Feature Request - Reboot from App (remotely reboot)
I recently had to reboot 2 of my EERO's. Had to manually go unplug them and then plug them back in. Downstairs, then upstairs. I tell ya...lol ;)
Would be nice to have a single "Reboot" button in the App that just reboots all EERO's on my network. And, automatically handle any sequencing of reboots between EEROs (if required).
Concur on the urgency of this as a needed feature. I've noticed that I often have to perform a hard reboot (unplug/replug) of my main gateway given my comcast modem (Gigabit) often loosing connection to the internet. I can remotely reset my comcast modem, but then can't get my eero gateway to reset when it's given up on attempting a reconnect (almost like it's in a zombie state).
Jeff C. - How is this STILL going on? Almost a year has gone by since the eero community has asked for this and we're getting really frustrated. Yes, the "change the DNS to something else and back" trick does work but this is a really dumb workaround. Every time, EVERY SINGLE TIME, that there's an update for Eero, I get hopeful, thinking that eero finally listened to our cries. I realize the recent KRACK vulnerability is more pressing from a security standpoint but come on! Put this feature under Advanced Settings, buried out of sight, and be done with this thread! I can't believe that with all the potential security vulnerabilities around UPnP, this gets its own option when it should just be off without a way to turn on.
We're not asking to move mountains - we're asking for a reboot button.
We are done recommending this product to our clients until this issue is resolved. It works 95% of the time, its the 5% where the reboot feature is needed. They are too prideful to admit they have a problem.
BTW, with eero Plus enabled you can no longer use the DNS trick to reboot. For some reason, eero Plus requires individually disabling ALL PROFILES before you can change the DNS servers. It's insanely onerous and is actually quicker now to walk around and reboot SIX of the units rather than deal with the (still not at all useful) eero Plus disabling/re-enabling.
Jeff C. It seems obvious that the reason *not* to provide this feature is that it absolutely can lead to an unstable mesh if done incorrectly. I can see inexperienced users rebooting one or two units and not waiting for the mesh to heal before calling into support or posting complaints. Please listen to your users and just implement this. You already have the code, just add the toggle.
(Oops, didn't realize I'd already posted about this, going to leave this up because it's still a problem and STILL silly.)
I'd love to see something like this as well. I'm seriously debating buying three WeMos for my three eeros. Or maybe I'll market something new & call it a WeeMEro.
+1 for this feature request. I was planning to install Eero at another location and manage it remotely using the Eero app. Although I don't have to reboot them often, not being able to trigger this remotely is making me think twice about using Eero at a second location.
Jeff C. FYI I just needed to reboot all my eero's as a bunch of devices were failing to connect. I think all of us should post a comment letting Jeff C. know when we need this feature so he can share in the joy we all get to experience.
That is great news! I have not required this functionality, but know it was a nuisance. Thanks for responding to the request.
Thank you !
I am now going to reboot my 5 eero devices, for fun. :)
I want to thank everyone who voted for this suggestion which put and kept it at the number 1 spot for almost all of it's an entire existence during the last year.
And, thanks to @Jeff for putting up with our demanding inquiries over the last year. Honestly, I didn't expect it to get done given how long it stayed on the list.
And finally thanks to the engineering team who made this happen! This is one of those odd features that I don't want to use, but feel better knowing it's there in case I need to.
This is cool, I didn’t know the app could do this, but now I see it. Thanks! Funny story I had to reboot my old school wifi router all the time but I haven’t had to reboot the eero even once since I set it up. Huh.
- Status Implemented
- 3 yrs agoLast active