395

Feature Request: Bandwidth Monitor

With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack. 

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  • Google WiFi has this feature. See https://www.howtogeek.com/297012/how-to-view-your-networks-data-usage-on-google-wi-fi/. People in my community are talking about switching to Google WiFi because they don't know which devices are using all the data and they're about to get cut off due to Comcast's 1TB per month limit, which have been waived during the last few months because of the pandemic, but that's about to expire.

    Like
      • Matsayz
      • Matsayz
      • 2 mths ago
      • Reported - view

      Referenceman yeah I finally bought the Google Nest Wifi setup. Just the router and one satellite. It works perfect and I can see what’s housing bandwidth by Real-time, 1 day, 7 days, 30 days. 
       

      I’ll be selling my Orbi mesh wifi for whatever I can get on FB

      Like
      • arm000
      • arm000
      • 2 mths ago
      • Reported - view

      Referenceman I also switched to google WiFi. This missing feature along with the complete lack of response from support or the developers for three years makes me confident I made the right choice 

      Like
  • This is a basic requirement for any router.  Blew past 500GB cap in a couple of weeks.  With a device usage/bandwidth monitor that shows device usage over time I'd be able to fix this.  I see this feature request has been under consideration for 3 years!  Sounds like user satisfaction doesn't mean much to eero. Time to switch to a faster moving competitor like google nest wifi. 

    Like 1
  • Same as everyone else. I was in love with my eero+ until I realized I am hitting my ISP's limit due to WFH. Please listen to your users and add this feature asap. Can't believe it's been 3 years and not a single basic solution is given here.

    Like 1
  • Any updates?   Need to know the offending devices that are gobbling up my data each month.   Cox will start charging me $10 for ever extra 50GB!

    Like
  • Just had this message from eero support "...eero is specifically designed to not keep track of what your devices do on the internet. As such we do not keep records of how much bandwidth your devices use like other wireless routers do..." - so if there is work being done on this feature then sounds like the rest of the company doesn't know about it, as they're saying it'll never be possible to do.

    Like
      • Moses
      • Moses
      • 2 mths ago
      • Reported - view

      YetAnotherUserName Disappointing. Sounds like a convenient cop out to what they have said in the past. They track sites they block for us and send us weekly reports. Surely they could let users opt in to getting reports on data used, that is so much less sensitive.

      Like
  • Please add the per device bandwidth metering, and fix the existing regressions.  As an engineer who will continue to work remote in this pandemic while being billed by the GB, I need usage meters per device.

    Like
  • I'd really like to see this feature as well.  I can see realtime use, but not total.  Please add this feature. 

    Like
  • So I finally did a workaround, using $$$ worth of hardware and software that I have in my home lab for work.

    Yay.

    I mean it works fine for me but the average consumer won’t have anything like my setup.

     

    This is not that hard...truly. I love my Eeros but this is kindergarten level complexity.

    Like 1
      • sathsy
      • sathsy
      • 1 mth ago
      • Reported - view

      BeanDip curious, what kinda setup do you have?

      Like
      • BeanDip
      • BeanDip
      • 1 mth ago
      • Reported - view

      sathsy I have software my company sells, including real time packet capture, so I grouped my Eeros and mirror my main 16-port switch ports. 

      That 'catches' the traffic, and I can see by IP, by app, by port/protocol, etc. and run reports against it.

      This would cost the consumer over $10K, so that's why I said 'not for the average consumer' - I get toys for free because of the job!

      I also create SNMP device drivers on occasion, so Eero COULD do this in 2-3 days at most.

      Like
    • BeanDip 

      I work in network infrastructure. I can get my hands on a lot of Cisco3750 24/48p switches. Maybe even 3850s as we transition to the 9300s. Could you hit me up with your setup/config?
      Id love to get this type of information that eero doesn’t provide. 
      I’m sure I could figure it out, but I’d love to get a working config to work off of!

      Like
  • Me too... This is why I signed up to this community so I could reply to this thread. I am at 75% usage on Comcast and the month is just half over. I need to see where my data is flying out from.👍

    Like 1
  • 2 years later and still not a feature! Common guys.

    Like
  • Just signed up to say that I, too, am sorely missing this feature, especially now that everyone is working/schooling from home. I'm just far enough outside of town that my only viable Internet option is DSL (cue sad violins), and when my very slow connection chokes and my Teams call goes to crap, I need to know what's competing for bandwidth, right now. So frustrating that it's not an option!

