Jo

All I have is a Samsung 'Hot spot' can I use eero with it?

2replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi Jo!

    Thanks for reaching out and for your interest in eero.

    Unfortunately, eero will not work with just a hot spot as your main source. Either a modem or upstream router are required. If you have any other questions, feel free to give us a call at 1-877-659-2347 or email us at support@eero.com.

    Reply Like
  • Current cellular hotspots don't have Ethernet ports for the following reasons:

    Space - there literally isn't enough room inside the cellular hotspot for the Ethernet port. 

    Power - Ethernet ports require power to run, and the cellular modems and wifi radios are very power hungry, about 3-5x more power hungry than a smartphone. There are some cellular hotspots in Japan with Ethernet ports, but they autoshutdown after 2 hours due to excessive power drain when the Ethernet port is used. 

    Heat - cellular hotspots run very hot while in use, frequently needing 15-20 minute shutdown periods after several hours to cool off before being rebooted. 

    Reply Like
login to reply
Like Follow
  • Status Answered
  • 8 mths agoLast active
  • 2Replies
  • 243Views
  • 3 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com


Latest from the eero blog

eero, plus peace of mind

Learn more about eero Plus and how our security suite helps to keep both your devices and everyone in your home safe while online.


Meet a few members of our team