I have eero and ring - both Amazon products as far as I am aware.
Recently my battery on the ring has been draining super quick and needs replacing every three weeks when it used to last about three months.
I called the ring customer support and they told me I needed to change the WiFi channel.
how do I do this on eero, I can’t find any instructions on how to do it - only an article explaining that it might be a good thing to do!
The channels the eero broadcasts on are not able to be changed. I did not look and found some articles that might help you find out why your batteries are draining much faster. I have linked them below.
Take a look at these, let me know if they did not resolve or explain the behavior you are experiencing.
It’s the only ring device. I have called them again to discuss and they have said that it seems to be set up fine but they agree that there is an issue. I have reset it and it’s still behaving the same.
Although they can see there is an issue, all the can recommend is that I buy a new one, hard wire it or use the solar charger. Can’t say I’m best pleased :(