Feature Request: Add support for PPPoE

Bunny they deserv this but you know Amazon jut bought eero few months ago :) so probably next version Alexa mesh will have !

garretblack I switched to CL after I bought these and learned the hard way about PPPoE and VLAN tagging. It used to really bother me and I wished I'd had a competitor's product that did it all in one (e.g., Google WiFi). Now though, I don't even think about it. The biggest pain point for me was having to use CL's crappy hardware in tandem with eero, but once I figured out a reliable alternative to CL hardware I don't really think about it anymore. My system runs pretty smooth and I have just gotten used to not having the network control I used to have when eero ran standalone. I don't think Bridge Mode is worth the $500 I paid for the eero's, but aside from the cost (which I swallowed 3 years ago), my network runs fine. Would I purchase the product today? Absolutely not. But, I did purchase it and the cost is paid and it works, albeit not how I wanted it to. For the first year or two I had hope eero would address this, but after 3 years and no movement, and the sale to Amazon, I think it's pretty unlikely I'll ever see that functionality in my current eero's. My recommendation is to think twice before buying if someone has CL/PPPoE. There are other products at similar price points that will work with that setup. Will there be issues? Sure, but with Eero you have Bridge Mode and extra hardware with limited functionality. So which is better? That's a personal decision.

garretblack Edit: I see, like me, you already have Eero so it's not an issue of whether to buy or not, just what to do if you make the switch to CL. My rant still stands, but may not be of interest to you ;)

ttnicky did you try putting your eero in the dmz aka double bat? Leaves the Cl hardware there but allows normal eero functions.  People report it works well.  I’m switching on wed so I’ll find out.  

garretblack I considered putting it in the dmz, but ultimately did not for two reasons. 1) I'm pretty savvy but I'm not that savvy, I worried I might leave a vulnerability in my network by not knowing exactly what I was doing. 2) 99% of the time my network failures were due to CL's crappy hardware and so I wanted that out. I have CL fiber and that made it easier to get rid of their hardware (input to my replacement router is now ethernet instead of DSL). Between port forwarding and static ips for my wired devices, I can do all the fancy stuff I needed with my router and just let eero handle my wifi in bridge mode. It's annoying in principle but I have the function I need with this setup.

ttnicky What router did you replace the CL PPOE router with?  I'm not sure what you mean by DSL... there's no DSL connection in a fiber -> CL PPOE router -> Eero configuration.

garretblack yes, what I was trying to imply is that my setup works because I have fiber. I previously had their DSL service and I couldn't replace their hardware then because I couldn't find a third party DSL router. But since fiber outputs a RJ45 connection from the gateway, it was easy to replace their router. I have a mikrotik wired router that takes the input from the fiber gateway, handles the PPPoE and VLAN tagging, all the routing, and sends a cat5e output to my network switch. My eeros connect to the switch and essentially function as hotspots, simply providing the wifi for my wireless devices while the mikrotik router does all the heavy lifting. It cost around $60 if I remember correctly, is small, and is rock solid. I haven't touched it the year I've had this setup and have had zero connectivity issues. Using the CL router I would have frequent power cycles that increased to daily after 1 year because it was dying. You can find a few detailed tutorials online if you search for "replace CenturyLink fiber router mikrotik." If you are interested and can't find them, I'm sure I have them bookmarked. Of course there are any number of other router options, I went with this one because 1) it was affordable, 2) people consistently had success with it, and 3) it is one of the few that is able to handle symmetrical gigabit speeds.

shawnsbrain66 The eero chipset does not support acceptable performance with PPPoE according to one of their developers on Reddit.

shawnsbrain66 
FYI We do NOT sell DSL. We do fiber and fixed wireless.
It is a myth that only DSL uses PPPoE. 
The authentication method has nothing to do with the topology. 

rrbierbaum There is no Gen 3 eero.  

rrbierbaum That's a second gen.  Incorrectly reported by arstechnica.

charlie. j. llewellyn Unfortunatly I gave up, and ended up buying some other solution for the time being. It looks like this forum has been abandoned and nobody is watching these requests.

BigValen Huh. No. I get 600mb/s over wired, 420mb/s on wifi to the ISP's router, and 220mb/s if I have go wifi through the eero + ISP's router. So yeah.

eero really doesn't shine with those oddball ISPs.