62

Feature request: eero needs to support IPv6

eero is way behind.  Google is seeing about 15% of their traffic being IPv6 and the adoption in the US is about 30%.  See:

https://www.google.com/intl/en/ipv6/statistics.html#tab=ipv6-adoption&tab=ipv6-adoption

For example I currently have Comcast at home with native IPv6 support.  I will only buy products that support IPv6.

Bob

114 replies

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    • eero Community Manager
    • Jeff_C
    • 5 yrs ago
    • Official response
    • Reported - view

    Hi everyone —

    Exciting news, IPv6ers!

    IPv6 is now available for all eero networks. To enable IPv6, you will need to be running a minimum of both eeroOS version 3.7 and eero app version 2.14.

    I also just want to take a moment to thank everyone for sharing your interest in this feature, as well as for your patience. 

    For more information, please see this help center article.

      • rmh.1
      • 5 yrs ago
      • Reported - view

      Jeff C.   I am very pleased to see that eero has released official support for IPv6.  

      In fact, I have been running the IPv6 beta version since early this year.   I have IPv6 from Comcast and it has worked reliably with out any problems since I first installed it.   I am very pleased how well it works.

      Thanks!!!!

      • levigroker
      • 5 yrs ago
      • Reported - view

      Jeff C. That's great news. Thanks Jeff! Too bad I couldn't use my Eero network and had to send them back. I'm ready to jump back onboard. Any way to get my original discount back?

      • pmenadue
      • 5 yrs ago
      • Reported - view

      Jeff C. Thank you to the eero team for listening and implementing IPV6. Look forward to turning it on.

      • jairchair8118
      • 5 yrs ago
      • Reported - view

      Jeff C. Fantastic work to you and the eero team!  It was only eight days ago that we suspected that this would be weeks (or months) away... and here we are with a bona fide release.  The rapid response is very much appreciated, even after a very long information drought.  Kudos!  😸

      Also, thank all of you folks on here for voicing your wants/needs for IPv6 👍

      • mike1234i
      • 5 yrs ago
      • Reported - view

      Jeff C. This is great news. However, it appears that if you use Eero plus features, the DNS servers used do not support IPv6. This limits the functionality since the is no IPv6 name resolution.  Does this need to be reported to the development team?

      • Danabw
      • 5 yrs ago
      • Reported - view

       Jeff C.   I'm a Eero plus user as well - interested to hear more about this issue w/DNS servers. 

      • Danabw
      • 5 yrs ago
      • Reported - view

      Just went to an IPV6 test site ( http://test-ipv6.com/ ), and received this result:

       

      Your DNS server (possibly run by your ISP) appears to have no access to the IPv6 Internet, or is not configured to use it. This may in the future restrict your ability to reach IPv6-only sites. [more info]

      • rmh.1
      • 5 yrs ago
      • Reported - view

      Danabw When I run the test, I get 10/10.  I am not seeing an eero DNS problem.  See attached.  

      • enthusiast
      • kodyaten
      • 5 yrs ago
      • Reported - view

      Jeff C. You were so pumped to write this on this thread weren't you? :) 

      • Danabw
      • 5 yrs ago
      • Reported - view

      rmh Are you an Eero Plus user? This issue appears to be seen (so far) when Eero Plus is enabled. 

      • rmh.1
      • 5 yrs ago
      • Reported - view

      Danabw I am not using Eero Plus.

      • Danabw
      • 5 yrs ago
      • Reported - view

      rmh Thanks for confirming that you are not using Eero Plus.  Eero Plus uses different DNS servers that don't appear to support IPV6. 

      • Danabw
      • 5 yrs ago
      • Reported - view

       Jeff C.  Good idea to confirm w/your Dev and QA teams that their testing includes Eero Plus and any other add-on/fee based services you offer. 

      • eero Community Manager
      • Jeff_C
      • 5 yrs ago
      • Reported - view

      Hi everyone — thanks for chiming in and for your questions regarding using IPv6 with eero Plus. Before getting into more details, I wanted to make one thing clear. With eero Plus enabled, you're still able to communicate to the IPv6 Internet. However, because of how eero Plus works, DNS requests are intercepted on your gateway eero and passed to our DNS service. For that reason, we've seen issues with the tests from test-ipv6.com , however, if you try going to ipv6.google.com or searching what is your IP, you will see that IPv6 is indeed working.

