Whitelisting for Eero Plus content filtering

I have recently added Eero plus, and set up some basic content filtering for the kids. Unfortunately, one of my kids is taking an online course and for whatever reason, the submit button for posts in their discussion sessions seems to be blocked ( Etudes.com ). My only option now is to remove that device entirely from the content filtering profile. It would be great to add a whitelist feature for situations like this, where I can continue to filter most things, but allow certain content to pass through.

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi  James Hewitt —

    Thanks for your feature request and for signing up for eero Plus. Outside of this issue, I hope it has been satisfactory thus far.

    I'm more than happy to pass along this request to our team. Also, we are happy to take a look at any site that is having an issue that shouldn't be.

    FWIW — I took a look at the provided link and it doesn't seem to be anything. Is there potentially a different website that I should escalate to our team so they can evaluate what is happening here?

    Thanks again!

    Reply Like
login to reply
Like3 Follow
  • 3 Liked by
  • 1 mth agoLast active
  • 1Replies
  • 123Views
  • 3 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com


Latest from the eero blog

eero, plus peace of mind

Learn more about eero Plus and how our security suite helps to keep both your devices and everyone in your home safe while online.


Meet a few members of our team