Port Forwarding - Eero 6 not working


IT pro here. I have an app that is working on previous router (two in fact) that needs 6 ports forwarded, UDP 46xxx range. I setup in the Eero app and nothing. Does not work. Put laptop back on previous router and it works first time. 

I need this to work or all the Eeros (7 of them) go back to Amazon.

I also have other radio devices, Essentially, a Radio IP gateway. Connects to Wifi but fails to function on Eero. I don;t want to waste time so here is a thread to many others that have the same issue with a lot of detail but no answer - https://forum.sharkrf.com/viewtopic.php?f=15&t=4726&p=23867#p23867

4 replies

    • eero_support
    • 2 yrs ago
    • Reported - view

    Hello BrumeyUS ,

    I took a quick look through that other post you linked and it looks liked someone had resolved the behavior on their end. Were you able to look into their resolution? If so, did it help resolve the behavior you're experiencing? If not, please let me know and we can start troubleshooting.

    • CFO - Chief Fix It Officer
    • BrumeyUS
    • 2 yrs ago
    • Reported - view

    Yes.... Thank you for the follow-up.

    • mattschaller
    • 2 yrs ago
    • Reported - view

    I am also having this issue. I configure port forwarding within the Eero app on a device within my network, but I am not seeing the port open on https://canyouseeme.org/. What's the issue here, Eero? I revert to my old Nighthawk router and everything works fine. Please support this issue!

    • XXX
    • 2 yrs ago
    • Reported - view

    The same here...not working

Content aside

  • Status Answered
  • 2 yrs agoLast active
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