386

Feature Request: Bandwidth Monitor

With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack. 

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  • Chris

    Thanks for reaching out. If you haven't yet, please contact our support team so they can take a look into the issue you are having with your Samsung SmartCam.

    As for the issue with your NAS device, local area traffic is not reported in these usage numbers.

    For more information, please see this help center article.

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  • epo —

    Thanks for reaching out. Please see the post above to Chris for more information on this.

    Same goes for the Slingbox with local network traffic, as these usage numbers are not reported.

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  • Jeff C. Anything going through WiFi is going through the gateway router. That's the only way it gets to the upstream router. 

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  • Jeff C. By the way do you have a list of features that get disabled in bridge mode? Or is this documented somewhere? Would be good to know.

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  • Jeff C. Great to see the bandwidth usage data show up in the latest release.  Is it safe to say the next logical steps in this would be a monthly tabulation per device followed by a historical view per device?  I know many here have asked and requested for a similar view and while I am not currently limited by my ISP it would not surprise me for that to change soon.

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  • Hi  jalcala

    Thanks for chiming in! We hope you enjoy this new feature!

    While we don't have any updates to share, we are always monitoring feedback and customer interest in other features. I'm happy to continue to share the continued interest for greater overall data usage features. 

    Thanks again!

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  • griltech

    We don't have a specific list to refer to (we can look to get that added to our Help Center), but in bridge mode, most advanced features are not accessible. This includes bandwidth usage, Family Profiles, and the ability to make any changes to the advanced network settings as those are handled by the upstream router.

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  • To add scope to this: it would be great to see a breakdown of traffic types / sources... how much bandwidth was used by Netflix in the house vs Xbox vs Hulu.

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  • Great suggestion, jmutchek ! I've passed it along with the ongoing feedback for this request.

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  • I'd love to have this option as well.  One of my favorite features of the Google Wifi system that I replaced with Eero was the ability to see detailed monthly internet traffic for each device on my network as well as an overall network wide usage.  It's also helpful to keep this information for at least 6 months so you can compare usage over time, since the ISPs monitoring always seems to be off.

    Like 2
  • I heard about an open source network monitoring tool from a podcast a few days ago.

    MTRG < http://oss.oetiker.ch/mrtg/ >

    I haven't downloaded or done anything with it yet. I've done a cursory look through its documentation and I haven't found any references to eero. Has anyone tried it? Is it compatible with eero?

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  • curtis This won't work with Eero since MRTG depends on SNMP.

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  •  noah82 Thanks for the reply. Do you know if there anything out there, open source or commercial, that will monitor an eero mesh network?

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  •  curtis Nope, this will need to be implemented by Eero unfortunately.

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  • @noah82 I was afraid of that. 

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  • I would like to add that with people hitting terrible Comcast data caps, a full usage report is becoming a necessary feature.

    My Ubiquiti reports on categories (shopping, streaming) but it falls flat on things like "this month" and also, it's not good at differentiating WAN/LAN traffic.

    We need all of this. Total traffic by client and by type. Also broken out WAN/LAN.  A family should be able to tell which client is doing what, like "100gb Netflix, 20gb Facebook" etc.

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  • Please help with this feature.  There is no way I am using as much data as Comcast is reporting and it is costing me a fortune to fight.  No chance I have used 409GB of data in 7 days.  :(

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      • olsonware
      • olsonware
      • 7 mths ago
      • 1
      • Reported - view

      ChewyChop I thought the same thing.  I switched to another mesh network device as this feature request is years old and no response from Eero.  I quickly discovered the two devices that were/are taking up the bandwidth.  I said the same thing about bandwidth - to my surprise, my AppleTV streams much more data than I thought.  BTW, my second big win switching to a new device is the MESH network speed.  With Eero, I'd get about 60-80 mbps.  Since I switched, the mesh network side of the devices I am getting over 200 mbps in the farthest room in the house.  My speed to the router is 300 mbps.  I'm not here to promote other brands out of respect for Eero , just wanted to share my findings.  Oh, and the new device's support is fantastic - instant responses every time. 

      Like 1
  • I’d love to see this as well. Cox just notified us that they are implementing data caps and we’ve consistently been over that line. I’d love to see what devices are the biggest offenders over time to curb usage for certain devices or profiles.

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  • Thank you, everyone, for sharing your continued interest in this feature. We will be sure to let everyone know if there are any updates.