      For those who want to take things a step further, you can go into your computer's terminal and do a "dig AAAA google.com" which will also display the IPv6 address that the site is connecting to.

      In all cases, DNS lookups of a domain name do return the IPv6 AAAA record and all subsequent communications do go over the IPv6 internet (assuming available from your provider). The DNS lookup step of a request is unique in the eero Plus case.

      • Danabw
      • 5 yrs ago
      • Reported - view

      Jeff C. Thanks for clarifying the info here, Jeff, very helpful.  And thanks for helping to make this happen.

      • mike1234i
      • 5 yrs ago
      • Reported - view

      Jeff C. I'm not getting those results.  When I browse to https://ipv6.google.com/, I get

      This site can’t be reached

      ipv6.google.com ’s server IP address could not be found.

       

      • Try running Windows Network Diagnostics.

      DNS_PROBE_FINISHED_NXDOMAIN

      I have restarted my network gear and my computers.  I have also tried this from several systems with similar results.

      One item to note is that my eero is not configuring an IPv6 DNS server, but I am getting IPv6 network adapter addresses.

      DNS Servers . . . . . . . . . . . : 192.168.1.254

      • eero Community Manager
      • Jeff_C
      • 5 yrs ago
      • Reported - view

      mike1234i Sorry for the delay! After speaking with some of our engineers, they noted that this seems like there is another upstream router put in front of your eeros. Is that the case in your network?

      • mike1234i
      • 5 yrs ago
      • Reported - view

      Jeff C. I am using Uverse. They only offer routers, not modems — so by definition they route traffic. However, I am passing the public IP though to the eero, so the eero received the public DHCP IP address directly from my ISP. 

      • mike1234i
      • 5 yrs ago
      • Reported - view

      Jeff C. I feel bad for not figuring this out sooner. I use a Circle web filter for my kids and I forgot that I left it on for me. Circle operates by intercepting DNS requests and it was obviously interfering with the v6 responses. After disabling my filtering all IPv6 sites are working great. Sorry to sidetrack this discussion. Hopefully someone can learn from my mistake. 

      • eero Community Manager
      • Jeff_C
      • 5 yrs ago
      • Official response
      • Reported - view

      mike1234i —

      Ah! Definitely an edge case I didn’t think of. Glad you were able to get it all figured out.

      • gpshead
      • 5 yrs ago
      • Reported - view

      Jeff C. Yay! ... now onto the missing features.

      IPv6 incoming connections are blocked (a safe default) with no way to open ports in the firewall for them (bad). It kinda defeats the purpose of IPv6 if you can't allow inbound connections when you _want_ them.

      That appears to be tracked in https://community.eero.com/t/63rn4v/allow-ipv6-machines-to-accept-incoming-connections

      • radiocolin
      • 4 yrs ago
      • Reported - view

      Jeff C. 

      Installed my new Eero today and I can say your IPv6 support is lacking at best. You only offer an on/off switch with an expectation of DHCPv6. 

      I realize that static IPv6 isn't exactly a common configuration, but you can't say you support IPv6 if you only support specific configuration. I can't even find a way to spin up my own DHCPv6 server and point the eero at it.

      I wasn't impressed with support, who tried explaining to me that my IPv6 autoconfig address (fe80::) was my WAN address.

    • Matthew_Gross
    • 7 yrs ago
    • Reported - view

    Hello Bob– Thanks for reaching out, and welcome to the eero community!

    We appreciate the feedback, and I am happy to pass it along to our team.

    If there are any updates on this in the future, they will be shared here on the community site.

    Thanks again!

    • Richard1864
    • 7 yrs ago
    • Reported - view

    Bob, I've also got Comcast, and I've found that Windows 7 and 10 really don't do well at all with IPv6. Most consumer routers don't play well with Comcast's custom IPv6 implementation either. Mac's and other Unix OS computers seem to do well with it, but otherwise it's a bust. 

    It isn't just Eero, EVERY consumer router has problems with IPv6, and that's why it's disabled by default on all of them. And yes, I've confirmed with Google that even their new mesh routers have IPv6 disabled by default until receiving a firmware update early 2017. 

Content aside

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