    The eero app used to show current usage on the device list, without having to hunt through devices individually, and while that's not even close to what a bandwidth monitoring feature could and should be, it was far better than the current situation.

    I can't imagine eero management or their new(-ish) corporate overlords are happy to see their own customers openly discussing the merits of their competitors, on their own forums, on a thread that's still open after 3+ years because they can't or won't at least re-introduce a feature that they already used to have. It's just crazy!

    If I wasn't already $1000 into eero (six of the originals), I'd probably switch. I certainly won't spend another penny on them, nor recommend them to anyone else, until this is addressed.

    Like
  • Was interested in eero as my new system for WiFi 6.. so I came by the community to check out the features and do some research. Wow no traffic meter ? , really?.  These days with the caps, it’s an essential feature.  Very disappointed to find out eero lacks it.. Also to see the requests where made years ago and it’s only a consideration? Dev team needs to take a harder look at the times.. as people better utilize increased speeds with WiFi 6, the feature will be an even bigger necessity.. wow   Orbi has it, just saying  

    Like
      • Mgreer316
      • Mgreer316
      • 3 wk ago
      • Reported - view

      Merf FYI, eero doesn't currently have a Wi-Fi 6 solution. 

      Like
      • komocode
      • komocode
      • 3 wk ago
      • Reported - view

      Mgreer316 they do actually.

      Like
      • MrDoh
      • MrDoh
      • 3 wk ago
      • Reported - view

      komocode They will, as of Nov. 2 according to Amazon.

      Like
      • komocode
      • komocode
      • 3 wk ago
      • Reported - view

      MrDoh Yes. That’s the one Merf  is looking into

      Like
      • Merf
      • Merf
      • 3 wk ago
      • Reported - view

      Yes I am referring to the upcoming model release on Nov 2nd. 

      Like
      • Mgreer316
      • Mgreer316
      • 3 wk ago
      • Reported - view

      komocode Actually, they don't "currently" have one available. However, I wasn't aware of their recent announcement. I "just" upgraded to the Asus XT8 wi-fi 6 mesh. It has all the reporting I want, but the detailed traffic reports can only be seen from a desktop web browser. Hmm.... This sounds intriguing as my eero pro system has been ROCK SOLID stable for over 2 years. Incredible stability actually. But the reporting thing bugged me and their lack of a Wi-Fi 6 system bugged me. But now that the hardware will be addressed, I'm wondering if a hardware upgrade was necessary to enable traffic monitoring? I only have a few days left that I can return the XT8. What to do, what to do?

      Like
      • Merf
      • Merf
      • 3 wk ago
      • Reported - view

      I have until October 21st to return my Orbi ax6000.  Trying to do as much research as possible but info is limited so far.  Can’t find an actual spec sheet.. the individual traffic reporting is cool, but an actual monthly total monitoring would be the icing on the cake.  Who wants to sit with a calculator and add up 50 devices worth of traffic.  I have the ability now with the Orbi and it’s hard to turn away from after having it   

      Like
      • arm000
      • arm000
      • 3 wk ago
      • Reported - view

      Merf It's not just the missing feature that's so troubling.  It's the fact that they've acknowledged on this forum that this an important customer request over two years ago, but still have made no progress towards addressing it, and no longer even update the forums on status.  It really shows a lack of care on their part towards their customers/community.  I'd love to be able to recommend eero, but my advise to anyone who asks is to stay away and look at other solutions.

      Like
      • Mgreer316
      • Mgreer316
      • 3 wk ago
      • Reported - view

      arm000 Actually, it's over 3 years and maybe near 4. However, I'm kinda giving them a pass because I know prior to the Amazon sale, it was speculated they were in financial trouble. That and maybe there were hardware limitations that prevented traffic monitoring that they didn't want to publicly admit. I don't know I'm just guessing. But with this rehearse there is no excuse. I think I'm gonna return my Asus, buy the eero and see because the stability of the eero is HUGE for me. If they haven't addressed I'll re-purchase the Asus. 

      Like
      • Mgreer316
      • Mgreer316
      • 3 wk ago
      • Reported - view

      arm000 I should add that I've been running the Asus for a little over a week. This far it's performed very well and I am experiencing slightly faster speeds overall. We typically run between 45 and 55 wifi connected clients consistently. However, I have read others having issues with dropped clients and we've experienced one that was cured only via a system reboot. That is a "little" concerning as in over 2 years we've never experienced a dropped client with the eero. 

