436

Feature Request: Bandwidth Monitor

With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack. 

407 replies

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    • snow_bike
    • 3 yrs ago
    • Reported - view

    I've had eero pros for a couple years and they perform great. However, now that I have Xfinity internet I too need per device bandwidth usage and can't wait for eero to add this feature. I am thinking of changing to Plume superpods for this functionality. Xfinity sells a white-label version of Plume's pods. Has anyone moved from eero to Plume? If so, how has the change worked out? Here is a nice article about Plume. https://arstechnica.com/features/2018/06/exclusive-plumes-new-superpod-hardware-is-here-and-its-fast/

      • olsonware
      • 3 yrs ago
      • Reported - view

      RT I did!  Get service.  They have responded to my pre-sales questions, post-sale on what my experience is.   I found the 2 devices that are taking up bandwidth (AppleTV is the biggest one).  In addition, I went from 60-80 mbps mesh network to over 200 mbps throughout the house.  Very happy with the switch and they are responsive!  

    • drstuartjr
    • 3 yrs ago
    • Reported - view

    I just purchased and installed this product. Love the product thus far except that it is missing a very important feature in historical bandwidth monitoring. Width bandwidth caps, knowing who/what device is using the bandwidth is vitally important. 

    I have read the thread and realize this topic is 2 years old but I hope they get this feature added soon. Without having this visibility, I may have to move to another product if I consistently go over my cap.

    • carter
    • 3 yrs ago
    • Reported - view

    I hate to say it, but this missing element was so big that it forced me to move to another platform.  I have had the eero Pro setup for 1 1/2 years and, while it works great, I had to have this level of detail to control my overall consumption.  So, I decided to give Google Wifi a try.  I've been on this platform for 3 weeks now and I notice NO DIFFERENCE in the stability of the network in my house as compared to the eero Pro setup.  The historical bandwidth reports provided by the Google Wifi platform allowed me to identify my big consumers in just a few days.  The cost was 1/2 the cost of the Pro setup and doesn't have an annual fee.  For now, I think I'll stay with the new platform.  

    • victorh886
    • 3 yrs ago
    • Reported - view

    I have voted for this and also posting a request for this feature. We already have the real time monitoring is it a high level of effort to implement it historically? 

    • johnrellis
    • 3 yrs ago
    • Reported - view

    I had to move to Google Wifi.  I was getting killed by data overages from AT&T and needed to identify which of the 20-odd devices on my family network were the hogs.

    • Dejus
    • 3 yrs ago
    • Reported - view

    This suggestion seems to have overwhelming customer support, yet lack of interest in development.

    For what little it's worth, allow me to express my +1 on it.

    • carter
    • 3 yrs ago
    • Reported - view

    Moved to Google Wifi a month ago.  No issues at all with the switch over.  Identified my culprit in a matter of a day.  Eero should really pay attention to what their customers need and have been requesting for over 2 years or more people will make the move and they will lose the $100 per year pro fee.

    • Moses
    • 3 yrs ago
    • Reported - view

    To make matters worse for eero, the newly updated app for iOS no longer even shows current usage per device in list view, nor sorts and displays top devices by current usage.  You can see a device's current usage by tapping into details, but this is pretty useless when you have lots of devices and you are trying to see which device is hogging bandwidth RIGHT NOW.  The old iOS app gave you this info right on the home screen -- this is a frustrating regression.

      • djsteve
      • 3 yrs ago
      • Reported - view

      Moses Agreed. I just now read through this thread of OVER TWO YEARS after noticing the regression. Hard to believe that useful bandwidth features have been discussed for so long and the most recent action was to remove much of the minimal functionality that was in place. Disappointing. 

    • Knowlesk10
    • 3 yrs ago
    • Reported - view

    I switched to this and gave my parents my old Google WiFi.  This missing feature may cause me to switch the two. Please add this feature

    • BeanDip
    • 3 yrs ago
    • Reported - view

    Hi...new Eero owner. Replaced Netgear router, hanging off CM1000 gig cable modem. No data cap ISP plan, so that's not the biggest issue...I just want to see more.

     

    I'm have a SOHO, and have 35+ IP talkers on my networks, switched and wireless. I used the ProSafe stuff because I could monitor a lot with SNMP. I also have packet capture and flow available, but for the quick look at your 'world', SNMP is fast and cheap.

     

    I knew Eero didn't have much beyond the app, but this is mystifying for someone who sells "PRO" gear. If it's professional grade, write a MIB. I can import it or build a custom collector around it.

     

    Eero folks - I work for a tech firm and do things like SD-WAN. Most of my brothers and sisters are 'home office' with labs. Having visibility is crucial. SNMP is low complexity to do v2...v3 not a ton more. I'd be happy with v2 as a first iteration.

     

    Thanks!

      • Mgreer316
      • 3 yrs ago
      • Reported - view

      BeanDip I don't understand why your post is in this thread? This is a feature request that should be in its own thread. This thread is about a serious issue that their target market needs implemented. A feature that other competitive solutions offer. 

