Feature Request: Add support for PPPoE
many ISPs, including CenturyLink require PPPoE. Without this support, eero cannot be used as a router and only as a bridge.
294 replies
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Looking to make the move from Comcast to CenturyLink and glad I found out about this. Since this is still in "under consideration" I won't get my hopes up since i'll need both this and VLAN ID to make it happen. I've liked my eero for the past 2 yrs but if I go CL this may be a deal breaker since there are other options.
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I believe this feature is a must.
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I work for a medium sized ISP and believe the eero technology is the best there is.
The bottom line is that if they had PPPoE, I'd sell a ton of them.
Without it, I can't.
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BT FTTP in the UK requires PPPoE, please consider adding it :)
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Please tell me when PPPoE start to work as I need this here in Brazil!
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Same here many many MANY countries use PPPoE, i had to set them as bridge for them in order to work since i have to use my old router for dhcp, port forwarding, static routing (VPN network) and ofc PPPoE.
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I just bought an Eero 3 pack and could not get connected to the internet. After talking to Support, I learned that the devices are not compatible wit PPPoE. I was informed that I could use them in bridged mode which is how they are setup at the moment. With the number of subscribers that have DSL connections, I was shocked that this is not supported. After reading this thread dating back 3 years, I have to presume that Eero will never support PPPoE, considering they didn't add it with Gen 3 despite the number of inquiries. I have to say these are going back to Best Buy. I will probably go with the Google Nest as they support PPPoE as does the Netgear Orbi, TP-Link Deco, etc. It's too bad because they seem to be a good product otherwise.
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Hi,
In the retail fixed broadband market, BT holds a 37% market share, followed by Sky (24%), Virgin Media (20%), TalkTalk (12%) and other providers (8%)5. https://www.parliament.uk/documents/commons-committees/Exiting-the-European-Union/17-19/Sectoral%20Analyses/37-Telecommunications-Report.pdf
Given these stats and knowing BT, who uses pppoe, is the largest provider and that many other providers above also do, please could you at least give an idea of intention for this feature. This request has been open for 2 years with no recent update.
I think, sadly, I will have to return the Eero I have just purchased and buy a competitor that does support the most common standard to connect to the internet via UK ISPs.
Please could i also recommend, in the interest if customer obsession, you make this very clear on the Amazon UK site at the point of sale? The rhetoric behind Eero appears to be simplicity but for most of the UK this certainly doesnt make it a simple solution.
Thanks :)
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Just got my centurylink 1GB fiber installed.. was following directions to put in "bridge" mode and here I am.. I have 4x eero Pro, disappointed I'm not able to use bridging with eero.
+1 to add functionality
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I bought my set of eero pros one year ago, I was disappointed that it wasn't working, but I thought it would be just a matter of time until this was implemented since it's such a basic feature for a router.
Finally brought myself to create a username here just to +1 this feature request. -
Huge omission not to have this feature. Launching in the UK where pppoe is pretty much the standard. Massively disappointed after, and I can’t say upgraded at this point, from Apple airports that supported pppoe and was a much cleaner setup. Sad times...😕
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Following this thread for updates as I am also hoping to switch to Eero one day once they add PPPoE and VLAN Tagging. I am a Centurylink Fiber customer.
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Hoping you guys add PPPoE support. Love the system but my ISP is killing me.
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Given it's unlikely that eero hardware has enough grunt to do full speed PPPoE recapsulation - anyone got a recommendation for a bridge box that will ? Turns out my ISP's router tops out at 600mb/s even if I do double-NAT my home behind it and an eero.
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After 3 years With Eero and no clear time line for PPPOE implementation I decide to move to Ubiquiti.
its not just worth waiting them.
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I moved mine to DMZ mode via my CenturyLink admin UI and at least now I'm not in a double NAT situation and my PLEX remote works. Speeds were still the same both ways - high.
Content aside
- Status Implemented
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- 10 mths agoLast active
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