Love the device but wish you had OpenVPN. I have 5 of them across two homes! Having OpenVPN would permit me to connect into my cabin (and turn off a Asus router!)
I've been asking for OpenVPN support for months and I think it's a bigger bite to chew than anyone is letting on. I hope it comes (although L2TP support has become much better), but it may be a while.
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!