Connecting to Eero pro through web interface.
Currently, the mesh network has 3 PROs and 2 beacons setup in BRIDGE MODE;
The TP-LINK router is connected to the modem. A Eero PRO is hardwired to the TP-LINK router; The TP-LINK router also is connected to multipole NETGEAR enterprise gigabit switches which provides the feed for the whole house CAT5 wiring. (House built in 2009, CAT5.. not 5E)
I would like to not put the mesh network into bridgemode. I can remove the TP-LINK router no problem but I will need to be able to configure the primary EERO PRO;
My old TP-LINK router has a lot of port forwarding, a lot of address reservations. I see that you can do this under advanced network settings in the APP but that is massively painful to do on an iPhone.
I did try to login into the router using a computer and web interface; In Chrome I typed in 198.168.1.1 (originally EERO defaulted to 198.168.7.1 which I changed but had also tried before changing). Connection is refused; Where as the TP-LINK router would present me with a login, the EERO just gives me a connection refused web response.
I’ve tried with Firefox browser as well. Being able to configure a router through a web interface is a requirement for me. The app is way too hard to type on and see. What I am doing wrong here?
90 replies
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I agree, KY_Tom . However, since consumers aren't "knowledgeable" enough, we won't get the professional interface. eero won't want to "risk" it. My problem is, I've had issues with other mesh systems (ORBI, for example) that simply broke down and caused connectivity issue after connectivity issue.
eero is counting on users accepting this as a "cost of doing business." Not sure anyone from eero is listening, either...
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I've got to agree, not having a web interface is lazy. The app is nice, but there's only so much info you can pack into a phone screen. I get it, the app doesn't directly interact with the gateway, it does so through the cloud (like a Nest thermostat). Maybe Amazon doesn't want to cede control to the customer by allowing direct interaction? But I can at least interact directly with my Nest if internet is out (albeit not through a web GUI). A web interface would at least allow one to view logs, etc., something I could do with my old AP. The lack of multiple SSIDs becomes more problematic as more folks work from home, wishing to segregate official business equipment from home equipment.
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I know they have remote management or their professional installers which I must assume is more full featured than the mobile app - maybe not. The lack of a web interface, lack of ability to backup/restore the configuration, lack of ability to view traffic logs and the fact that for almost a week my wired devices have been shown as offline, all coupled with the lack of any comments from eero support has just about done it for me. I’m not having warm, fuzzy feelings for eero.
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- For Dummies and old people like my grand mother ... the product is excellent : easy to configure, easy to hack, easy for the GAFA to access to your privacy ... basically : open bar from the Cloud to your house.
- For Normal people that use a computer or IT people who expect a Manageable Network Device ... forget it. It is the worse type of device and the worse of the worse : NO Web admin UI or CLI, SSH ...
It is not a Network device, it is a Physical Trojan from EERO and Amazon.
As a Computing Ph.D and over 40 years of computer experience from the old days, Mainframe, HPUX, Unix LNX or WIN, to more recent days Cisco, Juniper, Alcatel, Nokia, F5 ... Network devices certified and Expert in Network Monitoring : I NEVER SEE SO BAD NETWORK SYSTEM.
I am rating 0 to 5 on Amazon and do not recommend to purchase this type of device, until there is a professional Web UI to manage config and security from a closed LAN without direct access to Internet (unless you open your Firewall for it) tag MAC adds, Port forwarding, Overwrite System Name, Logs Monitoring ... a professional solution such as all other competitor - Forget PDA Apps (iOS or Android, it is not the future of IT but only for Dummies) - IT people advise and recommend Dummies and GrandMa !
Please EERO people and Amazon techies : Do you job and develop a real secure management WebUI and CLI configuration access.
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After switching from an Asus RT-AC3100 and AC86U which can't AI mesh reliably nor keep a stable connection, the Eero Pro's are refreshing to have.
For those with connection issues, try resetting them to factory and re-connecting to the Eero. This was necessary for my Kasa and Belkin switches, 1/3 Nest Hubs, and an Ecobee. Thankfully the other Google Home's, Doorbell, and (no surprise) Echo and Echo Show's worked fine after a simple wifi change.
On my rather slow 150Mbps connection (in the outer suburbs) I'm averaging 135Mbps whereas I was getting 73Mbps max on any past routers whether it was my Surface Pro, iPad/iPhone, or Tab A.
At first, I missed having a web UI - especially when it came to troubleshooting connections, it felt like I was in a box. But after all the kinks got worked out and devices were reset or re-connected to Eero, I was still slightly upset - but not angry about not having a UI.
For the diehard techies who are hoping Eero will offer a web UI, here's an odd story...
My co-worker tweaks cars as a hobby and never keeps a car for more than a year or two. Instead of buying a single reliable car, he imports from Japan "amazing used cars that are "cheap" (15-20k) with an xyz Turbo that doesn't exist in N/A models, etc." Then each week he tells me the issues he's having with it and why he couldn't get to work on time. After he's poured a ton of cash into a tweaked and mostly functional car, he flips it at a loss then repeats.
He has "modder's itch" and I think that applies here as well. After years of slow and dropped connections from just about any brand and price range, I'm at the point of being happy with a fast and reliable connection far more than having a web UI. In fact, now that everything is working I only use the app to check out the bandwidth graphs of each device and to see if there are any unknown devices connecting.
If you absolutely can't live without a web UI, there's no question you should return the Eero and get one that has one. And here's my reason (from experience with other products) - this will be a sticking point that won't go away until you flip it out because Eero is marketed towards simplicity the same way how iPhone's are locked down with a "walled garden" App Store while Android is wide open.
No amount of user feedback will change how Apple runs their App Store, and that's probably the case with Eero. In other words, don't wait for something that won't happen and settle for second-best - a UI at least as high if not higher in priority than fast and reliable connections, so get your money back while you still have a return window / resale value is high and get something that has everything you want.
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This really sucks. I bought my EERO Mesh WiFi and I used the App on my iPhone for almost 5 months. Now I need to reconfigure my home IP Pool and I realized there is no Web interface.
How do we reset without a web interface?
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I am going to drop out of this topic as I returned my eero mesh system for that of another vendor. I hope everyone can get their problems resolved.
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I created an account to join this thread of complaint. I cannot stand products that only allow you to set them up by phone. Is this just for kids. Do you really think it is better to force people to look at a little as screen. What a pain in the butt. I am glad I am setting this up for one of my clients and I didn't drop $500 on this system and can only use my phone. I won't even mention how my router provides threat protection for free
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Mattie Matthew
Went ahead and replaced the orbi with the Velop mesh. Was able to sell the orbi to pay for a portion of the Velop.
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Congratulations on your purchase. I’ve been down the road with Linksys a time or two in the past. #NeverAgain for me. The eero Rev2 seems to be working well, no drops etc. you’ll have to let me know how it is after a week and how HomeKit is. Again Congratulations.
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