      Like
      • Merf
      • Merf
      • 3 wk ago
      • Reported - view

      Mgreer316 

      It seems the hardware is there if the app has the capability of tracking individual usage.  I mean I’m no wizard but it Seems like a coding issue to just simply have it automatically tallied daily, weekly and at the end of the month.  

      Like
      • Mgreer316
      • Mgreer316
      • 3 wk ago
      • Reported - view

      Merf However, the data must be stored somewhere. If on the router, there has to be memory/storage available for the data to be stored. Maybe previous versions didn't have space allocated in hardware to store traffic data? Of course, I'm just speculating. But regardless, with this latest release there is no excuse. They know that users want/need this feature. Therefore, if they ignore that obvious need with their latest design, that tells us a lot. 

      Like
      • Merf
      • Merf
      • 3 wk ago
      • Reported - view

      I don’t know.  I had a nitehawk router from like 8 years ago that had it.  The numbers at the time where far inferior to a gen 2 eero. Both reg and pro 

      Like
  • So they've been looking at this for three year now.  

    I'm expecting it'll have support for VR headsets and you'll be able to swoop around three dimensional representations of the data - they must be adding all these features to it otherwise they would have either done it by now, or admitted that it's never going to happen.

    Like
  • still baffled, how this feature is at the top with the most votes yet is still under consideration after 3 years.. but one of the devs on reddit said its coming.. who knows if it is true though

    Like

  • So, you may have seen the ISP OEM for Eero stuff recently. What was interesting was some comments about monitoring the customer experience, etc. 

    They can indeed, put out an image for consumer units that offers visibility and management.

    As I've posted before, I'm DIY because I have a home lab with lots of cool hardware and software on hand.

    Like
  • Signed up specifically to add my voice to this feature. Even having a estimate of the traffic used per device (not separating per protocol or website ) would be better than what we have.

     

    Also; could we move the active data usage to the device list? It isn't very useful when attempting to gather a snapshot.

    Like
  • Also, don’t forget that besides the regression with functionality in determining what’s hogging the active bandwidth, having a guest network doesn’t even tell you what the active devices are using at all. TF would I want a guest network that gives me less detail on device use than my regular network? I know I don’t want them accessing my network devices but I can imagine all admins would want MORE info not less. 
     

    Truly mental this hasn’t been properly addressed. Over 3 years of active requests putting it at the top of wants and it’s actually worse now. And now I pay a monthly to find out jack about what’s happening on my network in any meaningful way. Glad “some phishing” has been blocked. Of course there’s no real info on that either. 

    Like
  • Just joined to upvote this. It's been said, but this is an absolutely essential feature. I'm on cricket with a 100gb cap (I know, its truly terrible) so if we don't get this I really will have to switch to a different system. I just assumed eero would have it since its a basic feature with others. I actually was planning to go the Google nest direction but the better price on eero swayed me and I have been thrilled with my decision until I realized this lack of feature. Please make it happen eero!

    Like
  • In hopes of any developer actually seeing this, I will add some context to why this is important for me.

     

    With work-from-home and virtual-school for my kids; we are all voiping most of the day. This is on top of the added streaming time from stay at home orders from everyone in the family.

     

    To add insult to injury; increasing your bandwidth to deal with everyone streaming calls and entertainment all the time exacerbates the cap issue. These services often will negotiate to a better quality, thus increasing data usage and exhausting our data limit. I attempt to manually police this via settings the best I can but it doesn't always happen.

     

    Often there is a device that is discarded left streaming from someone that is wasting bandwidth. I only notice if I happen to walk into the room and hear / see it.

     

    With no tools available to help me efficiently combat this; I am left with no other option than to roll some portion of any overage into the over all cost of maintaining the eero system.

     

    I love the ease of use of the eero system, but I can't justify increase cost because of the company's apparent philosophical position on this issue. Practically speaking this feature is sorely needed to do the real world implications of data usage caps and an inability to limit device bandwidth in anyway.

    Like
    • After looking in r/eero; There is a very active developer that kindly communicated the complexities of their system.

      This request appears to be past the "taken to the team phase".

      Like 1
      • txgunlover
      • txgunlover
      • 2 days ago
      • 1
      • Reported - view

      redwindmill She's the lead radio dev and will explain why so many "easy" requests are anything but.  Great in-depth information over at /r/eero. 

      Like 1
  • Just upgraded to Eero from a Netgear Nighthawk R9000. Better coverage for my property and better bandwidth but that OLD device had MUCH better transparency in statistics for what devices were using what traffic. I never expected a modern network device to be missing basic stats on usage. That's odd. 

    Like
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