Having lots of problems running Eero in front of my ISP-provided router, and given the international rollout I'm surprised this continues to be ignored by Eero. I'd like nothing more than to buy a modem with a PPPoE bridge and run the Eero seamlessly, but at the moment it really takes the shine of the product for me, which is a shame as in every other respect it's one of the best such setups I've used.

+1

Incredibly frustrating how much of a blind eye eero is taking with this, no replies in over a year. Probably going to return this for another mesh system.

+1 I just signed up to vote for this request, It is an important request that is leaving many people behind. I just bought the new eero Pro 6(3 Pack) and I will probably return it as it doesn't have PPPoE support and the alternative solutions provided by eero is either going to cost me the advanced features or cause network issues due to double NATing. Just a shame eero is ignoring this request for 3 years now as everything else in the eero pro looks promising! 

weaves Can you give us any updates regarding this feature? It has been 3 years since it was requested and you just released a new eero that have the same issue. If you are not planning to added please let us know so we can go ahead and get another router that works for us.

Thanks in advance :)

I just switched to CenturyLink fiber (super fast, much better than xfinity). Very surprised that Eero doesn't support vlan + pppoe so I can remove the century link modem. My upload/download speeds are impacted by having to route through the centurylink provided modem.

At minimum, it would be helpful to have ISP-specific advice on how to configure the ISP-provided router to eliminate speed impact as much as possible.

There must be hundreds of thousands of users all with an extra device running 24/7 unnecessarily just to run PPPoE, so implementing will help to save the planet as well as reduce latency. This really is a no brainer, please add PPPoE support.  

I just impulse purchased the Eero Pro Wifi 6 (2)pack to replace my Linksys Velop AC2200 mesh i had before. I thought that the hardware and app features would be a definite improvement and my smart home has grown considerably in the last couple of years since getting the velop. So i got the eero pro 6, went to set it up, immediately hit a brick wall and took me a moment to realize the mess I went through with my Velop because of PPPOE and CenturyLink Fiber's use of it. It shocks me that this is at least not an option on this device!!! I am never going to rent a modem from CenturyLink, so the fact that the eero doesn't support PPPOE could be a dealbreaker for me. I've read some places that I could use the parent velop node on PPPOE as a gateway for the eero and tried that but bricked the network. I'll try again after talking to support but the S/O needs the internet up at the moment so i can't do any tinkering. I notice this initial PPPOE request post is THREE years old, so i won't hold my breath. But does this also speak to the way Eero responds to and handles user feedback? Regardless, i am frustrated. At this point, if I can get the Eero setup via the velop node, if I don't see markedly improved wifi speeds and etc I will return it. I am getting about 510mbps wirelessly on my desktop right now after a factory reset and resetting up the velop network. So although I was hoping this would a "simplifier", and could reduce some of the numerous hubs in use in my house and improve my Alexa integration, we will see if it ends up being worth the hassle. 

I ended up working around this by purchasing this modem:

https://amazon.bevry.workers.dev/gp/product/B0773NY9CL/

Then plugging that modem into the WAN, then plugging the Eero and my laptop into its LAN, and using my laptop to configure its PPPoE settings, so that the Eero can use it. Pretty happy with the solution, as its affordable and secure.

I believe this product is also suitable, but it wasn't in stock when I placed my earlier order:

https://amazon.bevry.workers.dev/dp/B00ZPTW8T2/

Wanted to provide an additional work around for eero's lack of support for PPPoE (which in addition too many international ISPs, also covers CenturyLink Fiber, including in Amazon's hometown of Seattle).  I also wanted to share the impacts of "working" around eero's lack of PPPoE support and my eventual workaround.

My original network setup was intended to be [CenturyLink ONT device] - [dumb switch] - [[[ eero pro 1, 2, 3]]], all hard wired.  Unfortunately after purchasing my eero pro devices, I discovered like many on this thread that eero didn't support PPPoE. 

