription?

    Like
      • ANeeroFull
      • ANeeroFull
      • 6 mths ago
      • Reported - view

      Moses their website says Activity Center is part of Secure/Secure+

      Like
      • Moses
      • Moses
      • 6 mths ago
      • Reported - view

      ANeeroFull I see that now: https://support.eero.com/hc/en-us/articles/360049161231-Understanding-Your-Network-Data-Usage

      No mention if it comes to all eero devices or just the new ones. The link above doesn't indicate hardware requirements so I am hopeful.

      Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      Moses Im on the Pro 2 system, not the new Pro 6. I get all the stats I was looking for. It's $3/minth but I'm a happy camper. It seems to be very well executed. 

      Like
      • Moses
      • Moses
      • 6 mths ago
      • Reported - view

      Mgreer316 Sounds great. Looks exactly what I need. I have 7 eero Pro's already. I am not home but have initiated the update remotely to see if they get it. Do you have the Android or iPhone app? Users above that are seeing it have Android, I am on iPhone.

      Like
      • Mgreer316
      • Mgreer316
      • 6 mths ago
      • Reported - view

      Moses I'm on Android. 

      Like
      • Moses
      • Moses
      • 6 mths ago
      • Reported - view

      Mgreer316 OK. Well, I assume it is coming to iPhone soon then. Looks great and I am hopeful.

      Like
  • WHAT? You made this a subscription based feature? ARE YOU KIDDING ME?

    Eero, that's it. I'm dump all of my devices. This pissed me off so much. I'm out.

    Like
  • Very odd that Eero is moderating comments now...if you type something bad, it immediately gets flagged.

    I'm not happy a desperately needed feature is now a subscription based feature. Guess I'm going back to Google Wifi.

    Like
  • Any ETA on IOS ?

    Like 1
      • Moses
      • Moses
      • 5 mths ago
      • 1
      • Reported - view

      Merf Just saw this from eero on reddit. iOS on track for next week. 🙂

      Like 1
      • BeanDip
      • BeanDip
      • 5 mths ago
      • Reported - view

      Moses YAY!

      I have a ton of network tools in my home office for the job, so I've always known what my Eeros are doing from a traffic standpoint.

      What I didn't have was SNMP support for the Eeros themselves. Again, not a deal breaker since I can see more than the average bear.

      Overall...this is the best consumer grade router hardware I've owned...and I've owned a LOT. 

      Like
      • Merf
      • Merf
      • 5 mths ago
      • Reported - view

      Moses yea that was me.. lol

      Like
  • Will this be available for the iPhone app?  ETA?

    Like
  • Regarding iOS, I'm thinking their user base of iOS devices is probably their biggest base. Therefore, rolling out to a smaller Android base gives them the opportunity to troubleshoot any issues before the bigger base gets it. That's just me guessing. 

    Like
  • I know it's irritating to have to pay for this capability, but on the plus side it's only $30/year ($2.50/month) if purchased annually. Additionally, the execution is thorough. It took them long enough but I must say they did their homework. It's not a half baked retrofitted implementation. Now if we could only get a web interface. 

    Like
  • I find it very irritating that reddit has more details and specifics than here in eero's own community. Anyway, here's the deal on how they've implemented access to this feature. 

    "To clarify for those that don't have it yet - this is a freemium feature.

    You can view live data and weekly metrics free.

    If you want daily or monthly reports, you have to pay for Eero Secure." 

    Eero Secure is $30/year ($2.50/month) if paid in full or $3/month ($36/year) if paid monthly. 

    I could be wrong, but if you want to inspect usage on the device level to find out which devices are hogging data, then I believe you must subscribe. 

    Like
      • the_mace
      • the_mace
      • 5 mths ago
      • Reported - view

      Mgreer316 Mgreer316 Are there screen shots anywhere?

      Like
    • I saw some Android app screen shots earlier in this thread.

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      the_mace Yes, I posted some above.

