437

Feature Request: Bandwidth Monitor

With Comcast and others adding bandwidth caps id love to get internal alerts since Comcast numbers are so out of whack. 

407 replies

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    • vonburkleo
    • 6 yrs ago
    • Reported - view

    Here's something I didn't realize. Comcast is measuring upload as well as download data against the cap. If you are big into cloud backups (photos, OS) that can easily consume a lot of data. It's really crazy to see an ISP put limits on routine consumer data usage (netflix, cloud backup). Time for FiOS. In the meantime, it's a new feature request for Eero: bandwidth monitor for upload and download traffic. 

      • russw
      • 3 yrs ago
      • Reported - view

      vonburkleo Yes, upload and download are both counted by all ISPs. I hit my Xfinity caps because of my backups (I'm a photographer so lots of photos). Eero will have to track both. Pretty sure they will.

      • Jason.2
      • 3 yrs ago
      • Reported - view

      russw assuming this feature ever gets added

    • UtterButter
    • 6 yrs ago
    • Reported - view

    I would love to see this happen!  I would love to see it not only at the client level but the router level.  See what clients are causing traffic and what internet is being used.  I would also LOVE to see the connected speed of clients, and EERO to EERO speeds.

    • epo
    • 6 yrs ago
    • Reported - view

    Jeff C. 

    • micbadera
    • 6 yrs ago
    • Reported - view

    Bandwidth would be a  great feature for eero , Near the end of January I received numerous pop ups from Comcast waring me that I was nearing my data limit , I change my wifi  credentials , plus my comcast username and , it did nothing , Cocast told me that consumed 50 gB on the morning I called them, between the hours of 12am to 7 am . Can someone recommend a app that can monitor the usage?

    • Richard1864
    • 6 yrs ago
    • Reported - view

    How did you consume 50 GB of data in 7 hours?

    • griltech
    • 6 yrs ago
    • Reported - view

    Jeff C. Great blog post. But haven't seen any of this in app. Would love to see individual device usage/bandwidth, aggregate usage, bandwidth between eeros.

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Hi griltech

    Yesterday we released app version 1.5.1 for iOS and Android. This new update brings the Current Activity feature to see how much bandwidth your devices are currently using.

    Happy to pass along the feedback for aggregate usage and bandwidth between eeros. I'd actually encourage creating a new feature request topic here for aggregate usage—that is different than other requests we've heard, so it would great to see the reception on that as a feature request of its own.

    Thanks!

    • griltech
    • 6 yrs ago
    • Reported - view

    Jeff C. Thanks Jeff. I updated to the latest app on iOS but don't see the real time activity. Does it work in bridge mode?

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    griltech bandwidth usage is not available in bridge mode. Happy to share the feedback with our team.

    • epo
    • 6 yrs ago
    • Reported - view

    Jeff C.  1.5.1 showing current activity is great addition.  I do have to wonder why all of my Nest 1080p cameras streaming to the cloud always show idle, and a Slingbox streaming on a LAN to an iPad are both idle.  But I do see streaming activity to the same iPad using a different app, as well as activity on other devices, so there seems to be some selectivity in what the activity counter displays.

    • griltech
    • 6 yrs ago
    • Reported - view

    Jeff C. This makes no sense. At least for the devices that are connected through the eero mesh, I don't understand why you wouldn't show activity. Seems like a huge miss. 

    • Chris
    • 6 yrs ago
    • Reported - view

    Same here. I'm watching my Samsung SmartCam cameras remotely that stream to the cloud. I'm viewing them in max resolution from work and I'm not seeing anything other than "idle" for the status. My NAS device also is syncing and streaming data to the internet and is showing "idle".

    I kicked off a speedtest from one of my systems remotely and it finally showed some traffic for that one.

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    griltech The reason we don't report data usage for networks in bridge mode is because the traffic is coming into an upstream router versus the gateway eero.

    In bridge mode, while your eeros can still mesh, most advanced features are unavailable. 

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Chris

    Thanks for reaching out. If you haven't yet, please contact our support team so they can take a look into the issue you are having with your Samsung SmartCam.

    As for the issue with your NAS device, local area traffic is not reported in these usage numbers.

    For more information, please see this help center article.

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    epo —

    Thanks for reaching out. Please see the post above to Chris for more information on this.

    Same goes for the Slingbox with local network traffic, as these usage numbers are not reported.

    • griltech
    • 6 yrs ago
    • Reported - view

    Jeff C. Anything going through WiFi is going through the gateway router. That's the only way it gets to the upstream router. 

    • griltech
    • 6 yrs ago
    • Reported - view

    Jeff C. By the way do you have a list of features that get disabled in bridge mode? Or is this documented somewhere? Would be good to know.

    • jalcala
    • 6 yrs ago
    • Reported - view

    Jeff C. Great to see the bandwidth usage data show up in the latest release.  Is it safe to say the next logical steps in this would be a monthly tabulation per device followed by a historical view per device?  I know many here have asked and requested for a similar view and while I am not currently limited by my ISP it would not surprise me for that to change soon.

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Hi  jalcala

    Thanks for chiming in! We hope you enjoy this new feature!

    While we don't have any updates to share, we are always monitoring feedback and customer interest in other features. I'm happy to continue to share the continued interest for greater overall data usage features. 

    Thanks again!

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    griltech

    We don't have a specific list to refer to (we can look to get that added to our Help Center), but in bridge mode, most advanced features are not accessible. This includes bandwidth usage, Family Profiles, and the ability to make any changes to the advanced network settings as those are handled by the upstream router.

    • jmutchek
    • 6 yrs ago
    • Reported - view

    To add scope to this: it would be great to see a breakdown of traffic types / sources... how much bandwidth was used by Netflix in the house vs Xbox vs Hulu.

    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Great suggestion, jmutchek ! I've passed it along with the ongoing feedback for this request.

    • noah82
    • 6 yrs ago
    • Reported - view

    I'd love to have this option as well.  One of my favorite features of the Google Wifi system that I replaced with Eero was the ability to see detailed monthly internet traffic for each device on my network as well as an overall network wide usage.  It's also helpful to keep this information for at least 6 months so you can compare usage over time, since the ISPs monitoring always seems to be off.

Content aside

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