Feature Request: Add support for PPPoE
many ISPs, including CenturyLink require PPPoE. Without this support, eero cannot be used as a router and only as a bridge.
Same here, with Bell Gigabit Fibre. And PPPoE would be highly appreciated as the ISP modem/router don't have a bridge mode.
PPPoE is really needed. Bridge mode is lacking all the eero plus features we paid extra for! Had I known this from the beginning I never would have bought a (3) eero pros. As it is it, eero is way overpriced, and nearly useless for a high speed connection. $500 for 98 Mbps wireless?! May sound fast, but 1/10 of the speed capable?
Whilst I appreciate that the UK is a smaller market than the US, it still has some 30 million households with an internet connection and just 20% of those are with Virgin Media (Cable TV and Broadband) so something like 25 million are likely on a DSL connection requiring support for PPPoE. Why would Eero consciously rule themselves out of such a large market? How they ever developed the firmware that rules out PPPoE is a mystery, but, those of you with a technical bent, would my idea of a Modem + (that is a standalone modem with the additional capability of handling the ISP ID process) work? It seems so simple and would presumably not need major work on the Eero firmware.
I do also think that Amazon should be more upfront on their UK website, arguably their description might fall foul of our Trades Description laws. If so how embarrassing would that be for what is now their own product?
seems like without PPPoE my latest investment on eero Pro trio will be a bit of a waste of money since my ISP requires PPPoE connection and I don't want to bridge eero as I understand that would mean to loose a big part of it.
Can someone please shed some light and help me get the best out of it? my internet is VDSL2 and I have a modem/router combo that can do the PPPoE but then act as a router or I can put this into bridge mode but a separate client most establish the PPPoE connection (that would have to be eero, but yep, it can't).
I also have an airport extreme, that can do the PPPoE connection, but that would mean cheap modem (in bridge mode) -> Airport Extreme (acting as router 1) and then -> eero (either bridged or double NAT?)
can someone explain what this double NAT means and what is the issue with it?
is the DMZ option a good way to get the best out of eero? (in an scenario with an exiting router)
can I use my cheap modem as PPPoE client and router and then connect to it the eero (to eliminate the airport extreme out of the picture). Would this result in double NAT "issue?"
I am very confused as you can tell, any advice will be appreciated. thanks all.
There are only two options: you can either double NAT or Bridge the Eero router. Im not sure why they will not implement this feature because you can only sign up for the the security+ service if the router is not on bridge mode. Which means they are missing out on the opportunity to make the product more profitable. This has got to be a hardware restriction of sorts otherwise they would have implemented it already as it makes sense financially, or maybe they already have enough cash.. no need to make more.
I would really like to see direct PPPoE support as well, as I think it would make things much easier. However, in the absence of this, Eero should really work with major DSL ISPs that rely on PPPoE, like CenturyLink and Bell Fibe to provide customers with detailed instructions for how their various routers and gateways can be optimally configured to work with Eero without PPPoE.
I realize that Eero can't necessarily cover every possible ISP, but there are some pretty big ones around the world that still use PPPoE, and it would be a big help if customers knew that they had alternatives to the much more limited bridge mode. It appears from this thread that CL offers an advanced DMZ mode, and I know from personal experience that Bell Fibe does the same, as least with their latest Home Hub models. However, these are not things that most Eero customers should be expected to need to figure out for themselves, especially considering that Eero is targeted at customers who want a simple plug-and-play solution.
Step-by-step guides for configuring Eero with major PPPoE ISPs would go a long way to making those users more comfortable purchasing and configuring the product without being left scratching their heads or facing the limitations of bridge mode or double-NAT.
When Google nest implemented PPPoE on their system was it via a software update or did it come via a hardware update?
Any new update on this request? I see it’s been logged for quite sometime now and this would be very beneficial. I am considering a switch for this feature alone. I’ve loved my Eero but it limits my setup.
Eero pro 6 is out, does it support PPPoE?
well i have centurylink fiber and this would be great.. but as i see another top 5 three year old request brushed along
I am based in the UK where PPPoE is widely used, I recently purchased an Eero setup assuming it would be supported (maybe I should have checked first, but it is supported by almost all competitors and most people are surprised Eero launched in the UK without it).
I have to run my Eero in bridge mode as a result of this which is a great shame, PPPoE would make a huge different to me, and many other UK customers.
I'm surprised this still hasn't been implemented 3 years after this feature request was made, I am considering whether or not I should return my Eero as a result.
I estimate that about 80% of UK broadband users may connect to an ISP that requires PPPoE identification process. As far as I have been unable to ascertain all mainstream broadband routers support PPPoE with one exception, eero. I still believe that eero made a conscious decision not to support PPPoE, but it is odd that they seem not to want to address this issue (and my hopes that a new model ready for Christmas 2020 would support it have seemingly been dashed). If the eero6 did support PPPoE I feel sure that they would have said so by now.
I think that Amazon are complicit in this as on some products the webpage has a section "We want you to know", for example on the Echo Studio speaker it says that 3D music is only available with their Music HD service. As they do not seem to have anything similar on the eero products maybe you have a case for a refund.
- Status Implemented
- 7 days agoLast active