      Like
      • the_mace
      • the_mace
      • 5 mths ago
      • Reported - view

      Mgreer316 Thanks, sorry I missed that. I find this forum's scrolling/refresh a bit odd. The images are just what I'm looking for. Unfortunately I'm on iOS but it sounds like it's coming soon so that's great news!

      Like
      • eero_user
      • ivanxiao
      • 5 mths ago
      • Reported - view

      wow, Eero is selling me my own data. Is it even legal? Imagine you have to pay for Google and youtube for your search and watch history. Very creative way of making money.

      Like
      • larojas
      • larojas
      • 5 mths ago
      • 1
      • Reported - view

      eero_user I find it a bit disturbing as well, along with the whole concept of having to create an online account for something that should be local to my network.

      In practice, for this whole bandwidth monitor thread, I just wish they supported SNMP and people could choose what solution they want to use for metrics and monitoring.

      Like 1
  • OMG!! 

    This is now working!!!!  I can tell who is using the most data with which device!!!!!!!!!  

    Thank you!!!!!!  For this alone, eero 6 was worth the upgrade.  This is the biggest giant step in my smart home world since Nest thermostat.  Thank you!

    Even if I don't get the monthly data for free, it is very useful.

    Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      edhchoe You don't the eero 6! The version 6 level firmware added this to my 2nd gen Eero Pro, so I'm assuming all eeros have it. 

      Like
      • Nkrueger38
      • Nkrueger38
      • 5 mths ago
      • Reported - view

      Mgreer316 where are you seeing the stats now? I’m on v6.0.2 and I’m still not seeing individual network usage on the phone app.

      Like
      • Jlogsdon
      • Jlogsdon
      • 5 mths ago
      • Reported - view

      Nkrueger38 Do you use the android app??  I use iOS and still no detail device usage at least that I can see.

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      Nkrueger38 if you're on iOS it's suppose to be available some time this week according to a post in reddit. But to answer your question, the "Activity" network icon on the bottom is where the stats are. 

      Like
      • Kevinhain
      • Kevinhain
      • 5 mths ago
      • Reported - view

      Jlogsdon i am using iOS and this is working for me. The data is located under Activity. It’s called Data Usage. 

      Like
      • edhchoe
      • edhchoe
      • 5 mths ago
      • Reported - view

      Mgreer316 I meant I upgraded to eero 6 from another old system - Apple Time Capsule.

      Like
      • Nkrueger38
      • Nkrueger38
      • 5 mths ago
      • Reported - view

      Jlogsdon I do use iOS. I still have nothing, unless I need to purchase secure, I haven’t done that. 

      Like
      • Nkrueger38
      • Nkrueger38
      • 5 mths ago
      • Reported - view

      Mgreer316 Do I need Secure tho to see it? Or will it b free? I’m still not seeing it but some posts with iOS show it now.

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      Nkrueger38 Yes and no. You'll get the current week's aggregate and device usage free. However, if you want to drill down to daily use or monthly use and individual device hourly use you'll have to pony up the $3/month of $30/year Secure fee. 

      Like
      • Nkrueger38
      • Nkrueger38
      • 5 mths ago
      • Reported - view

      Mgreer316 thanks man, I hope I see it soon. I’m on the latest version but still nothing, and I’ve seen other iOS posts having it. Hopefully it’s a quick role out

      Like
      • Nkrueger38
      • Nkrueger38
      • 5 mths ago
      • Reported - view

      Mgreer316 I should also ask, is the daily and monthly worth it? I’m in IT so I feel like it is, but without seeing it, looking for feedback. 

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      Nkrueger38 Well, IMO the daily is for the stat nerds (of which I am one). But the monthly is important because that's the basis for which you might be charged overage by your ISP. 

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      Nkrueger38 I should also add that the ability to drill down on a specific device to see hourly data consumption will help you isolate where data leaks are. And if you have younger kids you can see if anybody is gaming or on social al media at 3AM when they should be asleep! 