    Thanks again!

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      • curtis
      • curtis
      • 3 yrs ago
      • Reported - view

      Jeff C. Thanks for staying on top of this! 

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      • curtis
      • curtis
      • 2 yrs ago
      • Reported - view

      Jeff C. I've been watching this thread for nearly a year and it's gotten pretty dark and gloomy in here. I mentioned (about 10 months ago) that before switching to eero I used PeakHour3 (now PeakHour4) on my mac mini to monitor total network bandwidth. PeakHour4 works with SNMP- and UPnP-enabled routers. It appears that eero does not support either of these protocols. Is that true?

      My mac mini and Apple TV draw the most bandwidth from my monthly allowance (1TB on Comcast/Xfinity). I'm currently trying to configure PkHr4 to simply monitor those two devices. However, my internet life would be less stressful if eero would implement its own bandwidth monitoring tool or a way for third party software to monitor your hardware.

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    • curtis I just researched PeakHour4.  Looks promising as it might work, not with eero, but with my Cable MoDem which has SNMP.  Testing this evening when I get home.

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      • curtis
      • curtis
      • 2 yrs ago
      • Reported - view

      gedeyenite Apparently eero does have an implementation of UPnP in its hardware. PkHr4, using UPnP, "sees" the eero gateway device, it "responds to queries" but the device does not "report bandwidth" to PkHr4.

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      • curtis
      • curtis
      • 2 yrs ago
      • Reported - view

      gedeyenite 

      Here’s how eero shows up in my PeakHour4 configuration...

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  • Piling on to add my support for this feature. Knowing how much bandwidth my network used in a month is critical for staying under my caps. Icing on the cake would be per-device or per-persona breakdowns to find the culprit, but the P0 is certainly a log of all the upstream and downstream that went across the WAN.

    Like 2
  • I concur.  Having looked through all the suggestions for improvements on this board this is absolutely the #1 useful feature!

    Like 3
  • Want to add my voice to the feature request. Comcast just gave us a notice that we have used 1tb of data in 16 days. I don't see how this is possible but since we switched over to eero there is no way to tell which devices used what and what (if anything) I can even do about it. *Please* implement this feature as soon as possible. We need monthly data usage per device. If I knew my son was streaming Netflix all day I could address it. Right now, I just have nothing to go on. 

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  • Please please please implement this feature!  Recently I've begun to approach my data cap of 1TB!  this is a significant increase in usage over past trends, but I have no idea which device is using all the data and why!  Is one of my kids downloading something I don't know about?  Is an AppleTV running a streaming app non-stop?

     

    Implement a full data usage UI.  Allow users to set their billing start/end dates rather than just blindly using the 1st of the month.  This is no more difficult to code.  Also, set up configurable alerts if you are using more than X% of data in X% of time.  I.e. let me say my billing period starts on the 19th and if by the 28th I've used more than 25% of my data, let me know via alert.  Again, this would not be difficult to code (or hard code it at 10% or 25% increments.  That would be easy if you let people enter when their billing cycle ends.  Mine ends on the 20th of each month.

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    • imahawki I agree it needs to be done. Eero is now the ONLY major U.S. networking vendor that doesn’t have this data usage tracking as part of their app, and every ISP, including Comcast, Federal courts, and the FCC recommend their customers use these apps to monitor their usage.  The Federal courts are actually on record as requiring networking vendors to include it in their apps and/or web interfaces so that customers can independently verify what their ISP’s claim about their data usage. I don’t see any real reason why Eero doesn’t include this in the app. Luma, Plume, Ubiquiti/Amplifi, and the other mesh networking vendors all include it too, so it isn’t an issue with mesh networking either. 

      Like 2
  • I'm also on the bandwagon of bandwidth monitoring being a necessity.  I love the functionality and ease of the Eero, but since Comcast is now charging me for overages, I need to be able to identify which devices are peak data consumers so I know where to start with limiting. (Or at a minimum, validating Comcast's numbers)  After all the requests (for months), this feature should not still be listed as "Under Consideration".   It should be "Under Development".  I hate to lose the features of the Eero, but I am forced to utilize it only as a network of repeaters behind a device running DD-WRT.

    Like 3
  • Can we please get an update from Eero on this?  I feel like we're just beating our collective heads against a wall.  I'm very disappointed that it has already been 9 months with no resolution on what is a simple feature request.

    Like 1
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  • 4 wk agoLast active
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