After some research, I landed on a secondary network setup: [CenturyLink ONT device] - [Ubiquiti EdgeRouter 10X] - [[[eero pro 1, 2, & 3]]], again all hard wired. The ER10X supported PPPoE (after a firmware update) and the wizard workflow worked reasonably well.  This cost me about $100 more than a dumb switch, but seemed to work nicely.

Unfortunately, coupling eero pro devices with an EdgeRouter device (or any device that manages DNS) creates an unexpected problem with advanced eero features (security, parental controls, etc).  While all devices on the wifi network will continue to work, only those devices that connect to the gateway eero will be able to take advantage of "eero features".  This means all wifi devices connected to "secondary" eeros (e.g., non-gateway device) will defer to the EdgeRouter* for DNS, and as a result, all content filtering & parental control features that rely on DNS (most of them), will not work. Similar to a VPN, DNS is delegated to the EdgeRouter. If you connect the same device via wifi to the gateway eero, and DNS features like parental controls should work again. Given that parental controls were required, my secondary network setup failed (but only 1 in 3 times). 

My third network setup is as follows: [CenturyLink ONT device] - [Ubiquiti EdgeRouter 10X] - [EERO Pro Gateway] - [Dumb Switch (TL-SG1016)] - [[[eero pro 1, 2, 3]]] all hard wired.  This setup required a total of 3 additional pieces of hardware (ER, Switch, Gateway Eero). The end result is that all wifi traffic flows through a hard wired eero pro device, and all traffic is managed through eero's DNS "feature" setup.  I suspect there are cheaper ways of doing this. 

Supporting PPPoE out of the box would enable me to eliminate 3 expensive network devices, and would have saved me ~$350+ USD.  And at least a couple less exposures to undesirable content on google from innocuous searches from my kids. 

Good luck to working around successfully, and +1 vote to PPPoE support. 

(sigh) Finally got Centurylink gigabit internet, only to run up against the Eero PPPoE crap.

At the very least they could reply to this thread once every few months to let us know if they're taking it seriously. My assumption, given that they're not, is that they don't want to do it, and I need to go dump all my Eeros and move to Google Mesh. That would be...disappointing.

In order for me to use these devices and not Double NAT I would need to have PPPoE compatibility. I have a Eero Pro 6 and Eero Pro, I'm trying to avoid issues with double NATTING. 

PPPoE is very common in the UK. Virtually all the major ISPs use it. I’m currently with one that doesn’t, but it would be nice to be able to shop around for a better deal without having to worry about double NAT or bridge mode.

Also, as fantastic as eero is, I can’t really recommend it to family and friends without support for PPPoE. The average person won’t understand why a router bought in the UK doesn’t work out of the box with most UK ISPs.

Hope this is being strongly considered.

Hello, any news on pppoe support? I want to buy the pro 6 but won’t work for my fiber isp unless I use the eeros in bridge mode, and I want eero plus with it, so let us know when pppoe is available so I can buy one please

PPPoE is also very common in Australia, another reason to put this feature as a high on the priority list.

Hello Eero,

I've CenturyLink in WA,USA, I didn't even buy Eero, got those as tech package from the builder, if I need to use another modem just for PPPoE and go through all the mumbo jump, I would just ask them for Google Nest,  As more an more people chose fiber lack of this feature is sure a turn off. These boxes a just expensive junk if they cant work with major ISP. I don't care if thats an obsolete tech or whatever lame excuse you have if your customers cant use internet seamlessly this thing belongs in junk.

PPPOE & WAN VLAN support really needs to have some kind of decision made on it... This has been under consideration for 4yrs now. Suggesting to your customers that Double-NATing is a valid solution is a bandaid with lots of pitfalls. Eero is positioned as a premium product and sugesting ammeter solutions to a common need like this for so long is ridiculous. This community at minimum needs to have a final decision from Eero around support for this feature.

With Openreach now rolling out FTTP across millions of homes in the UK over the next couple of years now would be a good time to add PPPoE support to the eero..

😮 Four years?! Are you serious?

😓 Eero staff, could you please solve this problem?

😐 It's unbelievable such a simple and important feature like that isn't already available to your costumers.