      Like
      • Nkrueger38
      • Nkrueger38
      • 5 mths ago
      • Reported - view

      Mgreer316 thanks for the insight man! Stat nerd here too! Can you drill down deep enough to see actual data tho? Like 8gb https, 3mg dns, 2gb file share ect? Per device? 
      how deep is the drill down is where I’m going. its only $30 but I wanna make sure it’s worth it :-)

      Like
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      Nkrueger38 No, not that level of granularity. This is as fine as it gets. 

      Like
      • BeanDip
      • BeanDip
      • 5 mths ago
      • Reported - view

      Nkrueger38 

       

      I force closed the IOS app and opened a few hours ago...a pop-up message announced it and you can touch that or the new Data panel in Activity.

      Like
  • This is on iOS now. Example screenshot below. So much for the people saying it was impossible, can't do, etc. Nice job and very well done.

     

    Like 1
      • Jlogsdon
      • Jlogsdon
      • 5 mths ago
      • Reported - view

      the_mace so we use the iOS app, using 3 eero pros, iOS is at the 6.0.2 -11 version for each eero.  But I still don’t see any detail device usage. 

      Like
      • the_mace
      • the_mace
      • 5 mths ago
      • Reported - view

      Jlogsdon I didn't see it until today myself. Not sure what made it suddenly turn up. You do need an eero secure trial or paid subscription to get the data. I was on the trial still (5 days left) since my installation was recent. Maybe that's it?

      Like
      • Moses
      • Moses
      • 5 mths ago
      • Reported - view

      Jlogsdon Mine wasn't there this morning. Is now. No software updates in between. I suspect they are rolling it out on the server side.

      Like
      • edhchoe
      • edhchoe
      • 5 mths ago
      • Reported - view

      the_mace Why is Roku using all your data?!

      Like
      • Nkrueger38
      • Nkrueger38
      • 5 mths ago
      • Reported - view

      the_mace is that free or did you purchase Secure to see this now?

      Like
      • the_mace
      • the_mace
      • 5 mths ago
      • Reported - view

      Nkrueger38 I had the free trial for eero secure. After the stats came in I paid for the 1 year ($30). Next to the 8 Eeros I have the $30 didn’t make a dent. 

      Like
      • the_mace
      • the_mace
      • 5 mths ago
      • 1
      • Reported - view

      edhchoe spectrum app for TV.  Mother-in-law has one or more TVs going all day. 

      Like 1
      • Mgreer316
      • Mgreer316
      • 5 mths ago
      • Reported - view

      the_mace Wow! We hit 195GB last week and I thought that was high. But you're almost at 400! MIL is a data hog.  Start charging her! 🙂

      Like
      • 5tgcbds
      • 5tgcbds
      • 2 mths ago
      • Reported - view

      the_mace they don’t seem to have brought this to the eero U.K. app. Maybe it’s because I only have eero rather than eero pro? 

      Like
      • the_mace
      • the_mace
      • 2 mths ago
      • Reported - view

      5tgcbds not sure. I have a mix of eero and eero pro. 3 pro and 4 eero

      Like
  • It's there now for me too! Nicely done.

    Using iOS

    eeroOS 6.0.2 

    Older system with just eero Pro 2's. 

    Like 1
  • Oh my!!! well done. Finally. Love the visualizations!!!!

    Like
  • Got it on my iPhone but nothing on my ipad.  Huh ?

    Like
  • This reporting is great but it seems to report an inaccurately high amount of usage by my eero devices themselves. For instance, yesterday it says my 7 eero Devices used 1.5 GB down and 633 MB up for 73% of my usage! I also track daily internet usage with my ISP and I actually only used about 2 GB total, so this is completely off. There are hours when almost no internet usage is occuring according to my ISP that it says the eero Devices are using alot. The device usage reporting on my non-eero devices seems very accurate though, so that is good (and more important).

    Like
  • I’d just like a monthly data report on the activity page to be honest. The weekly is fine but it would be more helpful to see monthly usage. 

    Like
Vote419 Follow
  • Status Implemented
  • 419 Votes
  • 2 mths agoLast active
  • 406Replies
  • 14480Views
  • 204 Following

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