9

Ability to stop new devices from joining

Hi there hopefully this isn’t a duplicate request but it’s pretty straight forward. It would be awesome if the eero app gave you a option to temporarily block new clients from joining (even if they have the password). Main reason it would be beneficial is for parents like me who have technical smart kids who have learnt how to bypass the pause feature by changing there MAC address . 

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  • Agreed! Just had this happen today. Now I have a teen up at all hours. How can I block the new MAC address?? 

    Is the only option to change the wifi password and will it work?

    Like 1
      • sblessley
      • sblessley
      • 11 mths ago
      • Reported - view

      Hilary Wesley I found the ability to "pause" a device. It has to already have a DHCP address, but it stays blocked until you "unpause" it.

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      • nicole521
      • njohnson521
      • 11 mths ago
      • Reported - view

      sblessley Pausing doesn't resolve the teenager disconnecting from the WiFi, changing their MAC address, and then reconnecting. The only thing we've thought of is changing the WiFi password and taking devices which is now what we are doing. That doesn't help the filters, though. Filters aren't working if they reconnect and don't get assigned to a profile. It's soooo aggravating! I've heard Gryphon is better for this so we are thinking about switching. 

      Like
  • Agree though in another feature request, we are asking for the ability for all new devices to be automatically added to a specific default profile that has time limits and such. That would help a lot!

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  • LOL teens are more diabolical these days! But, if MAC is the only ID a router has at hand to allow/refuse a connection, how does Gryphon do it? 

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      • nicole521
      • njohnson521
      • 11 mths ago
      • 1
      • Reported - view

      sblessley Lol definitely! Gryphon simply has a default profile so you can give it stringent permissions until you can see what device it is. Apparently, you can set up a default profile that's paused, I believe, too. Then, it doesn't matter if the teen (or a friend visiting) joins the network over and over again. It's quite a simple request in my mind. Not sure why the default for Eero is all-access. It's strange to me!

      Like 1
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