    • MrDoh
    • 3 yrs ago
    • Reported - view

    I think that you've mistaken the marketing term "Pro" for professional grade :-). The eero is a consumer-grade mesh wireless system, not an Enterprise mesh system. You're not going to get professional/Enterprise grade features on a consumer product that's designed for ease of installation and administration.

      • BeanDip
      • 3 yrs ago
      • Reported - view

      MrDoh Yes but...there should a 'prosumer' class. The Netgear ecosystem isn't bad, with some of the ProSafe models.The Eero should at least consider making it more manageable.

    • mswaffer
    • 3 yrs ago
    • Reported - view

    Given Xfinity's policy on bandwidth, this feature is no longer a "wish I had it" it is a "must have". 

    I had high hopes for Eero but it's time to say goodbye.... I can't wait another 2 years for this feature which is essential for any home user.  

    • Hemang_Vyas
    • 3 yrs ago
    • Reported - view

    I really hope this gets added.  Comcast cap is an issue for me and something changed in the last few days and I can't see what is consuming all the data.

    • chrisw99
    • 3 yrs ago
    • Reported - view

    Is this feature going to happen or what?  I have a 1 TB monthly limit with Cox and I really need to track bandwidth, both real-time and historical.  When I first got my Eero a year or so ago it at least had real-time bandwidth utilization per device listed in the app when you looked at the connected clients list.  Now, with the new app update (a month or two ago I think) you no longer can get the real-time bandwidth usage at a glance, but instead you have to dig down and click on each connected device to view it's real-time bandwidth utilization.  Having to click on each device in the connected clients list to view the real-time bandwidth utilization is a step backwards in my opinion.  It was much more intuitive to have the real-time bandwidth utilization listed in the connected clients section so you could easily view real-time consumption across all devices in one glance. While I understand it was probably an attempt to make a clean interface for non-technical users so they could just look at their connected clients, why not move this data to a separate section in the app for those who want to see it? Having to click on each connected device (50+ in my case) to view the real-time usage for each is not very helpful.  Even more important than this though, is the ability to log historical bandwidth usage on a day/week/month basis.  

    EDIT: Here is an example of the change in the app I am referring to: https://support.eero.com/hc/en-us/articles/115000696666-How-do-I-see-how-much-bandwidth-my-devices-are-using-

    iOS Users:

    • Open the eero app
    •  Tap the Device Category, the Device is located under (Computer, Personal, Entertainment, Home and Other)
    • Tap the Device
    • The Device Bandwidth usage is listed under Activity
    • If the Device is Idle it will show the Last Active time

    Android Users:

    • Open the eero app
    • Tap the connected devices button. You can also view device usage by tapping the devices on your home screen.

    I guess the Android app still lists real-time bandwidth the same as the iOS app used to.  I wish the iOS app wasn't updated.  The old app was functionally better.  Sure the new app is more pretty, but I would prefer function over beauty. 

     

    • Mgreer316
    • 3 yrs ago
    • Reported - view

    I'm actively looking for an eero replacement unfortunately. I've had my 4 unit eero pro mesh system for 1.5 years and it's been extremely reliable and a very good performer in our large home. However, the lack of this feature AND more importantly, the lack of communication from eero about the status of this feature is what's motivated my search. Without this capability we are flying blind in management of our network. That's unacceptable.

    I thought eero may have been cash strapped and that is what was hindering development. So when Amazon bought them I was actually hopeful that we'd see the feature implemented sooner rather than later. But it hasn't been and we've heard nothing. Very disappointing. 

      • Moses
      • 3 yrs ago
      • Reported - view

      Mgreer316 Agreed!  If you find a good solution that is NOT Google, please post here and let us know.  

      • carter
      • 3 yrs ago
      • Reported - view

      Mgreer316 I, like you, was happy with the performance of my Eero pro mesh network in my home for 1.5 years.  I had to have this feature and switched to the current Google Mesh Wifi system 2 months ago.  My performance has been excellent (as good as or better than with Eero) and I have the detailed usage that I need over an hour, day, week or month by device.

      • Jason.2
      • 3 yrs ago
      • Reported - view

      Mgreer316 I contacted eero on Twitter a little while ago and they responded with this:

      Thanks for checking in with us. I'm happy to confirm that a bandwidth monitor is still something we're actively exploring, but I'm not able to speculate on when it may become a full-fledged feature. We appreciate the interest, and we'll announce any new features!

      • Jason.2
      • 3 yrs ago
      • Reported - view

      carter Are you using Google's new Nest WiFi mesh stuff or their older models?

      • Mgreer316
      • 3 yrs ago
      • Reported - view

      Jason "actively exploring"? That sounds like what they said 2 years ago. It should be more like "actively developing". 

      • Jason.2
      • 3 yrs ago
      • Reported - view

      Mgreer316 I agree. Their response wasn't very reassuring - I wish I could switch to a different product but it's far past the return date and we don't really want to spend another 500 bucks on more routers

      • carter
      • 3 yrs ago
      • Reported - view

Content aside

  • Status Implemented
  • 436 Votes
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