Feature Request: Add support for PPPoE
many ISPs, including CenturyLink require PPPoE. Without this support, eero cannot be used as a router and only as a bridge.
294 replies
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All, I count 63 replies but only 30 votes for this feature. PLEASE go to the very top of the thread and VOTE for this or it will never happen. And tell your friends to do the same. They are obviously #not counting +1's in the replies since this req is ranked #20 by votes on their list. We have been waiting for over a year with Zero progress. Thank You.
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Added my vote. Have Bell Fibe and no PPPoE totally prevents me from becoming a customer. Would love to but c'mon even the most basic of routers have PPPoE!
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My frustration stems from my lack of understanding. I don't understand why PPPoE and lan tagging is hard to accomplish. Even though Google's mesh router system delivers, it was not without it's hiccups. How can my lousy $100 dsl modem/router provide something that my $500 Eero cannot? Why can the internet companies' junk equipment provide this function that Eero can't seem to make happen?
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When I was originally considering eero, I was a cable internet customer and read online that eero worked great with Comcast. I made the mistake of not checking whether eero also supported CenturyLink (the other ISP that serves my area) in case I decided to switch in the future.
When I switched to CenturyLink 5 months ago, I was dismayed to discover the lack of PPPoE. I just assumed it would be there having seen it on every router I've owned in the past 20 years. (CenturyLink also needs VLAN tagging and it would be great to have this too, but that is easy to add with a managed switch).
I echo the sentiment of @ttnicky - those are exactly the questions that I've be asking myself.
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please add your vote at the top of this page — we need to get our voice heard by eero Jeff C.
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When I spoke to a support tech the other day on an unrelated topic, he actually suggested that 'a pro' could install a 'PPPoE injector' for me. I didn't know whether to laugh or get angry. I chose to laugh.
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Y'all, this is listed as the 2nd feature under consideration, though I don't know if that list order actually means anything. So, another appeal for anybody who visits this thread to vote, up top, if they have not already. Thanks
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Just upgraded from Comcast to CenturyLink 1Gbps symmetric service yesterday, only to discover that my only option was double-NATing. I've been through countless routers over the years and was shocked that eero doesn't support this feature. Shame on me for not checking beforehand--but honestly I don't remember every using a router that didn't support this. Very disappointed.
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rcdemski Hmmm, I tried putting the eero gateway in the DMZ last night, but it didn't work for me, so I just set up port forwarding for ports 20 - 50000. When my machines are free, I'll try the DMZ configuration again. Any problems with stability or performance? And just to double-check, you're not running your eero bridged are you?
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I tried the DMZ configuration and it worked. However I lost NAT Loopback/Hairpin NAT. After a lot more research I yanked my CL modem out of my configuration and connected my ONT directly to my ASUS AC68. This 4-year old router supports PPPOe and even VLAN Tagging, though the option is buried (see image). And of course I was forced to throw my eero into Bridge mode. Performance is excellent via ethernet (950+Mbps up and down), and NAT Loopback works great. Wireless performance through my eero mesh is working well, getting around 400Mbps up and down via WiFi near my gateway eero, and around 250Mbps up and down near my other eeros. Going through all this has taken me many, many hours that would have been avoided if eero supported features that even $150 routers support these days. Hopefully the dev team gets the message.
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I was trying to access this forum from my phone and didn't have the address bookmarked, so I did a Google search for it and stumbled on a Reddit thread where an Eero employee said something to the effect of "seriously: this is on our roadmap," but can't talk about future features, etc. This was 43 days ago. Maybe there is hope this is actively being worked on?
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please vote for this feature request at the top of the thread so it can be prioritized!
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I am in Saudi Arabia, all ISP’s uses PPPOE.
my plan was to drop Apple router & replace it with Eero.
but seems I need to wait till the release the PPPOE feature if the do it.
any suggested solution to over come this.
thanks
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This product review for the T-P Link Deco showed up in my news feed today (http://www.businessinsider.com/fast-home-wifi-system-tp-link-deco-m5-review-2018-5). Similar aesthetic to the Eero for significantly less. I did a quick google search and found that they support PPPoE. I might give them a look if I ever muster the courage to finally switch to something that will support my ISP without having to bridge.
Content aside
- Status Implemented
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254
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- 10 mths agoLast active
- 294Replies
- 8939Views
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